Can you try this and see if still have an issue : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

When reply can you please provide the Firefox Version # and the OS you are using. Extensions list would be great also since non of that information came through to Support when sending info to Mozilla is turned off. Thanks.

Thanks for the quick response!!

I was able to refresh to default but this still did not help. sorry! I am using windows 10 and firefox is current with 56.0.1 (64-bit). I am using the following extensions

Extensions

Name: Adblock Plus Version: 2.9.1

Name: Blur Version: 7.7.2395

Name: DuckDuckGo Plus Version: 1.1.26

Name: Facebook Disconnect Version: 2.1.3.1-signed.1-signed

Name: Google™ Translator Lite Version: 0.2.8

Name: Grammarly for Firefox Version: 8.796.1221

Name: In My Pocket Version: 0.6.1

Name: Pin It button Version: 1.37.9

Name: Private Tab Version: 0.2.2

Name: ReminderFox Version: 2.1.5.6

Name: Save-To-Read Version: 0.4.2.1-signed.1-signed

Name: Self-Destructing Cookies Version: 0.4.12

Name: Speed Dial Version: 0.9.6.18

Name: Updated Ad Blocker for Firefox 11+ Version: 0.7.7.1-signed.1-signed

Name: WOT: Web of Trust, Website Reputation Ratings Version: 20171015.0wot

Name: Zoom Page Version: 15.8

TIA!

I would get rid of WOT as they were caught selling collected info.

Should probably only run 1 adblocker. These 2 run pretty much the same. Ghostery plays nice with other adblockers.

Try this : https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating

Please let us know if this solved your issue or if need further assistance.