X
Tippen Sie hierhin, um die Version dieser Website für Mobilgeräte aufzurufen.

Hilfeforum

firefox cant stop/remove from taskbar when hanged

Veröffentlicht

Respected sir

We are facing an issue, when using firefox, it is automatic stop to work, we are using latest version 42.0 , Operating system is xp-sp3 - 32bit , antivirus is guardian net secure 16.00 ,

1). it cant stop from task-manager 2). it cant stop from run command : TASKKILL /f /im firefox.exe

we must have to restart computer, but it is also take long time after hanged firefox...

please, help

Thanks JD Patel (Hindustan)

Respected sir We are facing an issue, when using firefox, it is automatic stop to work, we are using latest version 42.0 , Operating system is xp-sp3 - 32bit , antivirus is guardian net secure 16.00 , 1). it cant stop from task-manager 2). it cant stop from run command : TASKKILL /f /im firefox.exe we must have to restart computer, but it is also take long time after hanged firefox... please, help Thanks JD Patel (Hindustan)

Ausgewählte Lösung

I got solution by self and you cant believe that firefox also depend on Microsoft .NET FRAMEWORK


I installed

.NET FRAMEWORK 2.0 Service Pack2 .NET FRAMEWORK 3.0 Service Pack2 .NET FRAMEWORK 3.5 Service Pack1

    • Must Install latest graphics driver which is the best for your system prefer..

We tested on firefox 28.0 version... May be it ok on latest version.....

I think I can be more clear about .net framework version, but i have not time to catch perfect so I have installed above all versions...

This issue was old more then 1 years...... At last I will drop to use firefox but suddenly I found this solution by self....

My issue has been solved... now no hanged.... I cant drop to use firefox... I LOVE this SOFTWARE...

Thanks

From HIndustan (India) Mr. JD Patel

Diese Antwort im Kontext lesen 0

Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.65.2 for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Shockwave Flash 19.0 r0
  • VLC media player Web Plugin 2.0.0
  • Npdsplay dll

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:42.0) Gecko/20100101 Firefox/42.0

Weitere Informationen

FredMcD
  • Top 10 Contributor
4396 Lösungen 61677 Antworten
Veröffentlicht

Hilfreiche Antwort

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? ---------- Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

Hilfreiche Antwort

Respected sir

We want to use without safe mode, we cant use proper in safe mode...

our issue is as it is... and

we must have to restart computer, but it is also take long time after hanged firefox...

Respected sir We want to use without safe mode, we cant use proper in safe mode... our issue is as it is... and we must have to restart computer, but it is also take long time after hanged firefox...
FredMcD
  • Top 10 Contributor
4396 Lösungen 61677 Antworten
Veröffentlicht

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.


It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.

'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode%20Safe%20Mode Safe Mode]''' is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else. ----------- It could be the work of one of your add-ons. Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''<Control>''(Mac:<Command>)''<Shift> A)''' In the Add-ons Manager, on the left, select '''Extensions.''' Disable a few add-ons, then '''Restart Firefox.''' Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.''' If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group '''ONE AT A TIME''' (restarting FF) until the problem returns. Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.

Fragesteller

there is nothing addons

We done as you guide but ... about:addons

message: you don't have any add-ons of this type installed

plz, help..

there is nothing addons We done as you guide but ... about:addons message: you don't have any add-ons of this type installed plz, help..
FredMcD
  • Top 10 Contributor
4396 Lösungen 61677 Antworten
Veröffentlicht

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Now restart Firefox. Are there any problems?

Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Now restart Firefox. Are there any problems?
cor-el
  • Top 10 Contributor
  • Moderator
17865 Lösungen 161668 Antworten
Veröffentlicht

Did you check for plugin-container processes that might possibly prevent Firefox from closing?

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button > Exit (Power button)
  • Windows: File > Exit
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit

If you use "Clear history when Firefox closes" then try to disable this feature.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
Did you check for plugin-container processes that might possibly prevent Firefox from closing? Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar. *"3-bar" menu button > Exit (Power button) *Windows: File > Exit *Mac: Firefox > Quit Firefox *Linux: File > Quit If you use "Clear history when Firefox closes" then try to disable this feature. *Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings

Ausgewählte Lösung

I got solution by self and you cant believe that firefox also depend on Microsoft .NET FRAMEWORK


I installed

.NET FRAMEWORK 2.0 Service Pack2 .NET FRAMEWORK 3.0 Service Pack2 .NET FRAMEWORK 3.5 Service Pack1

    • Must Install latest graphics driver which is the best for your system prefer..

We tested on firefox 28.0 version... May be it ok on latest version.....

I think I can be more clear about .net framework version, but i have not time to catch perfect so I have installed above all versions...

This issue was old more then 1 years...... At last I will drop to use firefox but suddenly I found this solution by self....

My issue has been solved... now no hanged.... I cant drop to use firefox... I LOVE this SOFTWARE...

Thanks

From HIndustan (India) Mr. JD Patel

I got solution by self and you cant believe that firefox also depend on Microsoft .NET FRAMEWORK I installed .NET FRAMEWORK 2.0 Service Pack2 .NET FRAMEWORK 3.0 Service Pack2 .NET FRAMEWORK 3.5 Service Pack1 ** Must Install latest graphics driver which is the best for your system prefer.. We tested on firefox 28.0 version... May be it ok on latest version..... I think I can be more clear about .net framework version, but i have not time to catch perfect so I have installed above all versions... This issue was old more then 1 years...... At last I will drop to use firefox but suddenly I found this solution by self.... My issue has been solved... now no hanged.... I cant drop to use firefox... I LOVE this SOFTWARE... Thanks From HIndustan (India) Mr. JD Patel
FredMcD
  • Top 10 Contributor
4396 Lösungen 61677 Antworten
Veröffentlicht

That was very good work. Well Done.

That was very good work. Well Done.