This way introduces new people to the Knowledge Base in which articles in relation to what you put in may answer your question. It also makes it so people ask for support on a issue(s) in their own new thread instead of hijacking a ongoing existing thread on same or similar issue and the OP may get frustrated or not get help. You are registered now. There is work being done on changing to a Lithium software platform so things may change in registering a new account process.