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Why is Firefox crashing my pc. It has been my default browser for years. I uninstalled ans reinstalled but still the same thing and I want an answer in my email

  • 4 Antworten
  • 1 hat dieses Problem
  • 25 Aufrufe
  • Letzte Antwort von paddy138

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I want an answer on my email address rxxxxxxxxxxxx@hotmail.com. It was working until last night but noe it will crash my pc and I even have to turn off manually. I have refreshed. deleted cookies and history. i also cant find out how to restore my bookmarks.


Edited email from spambots and public as nobody here does email replies.

Geändert am von James

Alle Antworten (4)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

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Doesnt tell me anything

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I don't understand your last post.

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No one understands anything on here Thats why I am asking.What is the use of having a search engine when you cant use it and cant answers to why.