Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

What gives with the "urgent update" screen I got on cnn.com this morning?

  • 1 Antwort
  • 1 hat dieses Problem
  • 11 Aufrufe
  • Letzte Antwort von Scribe

nuggz
nuggz
more options

I have periodically gotten a full screen page with the Firefox logo indicating that I need to download/install an urgent update. Today it appeared on cnn.com while I was reading the page and before I clicked anything. I closed the page with the red "X" without incident and ran a Malwarebytes scan immediately afterward without result. Is this a problem Firefox has been subjected to?

I have periodically gotten a full screen page with the Firefox logo indicating that I need to download/install an urgent update. Today it appeared on cnn.com while I was reading the page and before I clicked anything. I closed the page with the red "X" without incident and ran a Malwarebytes scan immediately afterward without result. Is this a problem Firefox has been subjected to?

Ausgewählte Lösung

Hi, thanks for reporting a fake update. It's a scam designed to infect you with malware! Please see the article - I found a fake Firefox update.

If you are in any doubt about the authenticity of update pop-ups etc., it's always best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

A possible workaround is to install an ad-blocker, such as -

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Or https://addons.mozilla.org/en-US/firefox/addon/adblock-plus

For reference only - please don't post here - this forum is for Mozilla Support Contributors only https://support.mozilla.org/en-US/forums/contributors/712056?last=69507

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (1)

Scribe
Scribe
more options

Ausgewählte Lösung

Hi, thanks for reporting a fake update. It's a scam designed to infect you with malware! Please see the article - I found a fake Firefox update.

If you are in any doubt about the authenticity of update pop-ups etc., it's always best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

A possible workaround is to install an ad-blocker, such as -

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Or https://addons.mozilla.org/en-US/firefox/addon/adblock-plus

For reference only - please don't post here - this forum is for Mozilla Support Contributors only https://support.mozilla.org/en-US/forums/contributors/712056?last=69507

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.