X
Tippen Sie hierhin, um die Version dieser Website für Mobilgeräte aufzurufen.

Hilfeforum

Msg: "Windows can't access Firefox, may not have appropriate permissions" on personal computer

Veröffentlicht

I just migrated from Norton Security to Kaspersky Labs for virus protection. I wasn't able to open Firefox, so I uninstalled it and downloaded a new copy. It worked for about 10 minutes, but when attempting to reopen it, I got the following message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item". This is my personal computer, and I am the only user. I'm using Windows 10 as an OS. How do I remedy this?

By the way, this is being sent from my laptop since I can't access Firefox on my PC.

Thank you!

I just migrated from Norton Security to Kaspersky Labs for virus protection. I wasn't able to open Firefox, so I uninstalled it and downloaded a new copy. It worked for about 10 minutes, but when attempting to reopen it, I got the following message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item". This is my personal computer, and I am the only user. I'm using Windows 10 as an OS. How do I remedy this? By the way, this is being sent from my laptop since I can't access Firefox on my PC. Thank you!

Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.17
  • DivX Web Player version 3.0.1.5
  • DivX VOD Helper Plug-in
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 22.0 r0
  • WildTangent Games App V2 Presence Detector
  • iTunes Detector Plug-in

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0

Weitere Informationen

FredMcD
  • Top 10 Contributor
4260 Lösungen 59653 Antworten
Veröffentlicht

This could be because of Kaspersky. Check with their support.

This could be because of Kaspersky. Check with their support.