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firefox (mac) freezes until I press command+tab.

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This problem started yesterday, though I haven't downloaded anything or changed anything. I have tried reinstalling Firefox and Yosemite, repair permissions, disable all plugins/add-ons, but still no success. Every other program and browser work. Only Firefox is having this problem. Please help me fix. Thanks.

This problem started yesterday, though I haven't downloaded anything or changed anything. I have tried reinstalling Firefox and Yosemite, repair permissions, disable all plugins/add-ons, but still no success. Every other program and browser work. Only Firefox is having this problem. Please help me fix. Thanks.

Ausgewählte Lösung

Never mind, I found my own solution. I imported bookmarks, etc from Firefox into Safari. Saved bookmarks as an HTML file from Safari (if you can save the bookmarks in Firefox that's better, but I couldn't since Firefox was frozen). Then AppZapped Firefox (uninstalled) and downloaded Firefox again and reinstalled it. Then I imported the bookmarks I had saved. Everything is working fine now.

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Mehr Details zum System

Installierte Plugins

  • Provides information about the default web browser
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 20.0 r0

Anwendung

  • User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:43.0) Gecko/20100101 Firefox/43.0

Weitere Informationen

FredMcD
  • Top 10 Contributor
4396 Lösungen 61664 Antworten
Veröffentlicht

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. Is the problem still there? --------- Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

Fragesteller

I should've also mentioned that I started in Safe Mode and still have the same issue.

I should've also mentioned that I started in Safe Mode and still have the same issue.
FredMcD
  • Top 10 Contributor
4396 Lösungen 61664 Antworten
Veröffentlicht

And the Computer in safe mode?

And the Computer in safe mode?

Fragesteller

Yes, I started the computer in safe mode.

Yes, I started the computer in safe mode.
FredMcD
  • Top 10 Contributor
4396 Lösungen 61664 Antworten
Veröffentlicht

Is there a way to run the computers diagnostics? Do so. I've called the big guys to help you. Good luck.

Is there a way to run the computers diagnostics? Do so. I've called the big guys to help you. Good luck.

Fragesteller

I have no idea how to run diagnostics. It's a mac desktop.

I have no idea how to run diagnostics. It's a mac desktop.

Fragesteller

Can mozilla staff help me?

Can mozilla staff help me?

Ausgewählte Lösung

Never mind, I found my own solution. I imported bookmarks, etc from Firefox into Safari. Saved bookmarks as an HTML file from Safari (if you can save the bookmarks in Firefox that's better, but I couldn't since Firefox was frozen). Then AppZapped Firefox (uninstalled) and downloaded Firefox again and reinstalled it. Then I imported the bookmarks I had saved. Everything is working fine now.

Never mind, I found my own solution. I imported bookmarks, etc from Firefox into Safari. Saved bookmarks as an HTML file from Safari (if you can save the bookmarks in Firefox that's better, but I couldn't since Firefox was frozen). Then AppZapped Firefox (uninstalled) and downloaded Firefox again and reinstalled it. Then I imported the bookmarks I had saved. Everything is working fine now.
FredMcD
  • Top 10 Contributor
4396 Lösungen 61664 Antworten
Veröffentlicht

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well Done. Please flag your last post as '''Solved Problem''' so others will know.