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Hilfeforum

I have problem with youtube

Veröffentlicht

I have troubles with Firefox 38 when i watch youtube. Please see screen . How can i solve this issue?

I have troubles with Firefox 38 when i watch youtube. Please see screen . How can i solve this issue?
Angefügte Screenshots

Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.20
  • Google Update
  • Unity Player 5.3.5f1
  • WildTangent Games App V2 Presence Detector

Anwendung

  • Firefox 38.0
  • User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/38.0/WINNT/ru/

Erweiterungen

  • Activity Stream 2017.11.07.1100-7f4e3634 (activity-stream@mozilla.org)
  • Amazon Assistant for Firefox 10.161.13.1002 (abb-acer@amazon.com)
  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Disable JavaScript Shared Memory 2.0 (disable-js-shared-memory@mozilla.org)
  • Disable Media WMF NV12 format 1.1 (disable-media-wmf-nv12@mozilla.org)
  • Firebug 2.0.19 (firebug@software.joehewitt.com)
  • Firefox Screenshots 19.2.0 (screenshots@mozilla.org)
  • Follow-on Search Telemetry 0.9.6 (followonsearch@mozilla.com)
  • Form Autofill 1.0 (formautofill@mozilla.org)
  • Mozilla Partner Defaults 1.0.1 (partnerdefaults@mozilla.com)
  • Multi-process staged rollout 3.05 (e10srollout@mozilla.org)
  • Photon onboarding 1.0 (onboarding@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Shield Recipe Client 76.1 (shield-recipe-client@mozilla.org)
  • Web Compat 1.1 (webcompat@mozilla.org)

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription: Intel(R) HD Graphics 620
  • adapterDescription2: NVIDIA GeForce GTX 950M
  • adapterDeviceID: 0x5916
  • adapterDeviceID2: 0x139a
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2: C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_2c1963eafb6d29f5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_2c1963eafb6d29f5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_2c1963eafb6d29f5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_2c1963eafb6d29f5\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_2c1963eafb6d29f5\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_2c1963eafb6d29f5\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_2c1963eafb6d29f5\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_2c1963eafb6d29f5\nvldumd.dll
  • adapterRAM: Unknown
  • adapterRAM2: 2048
  • adapterSubsysID: 10941025
  • adapterSubsysID2: 10941025
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 10.0.16299.15
  • driverDate: 10-7-2016
  • driverDate2: 2-23-2018
  • driverVersion: 21.20.16.4534
  • driverVersion2: 23.21.13.9101
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRendererMessage: [u'blockedDriver']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11 WARP

Veränderte Einstellungen

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Nein
FredMcD
  • Top 10 Contributor
4246 Lösungen 59390 Antworten
Veröffentlicht

Is there a reason you are using a very old version of Firefox?

Youtube currently uses the HTML5 player. https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

Is there a reason you are using a very old version of Firefox? Youtube currently uses the HTML5 player. https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
James
  • Moderator
1595 Lösungen 11242 Antworten
Veröffentlicht

While the old Firefox 38.0 does technically support the HTML5 player it may not fully work with HTML5 player that sites like Youtube and others use now days.

Firefox 38.0 was released back on May 12, 2015

You may want to upgrade as a option besides using Firefox 59.0.1 Release is to use the Firefox 52 ESR for a while still.

https://www.mozilla.org/firefox/organizations/all/ https://www.mozilla.org/firefox/organizations/

While the old Firefox 38.0 does technically support the HTML5 player it may not fully work with HTML5 player that sites like Youtube and others use now days. Firefox 38.0 was released back on [https://www.mozilla.org/firefox/38.0/releasenotes/ May 12, 2015] You may want to upgrade as a option besides using Firefox 59.0.1 Release is to use the Firefox 52 ESR for a while still. https://www.mozilla.org/firefox/organizations/all/ https://www.mozilla.org/firefox/organizations/