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What does a lock icon mean next to my main inbox folder?

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I use Thunderbird to manage my email and cannot connect the to provider's server. I can connect with another device and directly on the internet. I don't remember seeing this icon of a padlock next to the main folder before. Could this be my problem?

I use Thunderbird to manage my email and cannot connect the to provider's server. I can connect with another device and directly on the internet. I don't remember seeing this icon of a padlock next to the main folder before. Could this be my problem?

Ausgewählte Lösung

A padlock next to the account means Thunderbird has that account set up to use encryption (SSL/TLS) to connect to the remote server.

If you're not able to access it, then it could be that your settings are wrong, for example set to use SSL/TLS, but the server does not support it or you have the wrong address / port configured.

Find out from your provider what encryption settings they support and make sure Thunderbird is set up to use them: look in Account Settings then Server Settings.

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  • User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0

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tfboy 1 Lösungen 1 Antworten
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Ausgewählte Lösung

A padlock next to the account means Thunderbird has that account set up to use encryption (SSL/TLS) to connect to the remote server.

If you're not able to access it, then it could be that your settings are wrong, for example set to use SSL/TLS, but the server does not support it or you have the wrong address / port configured.

Find out from your provider what encryption settings they support and make sure Thunderbird is set up to use them: look in Account Settings then Server Settings.

A padlock next to the account means Thunderbird has that account set up to use encryption (SSL/TLS) to connect to the remote server. If you're not able to access it, then it could be that your settings are wrong, for example set to use SSL/TLS, but the server does not support it or you have the wrong address / port configured. Find out from your provider what encryption settings they support and make sure Thunderbird is set up to use them: look in Account Settings then Server Settings.

Hilfreiche Antwort

Thanks much!

Thanks much!