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Firefox crashes

  • 3 Antworten
  • 1 hat dieses Problem
  • 7 Aufrufe
  • Letzte Antwort von FredMcD

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bp-41a436a8-c821-43aa-bb73-79c972150911

Alle Antworten (3)

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hi, do you use a custom windows theme and avast? can you try to remove one of those components and see if this crash continues to occur?

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Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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The crash report flagged these programs;

msgHook.dll = MsgHook = Portrait Displays

JsonRpcServer.dll = AVAST

NamLux.dll = nothing found

Iertutil.dll = Windows (errors usually caused by a corrupt registry entry)

icudt52.dll = International Components for Unicode


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Run a registry scan / repair.


If there is still a problem, disable AVAST as a test.