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SSO ERROR: 27

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I receive SSO ERROR: 27 when I try to go to a site on mercer that I use to get to.

I receive SSO ERROR: 27 when I try to go to a site on mercer that I use to get to.

Mehr Details zum System

Installierte Plugins

  • ActiveTouch General Plugin Container Version 105
  • ActiveTouch General Plugin Container Version 106
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.20
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.131.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 26.0 r0
  • 5.1.50907.0

Anwendung

  • Firefox 41.0.1
  • User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:41.0) Gecko/20100101 Firefox/41.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/41.0.1/WINNT/en-US/

Erweiterungen

  • Adobe Acrobat - Create PDF 2.01.01 (web2pdfextension.15@web2pdf.adobedotcom) (inaktiv)
  • IDS_SS_NAME IDS_SS_VERSION ({D19CA586-DD6C-4a0a-96F8-14644F340D60}) (inaktiv)
  • McAfee SiteAdvisor Enterprise 3.0.0.638 ({B7082FAA-CB62-4872-9106-E42DD88EDE45}) (inaktiv)

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0a16
  • adapterDeviceID2:
  • adapterDrivers: igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 198f103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.22164
  • driverDate: 10-7-2013
  • driverDate2:
  • driverVersion: 9.18.10.3324
  • driverVersion2:
  • failures: [u'[GFX1-]: Failed to create the graphics startup lockfile.', u'[GFX1-]: Failed to create the graphics startup lockfile.', u'[GFX1-]: Failed to create the graphics startup lockfile.', u'[GFX1-]: Failed to create the graphics startup lockfile.']
  • indices: [0, 1, 2, 3]
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Veränderte Einstellungen

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Nein
mattcamp 42 Lösungen 356 Antworten
Veröffentlicht

SSO stand for Single Sign On.

Check more info here.

SSO stand for Single Sign On. Check more info [https://www.netiq.com/support/kb/doc.php?id=7014802 here].
Tyler Downer
  • Top 25 Contributor
  • Moderator
1532 Lösungen 10683 Antworten
Veröffentlicht

This sounds like an issue with the web application you are trying to access, try contacting the system adminstrator.

Also, you are running a very outdated version of Firefox, please update to the latest version, Firefox 54.0.1 (or if you wait until tomorrow for 55.0.1)

This sounds like an issue with the web application you are trying to access, try contacting the system adminstrator. Also, you are running a very outdated version of Firefox, please update to the latest version, Firefox 54.0.1 (or if you wait until tomorrow for 55.0.1)
mattcamp 42 Lösungen 356 Antworten
Veröffentlicht

Actually Firefox 55 is already available and that's what I'm running right now.

Actually Firefox 55 is already available and that's what I'm running right now.
cor-el
  • Top 10 Contributor
  • Moderator
17482 Lösungen 158025 Antworten
Veröffentlicht

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *hold down the Shift key and left-click the Reload button *press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *press "Command + Shift + R" (Mac) Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Clear the cache": *Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now" "Remove the cookies" from websites that cause problems. *Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies" Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems ---- You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History"). Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note. You can't recover from this 'forget' unless you have a backup of involved files. If you revisit a 'forgotten' website then data from that website will be saved once again. *https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox