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Firefox crashes at startup

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  • Letzte Antwort von philipp

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I can not open my firefox browser. It crashes all time at startup. My Crash ID: bp-b8bbdf30-fd0a-4308-9885-56a702161203

Alle Antworten (2)

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Product Firefox Release Channel release Version 50.0.2 Build ID 20161129173726 OS Windows 7 OS Version 6.1.7600

Signature: BaseThreadInitThunk

This is for Sumo's Related Bugs 802825 NEW --- crash in nsFilePicker::ShowFilePicker / BaseThreadInitThunk working with attachments [windows vista]

601587 NEW --- Firefox 4.0b6 crash on Windows Vista/7 [@ BaseThreadInitThunk ]


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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hi, next to the security software already in place, please run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.