Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

I'm told I don't have permission to update, go to system administrator which I don't have; it's a laptop.

  • 2 Antworten
  • 2 haben dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von FredMcD

Journalist22
Journalist22
more options

I can't update Firefox! Every time I use it I'm told there is a stability update that needs to be installed but when I try, I get the message that I do not have permission to install it! I'm then told to go to my system administrator but I don't have such a thing. There's only me.

It's a laptop, quite elderly, and I'm being driven to drink by the constant messages telling me to update! Please help!

Thanks.

I can't update Firefox! Every time I use it I'm told there is a stability update that needs to be installed but when I try, I get the message that I do not have permission to install it! I'm then told to go to my system administrator but I don't have such a thing. There's only me. It's a laptop, quite elderly, and I'm being driven to drink by the constant messages telling me to update! Please help! Thanks.

Alle Antworten (2)

Josh Ross
Josh Ross
more options

Every laptop has an admin account. Provided that this is not a malicious pop requesting access to your Laptop, you should have one. When you launch the laptop, you should have 2 prompts for users. One should be yours another is an administrator account or someone else's account with those rights. If that is not the case, it means you have the permissions. You just need to accept the Windows prompt that should pop up. If that doesn't happen, you can try right-clicking Firefox and "Run as administrator" then proceed to update.

FredMcD
FredMcD
more options

Shut down Firefox. Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Right click on Firefox.exe and select Properties. Now select Compatibility. Turn Off Run This Program In Compatibility Mode, and Run This Program As An Administrator.

Do the same for any Firefox shortcuts you have. Now restart Firefox.