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Firefox tabs keep crashing

  • 9 Antworten
  • 6 haben dieses Problem
  • 270 Aufrufe
  • Letzte Antwort von FredMcD

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After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail.

Several recent crash reports: bp-a10725dc-7016-4c3e-bdac-ceab31170901 bp-b80218c4-ab59-4f42-81b4-a291a1170901 bp-a5580f00-9326-4bc5-bf5c-aca530170831 bp-f9ece0da-9f1a-4fd7-8ada-265481170829

Alle Antworten (9)

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Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

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I followed the instructions above, except for doing a registry scanner. I have no idea what that is. Tabs continue to crash.

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Crashes are not as frequent after the reinstall, but they are still happening. A couple a day. The peculiar thing is that they are not creating crash reports. Finally one created today, but unfortunately I only have one.

https://crash-stats.mozilla.com/report/index/bp-f66d9ce0-8f65-415e-908e-5611a1170906

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bp-f66d9ce0-8f65-415e-908e-5611a1170906 Signature: igd10iumd64.dll | NDXGI::CDevice::TrimNotificationCallback

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration


Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    fpSettings1.PNG
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

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Neither of these solved my problems. The only thing they really solved is crash reports not getting created. I did manage to find these two from today:

https://crash-stats.mozilla.com/report/index/bp-0ff2fac2-4e70-4217-b5e5-530f21170907

https://crash-stats.mozilla.com/report/index/bp-9914f113-ce65-452a-baa2-759341170907

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bp-0ff2fac2-4e70-4217-b5e5-530f21170907 bp-9914f113-ce65-452a-baa2-759341170907

Signature: CAudioClient::FinalRelease

This is for Sumo's Related Bugs 1380775 RESOLVED DUPLICATE WebRTC crash on Duet PCS device

1362764 RESOLVED FIXED Crash in CAudioClient::FinalRelease


I called for more help.

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bp-7d60f129-77e2-42db-a068-c37e61170911 bp-68cf02ff-dfaf-43cd-a94a-bbece1170912

Signature: CAudioClient::FinalRelease

This is for Sumo's Related Bugs 1380775 RESOLVED DUPLICATE WebRTC crash on Duet PCS device

1362764 RESOLVED FIXED Crash in CAudioClient::FinalRelease ++++++++++++++++++++++++++++++++++++++++ bp-f7adf6c4-069c-4e80-b7f2-ecb0b1170911 Signature: igd10iumd64.dll | NDXGI::CDevice::TrimNotificationCallback

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation


The current Firefox has been having problems with graphics drivers and protection programs.

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements