Thunderbird doesn't synchronize all folders
For quite some time now in the recent version of Thunderbird it has been unable to sync nearly all folders on my accounts. The only ones syncing are the inboxes but any other like the junk, sent, and personal folders it has been unable to sync for some reason. I am using IMAP on all accounts.
I have to manually click on them to make Thunderbird sync. Why is that so? What have the Mozilla dev team changed?
Thanks in advance!
Application Basics
Name: Thunderbird Version: 38.4.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.4.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20151119061742 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: smtp.gmail.com:465, SSL, OAuth2, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: mail.gmx.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
OUTGOING: smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
Crash Reports
Extensions
Bitdefender Antispam Toolbar, 7.0, false, bdThunderbird@bitdefender.com
Lightning, 4.0.5.2, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 38.4.0
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 1059bf31-0601-43f5-825a-c1cc5fe4368
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1454142378
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
Graphics
Adapter Description: NVIDIA GeForce GTX 750 Ti
Vendor ID: 0x10de
Device ID: 0x1380
Adapter RAM: 2048
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 10.18.13.5891
Driver Date: 11-5-2015
Direct2D Enabled: false
DirectWrite Enabled: false (6.3.9600.18123)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.10
4.10.10
NSS
3.19.2.1 Basic ECC
3.19.2.1 Basic ECC
NSS Util
3.19.2.1
3.19.2.1
NSS SSL
3.19.2.1 Basic ECC
3.19.2.1 Basic ECC
NSS S/MIME
3.19.2.1 Basic ECC
3.19.2.1 Basic ECC
For quite some time now in the recent version of Thunderbird it has been unable to sync nearly all folders on my accounts. The only ones syncing are the inboxes but any other like the junk, sent, and personal folders it has been unable to sync for some reason. I am using IMAP on all accounts.
I have to manually click on them to make Thunderbird sync. Why is that so? What have the Mozilla dev team changed?
Thanks in advance!
Application Basics
Name: Thunderbird
Version: 38.4.0
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.4.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20151119061742
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: smtp.gmail.com:465, SSL, OAuth2, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: mail.gmx.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
OUTGOING: smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
Crash Reports
Extensions
Bitdefender Antispam Toolbar, 7.0, false, bdThunderbird@bitdefender.com
Lightning, 4.0.5.2, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 38.4.0
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 1059bf31-0601-43f5-825a-c1cc5fe4368
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1454142378
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
Graphics
Adapter Description: NVIDIA GeForce GTX 750 Ti
Vendor ID: 0x10de
Device ID: 0x1380
Adapter RAM: 2048
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 10.18.13.5891
Driver Date: 11-5-2015
Direct2D Enabled: false
DirectWrite Enabled: false (6.3.9600.18123)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.10
4.10.10
NSS
3.19.2.1 Basic ECC
3.19.2.1 Basic ECC
NSS Util
3.19.2.1
3.19.2.1
NSS SSL
3.19.2.1 Basic ECC
3.19.2.1 Basic ECC
NSS S/MIME
3.19.2.1 Basic ECC
3.19.2.1 Basic ECC
Geändert am von klappa875
Alle Antworten (3)
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Try this: select an IMAP account in the (left) folder pane, then select 'Manage folder subscriptions' under Advanced Features in the right pane. Click Refresh, then check the folders you wish to subscribe to, then click Subscribe, then select another account at the top and repeat the process.
sfhowes said
Try this: select an IMAP account in the (left) folder pane, then select 'Manage folder subscriptions' under Advanced Features in the right pane. Click Refresh, then check the folders you wish to subscribe to, then click Subscribe, then select another account at the top and repeat the process.
Sorry should've mentioned that. I already tried that solution and it doesn't work. Thanks anyway!