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How do I get rid of Lumin?

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When someone sends me a Word, Excel, or PDF document it automatically opens in Lumin PDF and it won't let me open in the original program. How do I get rid of Lumin?

When someone sends me a Word, Excel, or PDF document it automatically opens in Lumin PDF and it won't let me open in the original program. How do I get rid of Lumin?

Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.11
  • Coupons, Inc. Coupon Printer 4.0.2.0
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Office Live Update v1.5
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • 12.0.1.647
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Shockwave Flash 23.0 r0
  • 5.1.30514.0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:50.0) Gecko/20100101 Firefox/50.0

Weitere Informationen

the-edmeister
  • Top 25 Contributor
  • Moderator
5411 Lösungen 40287 Antworten
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See this support article about Applications > Content Type and changing the Action. https://support.mozilla.org/en-US/kb/applications-panel-set-how-firefox-handles-files

See this support article about Applications > Content Type and changing the Action. https://support.mozilla.org/en-US/kb/applications-panel-set-how-firefox-handles-files

Fragesteller

This did not work. Like I said it converts Adobe PDF, Microsoft Word and Excel to Lumin. I changed to Adobe PDF in Firefox instead of default and no change. My phone number is Ted

edit phone# from public and search/spam bots as nobody here does direct support by phone or email.

This did not work. Like I said it converts Adobe PDF, Microsoft Word and Excel to Lumin. I changed to Adobe PDF in Firefox instead of default and no change. My phone number is Ted edit phone# from public and search/spam bots as nobody here does direct support by phone or email.

Geändert am von James

Fragesteller

Are you going to get back to me?????

Ted

Are you going to get back to me????? Ted
Happy112 561 Lösungen 5694 Antworten
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Apart from being an app for Google Chrome: Lumin is a PDF viewer that doesn't come pre-installed;   it's installed manually or by other apps you install on your computer.
Have you checked to see if it's in the 3-bar menu > Add-ons > Extensions   ?
Or in Windows Control Panel > Programs   ?

Apart from being an app for Google Chrome: Lumin is a PDF viewer that doesn't come pre-installed; &nbsp; it's installed manually or by other apps you install on your computer.<BR> Have you checked to see if it's in the 3-bar menu > Add-ons > Extensions &nbsp; ?<BR> Or in Windows Control Panel > Programs &nbsp; ?

Fragesteller

It isn't anywhere. I double checked the applications and on the right of PDF it says Acrobat Reader is the default. Nowhere is there a Lumin Viewer installed but that is what all files sent to me are shown in with no way out! I never installed it manually.

Ted

It isn't anywhere. I double checked the applications and on the right of PDF it says Acrobat Reader is the default. Nowhere is there a Lumin Viewer installed but that is what all files sent to me are shown in with no way out! I never installed it manually. Ted
Happy112 561 Lösungen 5694 Antworten
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'Been searching and finally found this  :
www.ghacks.net/2014/04/22/disable-internal-pdf-reader-firefox-chrome/
Any good   ?

'Been searching and finally found this :<BR> www.ghacks.net/2014/04/22/disable-internal-pdf-reader-firefox-chrome/ <BR> Any good &nbsp; ?

Fragesteller

No that didn't work either. I can't work with my computer doing this. Every attachment that comes in shows up in Lumin and I can't do anything with it. BTW I am using XP.

Ted

No that didn't work either. I can't work with my computer doing this. Every attachment that comes in shows up in Lumin and I can't do anything with it. BTW I am using XP. Ted
Happy112 561 Lösungen 5694 Antworten
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teddietz said

No that didn't work either. I can't work with my computer doing this. Every attachment that comes in shows up in Lumin and I can't do anything with it. BTW I am using XP.

You said earlier   'all files sent to me',   and here you're saying   'every attachment that comes in'   ...... And you can't do anything with it   .......
You haven't installed   Lumin;   it's nowhere to be found on your computer, and you can't do anything with incoming files . Makes me think that you can't do anything with incoming files because they use Lumin and you don't   ........
I've run out of ideas;   (so sorry   ....... )
I sure hope somebody else will come to your rescue   !

''teddietz [[#answer-935995|said]]'' <blockquote> No that didn't work either. I can't work with my computer doing this. Every attachment that comes in shows up in Lumin and I can't do anything with it. BTW I am using XP. </blockquote> You said earlier &nbsp; 'all files sent to me', &nbsp; and here you're saying &nbsp; 'every attachment that comes in' &nbsp; ...... And you can't do anything with it &nbsp; .......<BR> You haven't installed &nbsp; Lumin; &nbsp; it's nowhere to be found on your computer, and you can't do anything with incoming files . Makes me think that you can't do anything with incoming files because they use Lumin and you don't &nbsp; ........ <BR> I've run out of ideas; &nbsp; (so sorry &nbsp; ....... )<BR> I sure hope somebody else will come to your rescue &nbsp !

Fragesteller

I asked and they are not using lumin. Very weird. It affects word, excel and adobe.

Ted

I asked and they are not using lumin. Very weird. It affects word, excel and adobe. Ted
Happy112 561 Lösungen 5694 Antworten
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teddietz said

I asked and they are not using lumin. Very weird. It affects word, excel and adobe.

Just got a brainwave:   Word and Excel are Microsoft programs   (and you'll probably find Adobe Flash Player in Windows Control Panel);   post a question on the Microsoft support forum   (it's similar to this forum and for
Windows XP users as well) :
answers.microsoft.com/en-US/windows/forum/windows_10

''teddietz [[#answer-936008|said]]'' <blockquote> I asked and they are not using lumin. Very weird. It affects word, excel and adobe. </blockquote> Just got a brainwave: &nbsp; Word and Excel are Microsoft programs &nbsp; (and you'll probably find Adobe Flash Player in Windows Control Panel); &nbsp; post a question on the Microsoft support forum &nbsp; (it's similar to this forum and for <BR>Windows XP users as well) :<BR> answers.microsoft.com/en-US/windows/forum/windows_10

Fragesteller

Getting really bizarre now. Microsoft won't recognize the scrambled letter in the robo protection code I retyped. I did this about 5 times!! Won't let me start an account to ask questions.

Ted

Getting really bizarre now. Microsoft won't recognize the scrambled letter in the robo protection code I retyped. I did this about 5 times!! Won't let me start an account to ask questions. Ted
Happy112 561 Lösungen 5694 Antworten
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This is beginning to sound like a SciFi story;   I've called for help   ......

This is beginning to sound like a SciFi story; &nbsp; I've called for help &nbsp; ......
jscher2000
  • Top 10 Contributor
8783 Lösungen 71835 Antworten
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Do you use Gmail or another site that usually gives you a choice about how to open message attachments (e.g., download vs. open in Drive)?

Is it a personal account, or a business account that could have managed settings?

Do you use Gmail or another site that usually gives you a choice about how to open message attachments (e.g., download vs. open in Drive)? Is it a personal account, or a business account that could have managed settings?

Fragesteller

I use Gmail

I use Gmail
jscher2000
  • Top 10 Contributor
8783 Lösungen 71835 Antworten
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Could you check whether Lumin PDF is installed in your Google Drive and possibly set as default. This thread has the steps (I haven't gone looking myself since I don't have this):

How to remove Lumin PDF as default PDF viewer? - Google Product Forums

Could you check whether Lumin PDF is installed in your Google Drive and possibly set as default. This thread has the steps (I haven't gone looking myself since I don't have this): [https://productforums.google.com/forum/#!topic/chromebook-central/jCs4JhaCNI4 How to remove Lumin PDF as default PDF viewer? - Google Product Forums]

Fragesteller

Google Drive? I have have an inactivated Google Chrome on my desktop. All three defaults for PDF are Adobe Reader.

Ted

Google Drive? I have have an inactivated Google Chrome on my desktop. All three defaults for PDF are Adobe Reader. Ted
jscher2000
  • Top 10 Contributor
8783 Lösungen 71835 Antworten
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This is Google Drive: https://drive.google.com/

This is Google Drive: https://drive.google.com/

Fragesteller

Okay thanks but now it comes up in Google Sheets. I am going to delete everything that says Google and see if that helps.

Okay thanks but now it comes up in Google Sheets. I am going to delete everything that says Google and see if that helps.

Fragesteller

Also I can only uncheck the rest of the items. Lumin is gone but now files come up as Goggle Sheets with no selection for word or excel. I'll try a pdf

Also I can only uncheck the rest of the items. Lumin is gone but now files come up as Goggle Sheets with no selection for word or excel. I'll try a pdf

Fragesteller

Adobe PDF's are now Adobe PDF's but excel sheets are Google Sheets even though I unchecked Goggle Sheets, Google Docs, etc. and clicked Done. Now what?

Ted

Adobe PDF's are now Adobe PDF's but excel sheets are Google Sheets even though I unchecked Goggle Sheets, Google Docs, etc. and clicked Done. Now what? Ted