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As Firefox starts, it retries failed downloads, an unwanted behavior.

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Firefox 48.0.2, only recently noticed the issue but it probably started before the latest update considering how long ago I tried to download the file originally. I attempted to download a file a few times and it failed. The file is from a PRC located server for a version of the Kindle alternative OS "Duokan." The failures were immediate, not like partials that fail. When I start Firefox, as soon as I am able I check the latest downloads and three failed attempts appear above the last files I downloaded. The failed attempts are time stamped with the time the browser started. Searches in about:config for fragments of the file name, download URL and domain come up empty. I've studied about:about to see if another view was promising but nothing seemed relevant, however I was not exhaustive by any means. TIA

Firefox 48.0.2, only recently noticed the issue but it probably started before the latest update considering how long ago I tried to download the file originally. I attempted to download a file a few times and it failed. The file is from a PRC located server for a version of the Kindle alternative OS "Duokan." The failures were immediate, not like partials that fail. When I start Firefox, as soon as I am able I check the latest downloads and three failed attempts appear above the last files I downloaded. The failed attempts are time stamped with the time the browser started. Searches in about:config for fragments of the file name, download URL and domain come up empty. I've studied about:about to see if another view was promising but nothing seemed relevant, however I was not exhaustive by any means. TIA

Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 15.17.20050
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • NPWLPG
  • Shockwave Flash 22.0 r0
  • 5.1.50428.0
  • VLC media player Web Plugin

Anwendung

  • Firefox 48.0.2
  • User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:48.0) Gecko/20100101 Firefox/48.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/48.0.2/WINNT/en-US/

Erweiterungen

  • Firebug 2.0.17 (firebug@software.joehewitt.com)
  • Firefox Hello 1.4.4 (loop@mozilla.org)
  • FireFTP 2.0.28 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f})
  • Flash Block 4.20.13.1-signed.1-signed ({95ab36d4-fb6f-47b0-8b8d-e5f3bd547953})
  • Flash Control 2.1.4 (jid1-sNL73VCI4UB0Fw@jetpack)
  • Flashblock 1.5.20 ({3d7eb24f-2740-49df-8937-200b1cc08f8a})
  • Go Parent Folder 2.9.1.1-signed.1-signed (goParentFolder@alice)
  • Multi-process staged rollout 1.1 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • QuickWiki 1.1.3.1-signed.1-signed ({EE223D7A-F30F-11DD-8F0A-D2AD55D89593})
  • Show Parent Folder 2.1.1-signed.1-signed (showParentFolder@alice)
  • SQLite Manager 0.8.3.1-signed.1-signed (SQLiteManager@mrinalkant.blogspot.com)
  • WikiLook 2.7.0.1-signed.1-signed (wikilook@testpilot)
  • Adblock Plus 2.7.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (inaktiv)
  • allmusic.com Search Toolbar and Popup Menu 5.6.1-signed.1-signed (amg@aaronl.com) (inaktiv)
  • Locator 3.5.20090705.1-signed.1-signed ({05f6a7ea-896b-11da-8bde-f66bad1e3fff}) (inaktiv)
  • Map With Google 1.2.2 ({74591c01-3a7f-469e-ad4e-5d8d708dc4c5}) (inaktiv)
  • New Add-on Bar 0.24 (ausaddonbar@teo.pl) (inaktiv)
  • Open in Private Window 0.2.1.1-signed.1-signed (OpenInPrivateWindow@loucypher) (inaktiv)
  • StumbleUpon 4.21 ({AE93811A-5C9A-4d34-8462-F7B864FC4696}) (inaktiv)

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0a16
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 05e91028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.494
  • driverDate: 4-22-2016
  • driverDate2:
  • driverVersion: 20.19.15.4444
  • driverVersion2:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: Yes; D3D11 blacklisted with DLL igd10iumd32.dll (20.19.15.4444); Using D3D9 API
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Veränderte Einstellungen

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Ja
FredMcD
  • Top 10 Contributor
4269 Lösungen 59846 Antworten
Veröffentlicht

Hilfreiche Antwort

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

Open the Download Manager <Control> J and cancel, delete, remove those entries.

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? While still in Safe Mode, Open the Download Manager <Control> J and cancel, delete, remove those entries.
Veröffentlicht

Fragesteller

Previously, and prior to your reply, the download would be attempted 3 times. However I recall attempting multiple times. I right clicked one of the latest attempts and requested "cancel" (as you would prescribe.)

Today, to test your suggestion, I restarted the browser in the normal way. Only two new attempts appeared (versus all or nothing.) So that confirmed my suspicion of multiple independent attempts to the same URL.

To finish testing your suggestion I restarted the browser in safe mode. Again two download attempts were made.

FredMcD, thanks for your answer, it solves the issue but not the behavior. The behavior is what I want to change.

I do not like my browser doing something like downloading automatically. The software Firefox is attempting to download is something I decided months ago is a potential risk and was relieved downloading it failed. I was surprised, a little dismayed and somewhat irritated when I discovered the subsequent automated attempts.

If you want to have a go at addressing the root of the problem I will cooperate. I am still going to try to find it myself. As a result, I will still continue to automatically attempt to download the file (twice) with every startup. I think the software is almost no risk on my PC since it was a Kindle hardware environment and frankly I doubt it will suddenly be available. If anything I think the URL will disappear and as a result a true error will result and then perhaps the behavior will appear to change, KWIM.

BTW, thanks for the <ctrl>+J, I've been using about:downloads.

Also, at this point I have fully explained the issue and my motivation. I know this answer is long; but I hope it is easy to read. You can expect future updates to be brief, even terse, but complete.

TIA again.
Previously, and prior to your reply, the download would be attempted 3 times. However I recall attempting multiple times. I right clicked one of the latest attempts and requested "cancel" (as you would prescribe.) Today, to test your suggestion, I restarted the browser in the normal way. Only two new attempts appeared (versus all or nothing.) So that confirmed my suspicion of multiple independent attempts to the same URL. To finish testing your suggestion I restarted the browser in safe mode. Again two download attempts were made. FredMcD, thanks for your answer, it solves the issue but not the behavior. The behavior is what I want to change. I do not like my browser doing something like downloading automatically. The software Firefox is attempting to download is something I decided months ago is a potential risk and was relieved downloading it failed. I was surprised, a little dismayed and somewhat irritated when I discovered the subsequent automated attempts. If you want to have a go at addressing the root of the problem I will cooperate. I am still going to try to find it myself. As a result, I will still continue to automatically attempt to download the file (twice) with every startup. I think the software is almost no risk on my PC since it was a Kindle hardware environment and frankly I doubt it will suddenly be available. If anything I think the URL will disappear and as a result a true error will result and then perhaps the behavior will appear to change, KWIM. BTW, thanks for the <ctrl>+J, I've been using about:downloads. Also, at this point I have fully explained the issue and my motivation. I know this answer is long; but I hope it is easy to read. You can expect future updates to be brief, even terse, but complete. TIA again.

Geändert am von Reed_

FredMcD
  • Top 10 Contributor
4269 Lösungen 59846 Antworten
Veröffentlicht

All of us here are volunteers. Many have reported download issues. The causes are many, bad connection, protection programs, malware . . . . .

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a download manager. There have been few issues with them.

All of us here are volunteers. Many have reported download issues. The causes are many, bad connection, protection programs, malware . . . . . Go to the '''[https://addons.mozilla.org/en-US/firefox/ Mozilla Add-ons Web Page]''' {web link} (There’s a lot of good stuff here) and search for a download manager. There have been few issues with them.
Veröffentlicht

Fragesteller

Thank you for your volunteer work, I'm betting in your professional work you are well compensated and that heightens the value and sacrifice of your volunteer work. I hope the end user community understands how valuable (literally) the contributors' time is, as support, managers, programmers and any other function. Mozilla rocks, Mozilla philosophy rocks.

The problem is not the download not completing. If anything that is a blessing because I am no longer interested in it.

Once again, the "right click > cancel" works, but I want to stop the behavior.

The problem is automated retries and how to stop them, i.e. whether there is a flag I can set to halt them rather than checking in ctrl-j at every startup.

If I find something I'll post it. If you come across something I'd appreciate it being posted too. I'll look into Download Managers too, and report if applicable.

Thank you for your volunteer work, I'm betting in your professional work you are well compensated and that heightens the value and sacrifice of your volunteer work. I hope the end user community understands how valuable (literally) the contributors' time is, as support, managers, programmers and any other function. Mozilla rocks, Mozilla philosophy rocks. The problem is not the download not completing. If anything that is a blessing because I am no longer interested in it. Once again, the "right click > cancel" works, but I want to stop the behavior. The problem is automated retries and how to stop them, i.e. whether there is a flag I can set to halt them rather than checking in ctrl-j at every startup. If I find something I'll post it. If you come across something I'd appreciate it being posted too. I'll look into Download Managers too, and report if applicable.

Geändert am von Reed_

FredMcD
  • Top 10 Contributor
4269 Lösungen 59846 Antworten
Veröffentlicht

I've called for more help.

I've called for more help.