Firefox crashes
AdapterDeviceID: 0x041e AdapterDriverVersion: 9.18.10.3234 AdapterSubsysID: 605717aa AdapterVendorID: 0x8086 AvailablePageFile: 5525913600 AvailablePhysicalMemory: 1834971136 AvailableVirtualMemory: 1850109952 BIOS_Manufacturer: NEC BlockedDllList: BreakpadReserveAddress: 38666240 BreakpadReserveSize: 67108864 BuildID: 20150222232811 CrashTime: 1473743894 EMCheckCompatibility: true Email: manojuk@lbfinance.lk FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1472785467 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x041e, AdapterSubsysID: 605717aa, AdapterDriverVersion: 9.18.10.3234
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 67 StartupTime: 1473743889 SystemMemoryUsePercentage: 49 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 7321243648 TotalPhysicalMemory: 3661504512 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 36.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{89C3341A-7EE6-486E-BE62-36637443BE60}] SEQPACKET 0 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{89C3341A-7EE6-486E-BE62-36637443BE60}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6724FA18-9237-484C-8082-FAF09967A663}] SEQPACKET 4 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6724FA18-9237-484C-8082-FAF09967A663}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{24D04EC8-C607-4EA8-919E-11BF223EE676}] SEQPACKET 3 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{24D04EC8-C607-4EA8-919E-11BF223EE676}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CA7A6B57-F851-47EB-84EA-CB7CC939A9DB}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CA7A6B57-F851-47EB-84EA-CB7CC939A9DB}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{89C3341A-7EE6-486E-BE62-36637443BE60}] SEQPACKET 2 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{89C3341A-7EE6-486E-BE62-36637443BE60}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Alle Antworten (3)
This issue came on same day on multiple computers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.
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Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
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hi knadeema, thanks for providing a crash report id. this may be an issue caused by your norton security software that is hooking into firefox and causing it to crash (maybe through a program/signature update done by them). can you please try to disable norton temporarily and see if you can get firefox to launch again & please also get in contact with their support...