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can't preview or print page 2, prints fine in Chrome

Veröffentlicht

Documents are receipts from Walmart and Macy's. The page count of 2 in print preview is correct, but only page 1 displays and prints. Behavior is the same on another laptop with Windows7 and Firefox 43.0.4. The document prints correctly from Chrome.

Here's an HTML excerpt of the 2 sections which print :

class="font-semibold no-margin copy-narrow-leading"Standard shipping

To: 444 Snipe Ireland Rd, Richmond , VT 05477
8024344793
<button class="js-return-order-button btn btn-block-max-s xs-margin-top" data-order-no="6241531868573">Start a Return</button>

class="font-semibold no-margin"Box 1 of 4 - Delivered Wed, Dec 23

Order placed
Processing
Shipped
Delivered
<a href="https://www.walmart.com/ip/44725712" class="product-name"> </a>
<a href="https://www.walmart.com/ip/44725712" class="product-name"> Essentials by Isotoner Mens Microterry Slip On Slipper </a>
Price: $6.50
Sold by Walmart.com
Eligible for return until Thu, Mar 17

class="font-semibold no-margin copy-narrow-leading"Standard shipping

To: 444 Snipe Ireland Rd, Richmond , VT 05477
8024344793
<button class="js-return-order-button btn btn-block-max-s xs-margin-top" data-order-no="6241531868573">Start a Return</button>

class="font-semibold no-margin"Box 2 of 4 - Delivered Thu, Dec 24

Order placed
Processing
Shipped
Delivered
<a href="https://www.walmart.com/ip/38423052" class="product-name"> </a>
<a href="https://www.walmart.com/ip/38423052" class="product-name"> Leifheit Premium Mandolin Slicer with Finger Guard Black </a>
Price: $23.75
Sold by Walmart.com
Eligible for return until Sun, Mar 20

class="font-semibold no-margin copy-narrow-leading"Standard shipping

To: 444 Snipe Ireland Rd, Richmond , VT 05477
8024344793
<a href="http://www.fedex.com/Tracking?action=track&language=english&cntry_code=us&initial=x&tracknumbers=662192463942" target="_blank" class="btn btn-block-max-s">Track Items</a> <button class="js-return-order-button btn btn-block-max-s btn-inverse btn-inverse btn-inverse" data-order-no="6241531868573">Start a Return</button>
It may take 24-48 hours before tracking information is available

class="font-semibold no-margin"Box 3 of 4 - Arrives by Wed, Dec 23

Order placed
Processing
Shipped

Documents are receipts from Walmart and Macy's. The page count of 2 in print preview is correct, but only page 1 displays and prints. Behavior is the same on another laptop with Windows7 and Firefox 43.0.4. The document prints correctly from Chrome. Here's an HTML excerpt of the 2 sections which print : <div class="Grid"> <div class="Grid-col"> <div class="order-item js-order-item"> <div class="order-item-title"> <div class="Grid Grid--gutters"> <div class="Grid-col u-size-6-12-m"> <div class="order-heading-container"> <h2 class="font-semibold no-margin copy-narrow-leading"> <i class="wmicon wmicon-truck wmicon-26 order-icon"></i><span class="order-ship-speed">Standard shipping</span> </h2> <div class="copy-small s-margin-top order-shipping-address"> <span class="font-semibold pull-left xxs-margin-right">To: </span> 444 Snipe Ireland Rd, <span class="no-wrap"> Richmond , VT 05477</span> <div class="display-block-l"> 8024344793 </div> </div> <div class="order-item-controls"> <button class="js-return-order-button btn btn-block-max-s xs-margin-top" data-order-no="6241531868573">Start a Return</button> <div class="order-item-shipment-info"> #<a href="http://www.fedex.com/Tracking?action=track&amp;language=english&amp;cntry_code=us&amp;initial=x&amp;tracknumbers=590165886591559" target="_blank">590165886591559</a> </div> </div> </div> </div> <div class="Grid-col u-size-6-12-m"> <h2 class="font-semibold no-margin"> Box 1 of 4 - Delivered <span class="order-date-range u-textGreen no-wrap"> Wed, Dec 23 </span> </h2> <div class="order-item-infograph-container four-point-infograph-container"> <div class="infograph infograph-four"> <div class="infograph-bar hide-content-max-s"> <span class="infograph-hundred-percent infograph-bar-progress"> </span> </div> <div class="infograph-four-footprints"> <div class="infograph-footprint footprints-item-first "> <div class="infograph-point"><i class="wmicon wmicon-ok infograph-ok"></i></div> <span class="infograph-label">Order placed</span> </div> <div class="infograph-footprint footprints-item-second "> <div class="infograph-point "><i class="wmicon wmicon-ok infograph-ok"></i></div> <span class="infograph-label">Processing</span> </div> <div class="infograph-footprint footprints-item-third "> <div class="infograph-point "><i class="wmicon wmicon-ok infograph-ok"></i></div> <span class="infograph-label">Shipped</span> </div> <div class="infograph-footprint footprints-item-last active "> <div class="infograph-point "><i class="wmicon wmicon-ok infograph-ok"></i></div> <span class="infograph-label">Delivered</span> </div> </div> </div> </div> </div> </div> </div> <div class="order-item-content"> <div class="Grid Grid--gutters item-content-row "> <div class="Grid-col u-size-1-4 u-size-2-12-m"> <a href="https://www.walmart.com/ip/44725712" class="product-name"> <img class="order-product-img " src="Walmart%20order%23%206241531-868573_files/k2-_b934e5fe-24ac-4ddd-bcb0-6db453755835.jpg" alt=""> </a> </div> <div class="Grid-col u-size-3-4 u-size-10-12-m"> <div class="Grid"> <div class="Grid-col u-size-4-12-m"> <div class="order-item-info-container"> <div class="order-item-info module"> <div class="order-product-name product-name"> <a href="https://www.walmart.com/ip/44725712" class="product-name"> Essentials by Isotoner Mens Microterry Slip On Slipper </a> </div> </div> <div class="order-item-price-info"> Price: <span class="font-semibold order-item-price-tag">$6.50 </span> </div> <div class="order-item-price-info"> Sold by Walmart.com </div> </div> </div> <div class="Grid-col u-size-7-12-m u-offset-1-12-m"> <div class="order-status-text copy-narrow-leading"> </div> <div class="order-status-text copy-narrow-leading">Eligible for return until <span class="font-semibold no-wrap">Thu, Mar 17</span></div> </div> </div> </div> </div> </div></div> <div class="order-item js-order-item"> <div class="order-item-title"> <div class="Grid Grid--gutters"> <div class="Grid-col u-size-6-12-m"> <div class="order-heading-container"> <h2 class="font-semibold no-margin copy-narrow-leading"> <i class="wmicon wmicon-truck wmicon-26 order-icon"></i><span class="order-ship-speed">Standard shipping</span> </h2> <div class="copy-small s-margin-top order-shipping-address"> <span class="font-semibold pull-left xxs-margin-right">To: </span> 444 Snipe Ireland Rd, <span class="no-wrap"> Richmond , VT 05477</span> <div class="display-block-l"> 8024344793 </div> </div> <div class="order-item-controls"> <button class="js-return-order-button btn btn-block-max-s xs-margin-top" data-order-no="6241531868573">Start a Return</button> <div class="order-item-shipment-info"> #<a href="http://www.fedex.com/Tracking?action=track&amp;language=english&amp;cntry_code=us&amp;initial=x&amp;tracknumbers=653820787564" target="_blank">653820787564</a> </div> </div> </div> </div> <div class="Grid-col u-size-6-12-m"> <h2 class="font-semibold no-margin"> Box 2 of 4 - Delivered <span class="order-date-range u-textGreen no-wrap"> Thu, Dec 24 </span> </h2> <div class="order-item-infograph-container four-point-infograph-container"> <div class="infograph infograph-four"> <div class="infograph-bar hide-content-max-s"> <span class="infograph-hundred-percent infograph-bar-progress"> </span> </div> <div class="infograph-four-footprints"> <div class="infograph-footprint footprints-item-first "> <div class="infograph-point"><i class="wmicon wmicon-ok infograph-ok"></i></div> <span class="infograph-label">Order placed</span> </div> <div class="infograph-footprint footprints-item-second "> <div class="infograph-point "><i class="wmicon wmicon-ok infograph-ok"></i></div> <span class="infograph-label">Processing</span> </div> <div class="infograph-footprint footprints-item-third "> <div class="infograph-point "><i class="wmicon wmicon-ok infograph-ok"></i></div> <span class="infograph-label">Shipped</span> </div> <div class="infograph-footprint footprints-item-last active "> <div class="infograph-point "><i class="wmicon wmicon-ok infograph-ok"></i></div> <span class="infograph-label">Delivered</span> </div> </div> </div> </div> </div> </div> </div> <div class="order-item-content"> <div class="Grid Grid--gutters item-content-row "> <div class="Grid-col u-size-1-4 u-size-2-12-m"> <a href="https://www.walmart.com/ip/38423052" class="product-name"> <img class="order-product-img " src="Walmart%20order%23%206241531-868573_files/k2-_c4bac7b3-30f5-4a62-a14d-c1d5fd4bdec6.jpg" alt=""> </a> </div> <div class="Grid-col u-size-3-4 u-size-10-12-m"> <div class="Grid"> <div class="Grid-col u-size-4-12-m"> <div class="order-item-info-container"> <div class="order-item-info module"> <div class="order-product-name product-name"> <a href="https://www.walmart.com/ip/38423052" class="product-name"> Leifheit Premium Mandolin Slicer with Finger Guard Black </a> </div> </div> <div class="order-item-price-info"> Price: <span class="font-semibold order-item-price-tag">$23.75 </span> </div> <div class="order-item-price-info"> Sold by Walmart.com </div> </div> </div> <div class="Grid-col u-size-7-12-m u-offset-1-12-m"> <div class="order-status-text copy-narrow-leading"> </div> <div class="order-status-text copy-narrow-leading">Eligible for return until <span class="font-semibold no-wrap">Sun, Mar 20</span></div> </div> </div> </div> </div> </div></div> <!-- !! ONLY PRINTS TO HERE. BOTTOM LINE OF BORDER SURROUNDING 2ND SECTION DOES NOT PRINT WHERE IT BUMPS INTO FOOTER (FULL BORDER PRINTS AROUND PREVIOUS SECTION). 2ND PAGE (SNIPPET BELOW) PRINTS ONLY HEADERS AND FOOTERS. !! --> <div class="order-item js-order-item"> <div class="order-item-title"> <div class="Grid Grid--gutters"> <div class="Grid-col u-size-6-12-m"> <div class="order-heading-container"> <h2 class="font-semibold no-margin copy-narrow-leading"> <i class="wmicon wmicon-truck wmicon-26 order-icon"></i><span class="order-ship-speed">Standard shipping</span> </h2> <div class="copy-small s-margin-top order-shipping-address"> <span class="font-semibold pull-left xxs-margin-right">To: </span> 444 Snipe Ireland Rd, <span class="no-wrap"> Richmond , VT 05477 </span> <div class="display-block-l"> 8024344793 </div> </div> <div class="order-item-controls"> <a href="http://www.fedex.com/Tracking?action=track&amp;language=english&amp;cntry_code=us&amp;initial=x&amp;tracknumbers=662192463942" target="_blank" class="btn btn-block-max-s">Track Items</a> <button class="js-return-order-button btn btn-block-max-s btn-inverse btn-inverse btn-inverse" data-order-no="6241531868573">Start a Return</button> <div class="order-item-shipment-info"> #<a href="http://www.fedex.com/Tracking?action=track&amp;language=english&amp;cntry_code=us&amp;initial=x&amp;tracknumbers=662192463942" target="_blank">662192463942</a></div> <div class="brick-heading">It may take 24-48 hours before tracking information is available</div> </div> </div> </div> <div class="Grid-col u-size-6-12-m"> <h2 class="font-semibold no-margin"> Box 3 of 4 - Arrives by <span class="order-date-range u-textGreen no-wrap"> <span class="u-textGreen">Wed, Dec 23</span> </span> </h2> <div class="order-item-infograph-container four-point-infograph-container"> <div class="infograph infograph-four"> <div class="infograph-bar hide-content-max-s"> <span class="infograph-sixtySix-percent infograph-bar-progress"> </span> </div> <div class="infograph-four-footprints"> <div class="infograph-footprint footprints-item-first "> <div class="infograph-point"><i class="wmicon wmicon-ok infograph-ok"></i></div> <span class="infograph-label">Order placed</span> </div> <div class="infograph-footprint footprints-item-second "> <div class="infograph-point "><i class="wmicon wmicon-ok infograph-ok"></i></div> <span class="infograph-label">Processing</span> </div> <div class="infograph-footprint footprints-item-third active"> <div class="infograph-point "><i class="wmicon wmicon-ok infograph-ok"></i></div> <span class="infograph-label">Shipped</span> </div> <div class= <!-- SNIP -->

Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • Amazon MP3 Downloader Plugin 1.0.17
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • ScorchPlugin
  • Shockwave Flash 20.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.1.171
  • 5.1.41212.0
  • VLC media player Web Plugin
  • NPWLPG
  • iTunes Detector Plug-in

Anwendung

  • Firefox 43.0.4
  • User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/43.0.4/WINNT/en-US/

Erweiterungen

  • BetterPrivacy 1.69 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • NoScript 2.9.0.2 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Print Edit 16.3 (printedit@DW-dev)
  • Torrent Tornado 2.11 (s3torrent@tornado)
  • Video DownloadHelper 5.4.2 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Bitdefender Wallet 1.0 (ffpwdman@bitdefender.com) (inaktiv)
  • Flash and Video Download 1.79 ({bee6eb20-01e0-ebd1-da83-080329fb9a3a}) (inaktiv)
  • HP Smart Web Printing 4.51 (smartwebprinting@hp.com) (inaktiv)

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 4-4-2011
  • driverDate2:
  • driverVersion: 8.15.10.2353
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_4_1 ps_4_1)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Veränderte Einstellungen

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Nein
guigs 1072 Lösungen 11697 Antworten
Veröffentlicht

Please consider these troubleshooting steps:

Please consider these troubleshooting steps: *[[Fix printing problems in Firefox]]
Veröffentlicht

Fragesteller

I had already tried those, except I did not change the font since the first page prints, and both pages print from Chrome. The second page of the particular document displays only the headers and footers in print preview, no content, and that is how it prints - a good first page, an empty 2nd page with only header/footers.

I had already tried those, except I did not change the font since the first page prints, and both pages print from Chrome. The second page of the particular document displays only the headers and footers in print preview, no content, and that is how it prints - a good first page, an empty 2nd page with only header/footers.

Geändert am von Gwifpt

Veröffentlicht

Fragesteller

In the screen captures in the .jpg, you can see in the 2nd image that the bottom edge of the blue border is missing from the bottom of the first page, as is all subsequent content. When I tested saving the print preview as a .pdf, that bottom edge of the blue border WAS present, as was the top edge of the next blue border, then nothing but header/footer on page 2.

In the screen captures in the .jpg, you can see in the 2nd image that the bottom edge of the blue border is missing from the bottom of the first page, as is all subsequent content. When I tested saving the print preview as a .pdf, that bottom edge of the blue border WAS present, as was the top edge of the next blue border, then nothing but header/footer on page 2.
Veröffentlicht

Fragesteller

I tried changing Scale. At first, changing to 50% only showed a smaller version of the same amount of content. When I returned to Scale To Fit, the blue borders appeared as in the .pdf described above - the section entire border including bottom edge, plus the top edge of the next border. Trying different scales, the behavior changed! Now when I scale smaller, more content is displayed on page 1, page 2 is still empty (except headers/footers when enabled). When I reduce to 30%, all content fits on page 1, no page 2 exists. When I scale back up to Scale To Fit, the bottom edge of the blue border is no longer visible. At 90%, the borders are as in the .pdf.

I will close Firefox and clear caches and test again.

I tried changing Scale. At first, changing to 50% only showed a smaller version of the same amount of content. When I returned to Scale To Fit, the blue borders appeared as in the .pdf described above - the section entire border including bottom edge, plus the top edge of the next border. Trying different scales, the behavior changed! Now when I scale smaller, more content is displayed on page 1, page 2 is still empty (except headers/footers when enabled). When I reduce to 30%, all content fits on page 1, no page 2 exists. When I scale back up to Scale To Fit, the bottom edge of the blue border is no longer visible. At 90%, the borders are as in the .pdf. I will close Firefox and clear caches and test again.