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Facebook crashing Firefox 47.0.1 - Not present in Firefox 47.0

  • 4 Antworten
  • 7 haben dieses Problem
  • 359 Aufrufe
  • Letzte Antwort von philipp

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Signing into facebook and conducting a search for a person creates results tabbed as people, posts, etc. The content is dynamically refreshed as you scroll down when you search for a particular person. Firefox 47.0.1 immediately crashes and goes to the crash reporter when you attempt to scroll down the dynamically refreshed search results. This behavior wasn't present in Firefox 47.0 or any other previous version I can recall. I've restarted Firefox in safe mode and the result is the same; Firefox 47.0.1 crashes in safe mode on facebook when you attempt to scroll down the search/feed results. So, the safe mode test tells me that the cause isn't my existing extensions.

Please, look into this as it makes Firefox nearly unusable for my desktop usage.

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Alle Antworten (4)

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

You can check for issues caused by plugins.

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hi, unfortunately this crash will be caused by your comodo firewall hooking into the firefox process: https://bugzilla.mozilla.org/show_bug.cgi?id=1274630

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Note that the System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file will only be present if you or other software has created this file and normally won't be present.

You can check its content with a plain text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

You can delete the user.js file if you didn't create this file yourself.

You can use this button to go to the current Firefox profile folder:

Windows hides some file extensions by default. Among them .html and .ini and .js and .txt and you may only see a file name without file extension. You can check the file extension (type) in the properties of the file in Windows Explorer via the right-click context menu.

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Ausgewählte Lösung