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Firefox crashes

  • 7 Antworten
  • 2 haben dieses Problem
  • 17 Aufrufe
  • Letzte Antwort von FredMcD

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Crash ID: bp-fd36fe0d-bc0d-468f-8d7c-5e94f2161123

Every 30 mins my firefox is crashing. I am using latest version of firefox. After that I need to restart computer then only firefox is working for few more times and again it is creashing.

Crash ID is : bp-fd36fe0d-bc0d-468f-8d7c-5e94f2161123 Please look into this and provide permanent solution.

Thanks,

Prasad Katta

Alle Antworten (7)

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Product Firefox Release Channel release Version 50.0 Build ID 20161104212021 OS Windows 10 OS Version 10.0.14393

Signature: shutdownhang | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::ProcessNextEvent | PR_Lock | nsThread::PutEvent


A shutdownhang is sometimes caused when Firefox takes too long to close. This could be caused by an add-on.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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No..

This information is not helpful. I am facing the same issue.

Please provide permanent solution.

Thanks,

Prasad Katta

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prasad.katta said

I am facing the same issue.

You posted the question. It's your issue.

When you ran Firefox in Safe Mode, was the problem still there?

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Yes.. problem is still there after running in firefox in safe mode.

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Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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Dear Team,

any luck to resolve this issue.

Thanks,

Prasad Katta

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FredMcD said

Start your Computer in safe mode with networking.