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Firefox always starts in firstrun mode

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Recently Firefox always starts in firstrun mode. I have tried various ways to stop this happening. I have: 1. Refreshed Firefox 2. I dont have Zencast, Mcafee or Norton 360. Nothing else on my machine changed. 3. I don't have a user.js file.

I have been using Firefox for years as a developer. Its becoming unusable for me. I can't waste so much time trying to get it to work.

Recently Firefox always starts in firstrun mode. I have tried various ways to stop this happening. I have: 1. Refreshed Firefox 2. I dont have Zencast, Mcafee or Norton 360. Nothing else on my machine changed. 3. I don't have a user.js file. I have been using Firefox for years as a developer. Its becoming unusable for me. I can't waste so much time trying to get it to work.

Geändert am von I-used-to-love-firefox

Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 15.23.20053
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Google Update
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • LastPass Plugin
  • NPWLPG
  • Shockwave Flash 24.0 r0
  • 5.1.50901.0
  • VLC media player Web Plugin

Anwendung

  • Firefox 51.0.1
  • User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/51.0.1/WINNT/en-US/

Erweiterungen

  • Application Update Service Helper 1.0 (aushelper@mozilla.org) (inaktiv)
  • Browsing Protection by F-Secure 2.176.4626 (ols@f-secure.com) (inaktiv)
  • Firebug 2.0.18 (firebug@software.joehewitt.com) (inaktiv)
  • Multi-process staged rollout 1.7 (e10srollout@mozilla.org) (inaktiv)
  • Pocket 1.0.5 (firefox@getpocket.com) (inaktiv)
  • Web Compat 1.0 (webcompat@mozilla.org) (inaktiv)

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription: ATI Radeon HD 5450
  • adapterDescription2:
  • adapterDeviceID: 0x68f9
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 010e1028
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.21976
  • driverDate: 1-4-2011
  • driverDate2:
  • driverVersion: 8.812.0.0
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'name': u'HW_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'name': u'D3D11_COMPOSITING', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'name': u'D3D9_COMPOSITING', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}]}, {u'status': u'available', u'description': u'Direct2D', u'name': u'DIRECT2D', u'log': [{u'status': u'available', u'type': u'default'}]}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'name': u'D3D11_HW_ANGLE', u'log': [{u'status': u'available', u'type': u'default'}]}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes; Using D3D9 API
  • webgl2Renderer: Google Inc. -- ANGLE (ATI Radeon HD 5450 Direct3D11 vs_5_0 ps_5_0)
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 5450 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Veränderte Einstellungen

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Nein
FredMcD
  • Top 10 Contributor
4334 Lösungen 60931 Antworten
Veröffentlicht

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

'''https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save''' '''Note:''' Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Fragesteller

Thanks for the reply. I don't have Advanced System Care.

I have tried deleting the pref.js. But that doesn't work.

I only get the problem if I shutdown the PC. I can log off and log back on again and that keeps the profile settings.

I have tried Refreshing Firefox. Doesn't work.

I don't have Creative ZenCast.

I don't have McAfee.

I don't have Norton 360.

I have 1 extension installed - Firebug. I have tried removing this completely. Doesn't work.

I don't have a user.js file.

I have tried uninstalling Firefox and re-installing firefox - Doesn't work.

So I feel I have tried everything. Any other suggestions?

I don't like Chrome and I don't want to give up Firefox, but if I can't fix this, I don't have any other choice.

thanks

Thanks for the reply. I don't have Advanced System Care. I have tried deleting the pref.js. But that doesn't work. I only get the problem if I shutdown the PC. I can log off and log back on again and that keeps the profile settings. I have tried Refreshing Firefox. Doesn't work. I don't have Creative ZenCast. I don't have McAfee. I don't have Norton 360. I have 1 extension installed - Firebug. I have tried removing this completely. Doesn't work. I don't have a user.js file. I have tried uninstalling Firefox and re-installing firefox - Doesn't work. So I feel I have tried everything. Any other suggestions? I don't like Chrome and I don't want to give up Firefox, but if I can't fix this, I don't have any other choice. thanks
FredMcD
  • Top 10 Contributor
4334 Lösungen 60931 Antworten
Veröffentlicht

I called for more help.

I called for more help.