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Firefox deleted everything

  • 14 Antworten
  • 2 haben dieses Problem
  • 26 Aufrufe
  • Letzte Antwort von FredMcD

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Yesterday was fine and switched off. This morning took a long time to load, everything looked normal, Thunderbird works fine, then open Firefox, just the basic start page, all bookmarks, addons and history gone. The Profile is dated today and seems empty of data.

Did Firefox do an automatic update? and how can I get back all my data?

Regards Drachsi

PS. also had to re-register as my Mozzila login details don't work any more.

Alle Antworten (14)

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Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed?

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Hi,

No folder. there are only 2 profiles

C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\ljtlr6qz.default

C:\Users\Peter\AppData\Local\Mozilla\Firefox\Profiles\ljtlr6qz.default

Regards Drachsi

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Switch to the other profile. Does it have the missing data?

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Sorry, how do I switch?

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Type about:profiles<enter> in the address bar. You can do it from here.

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In the Firefox folder under Profiles I see a profile for yesterday called eo6s261p.default but it does not show in "About:Profiles"

Really appreciate your help and support. Regards Drachsi

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That is odd. Try it this way;

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Use the instructions here to open the Profile Manager from the Windows command box.

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Hi,

I created a new Profile and copied the contents of the profile that does not show in Profile Maneger, but Fire fox still does not have my bookmarks. If I can get to my bookmarks I can re-build how it was. searching for bookmarks only how 2 from 2010 and 2013

Regards

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Warning ! ! Only Copy the files you are told. We will avoid anything that might be the cause of your problems. Here is the list of files;

cookies: cookies.sqlite Do not bother. Cookies will be created when you return to the website. However, you will have to log in everywhere. And you may lose any settings that websites store on your computer.

extensions(add-ons, themes): it would be better to download them fresh. +++++++++++++++++++++++++++++++++++++++++++++++++ key3.db and logins.json : These are the Password files. Copy Both !

persdict.dat : custom dictionary – words you added to the dictionary

mimeTypes.rdf : What to do with what type of file.

places.sqlite : History and Bookmarks.

prefs.js : Your settings. Note, If you were having problems, this could be contaminated.

cert8.db and possibly cert_override.txt : Stores all your security certificate settings and any SSL certificates you have imported into Firefox. If removed, the file will be replaced.

search.json.mozlz4 file stores the user-installed search engines that are available in the Firefox v47+

search.sqlite file and searchplugins folder store the search engines that are available in the Firefox Search bar before Firefox v47 +++++++++++++++++++++++++++++++++++++++++++++++++ Copy these files from the old to the new. You will get a message that the files already exist. Choose to over-write for each file.

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Sorry I don't see those files, here is an image of the folder contents. Regards

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Sorry forgot to enclose this image.

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On the about:profiles page, look under the first profile and press the Launch Profile In New Browser button. Is the missing data there?

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Hi,

I have found a folder called eo6s261p.default which has the following files and folders. This is the date before the crash.

C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\sessionstore.js C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\SiteSecurityServiceState.txt C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\storage.sqlite C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\times.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\user.js C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\webappsstore.sqlite C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\xulstore.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\bookmarkbackups C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\crashes C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\datareporting C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\extensions C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\features C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\firebug C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\gmp C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\gmp-eme-adobe C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\gmp-gmpopenh264 C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\gmp-widevinecdm C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\healthreport C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\HTTPSEverywhereUserRules C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\jetpack C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\minidumps C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\saved-telemetry-pings C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\searchplugins C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\sessionstore-backups C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\storage C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\tmp C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\webapps C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\Yahoo Inc C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\addons.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\blocklist.xml C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\blocklist-addons.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\blocklist-gfx.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\blocklist-plugins.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\cert_override.txt C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\cert8.db C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\compatibility.ini C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\containers.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\content-prefs.sqlite C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\cookies.sqlite C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\cookies.sqlite.bak C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\cookiesManagerPlus.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\enumerate_devices.txt C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\extensions.ini C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\extensions.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\formhistory.sqlite C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\key3.db C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\kinto.sqlite C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\logins.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\mimeTypes.rdf C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\notificationstore.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\parent.lock C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\permissions.sqlite C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\persdict.dat C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\places.sqlite C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\pluginreg.dat C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\prefs.js C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\revocations.txt C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\search.json.mozlz4 C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\search-metadata.json C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\secmod.db C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\serviceworker.txt C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\eo6s261p.default\sessionCheckpoints.json

Regards Pete

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That is a profile folder. Whether it's your missing data . . . . .

Look for the places.sqlite file in that folder. What size is it and the date?