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Enigmail loaded ok, but does not unlock and decrypt message

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Followed all directions and Enigmail shows it loaded into Thunderbird properly. However, when I get an encrypted email, it shows a closed lock and the following block shows up when I click on "Details":

Enigmail Security Info

Part of the message encrypted Error - no matching private/secret key found to decrypt message

gpg: decryption failed: No secret key

Note: The message is encrypted for the following User ID's / Keys:

 0xC8FED7D95D4C54DD
Followed all directions and Enigmail shows it loaded into Thunderbird properly. However, when I get an encrypted email, it shows a closed lock and the following block shows up when I click on "Details": Enigmail Security Info Part of the message encrypted Error - no matching private/secret key found to decrypt message gpg: decryption failed: No secret key Note: The message is encrypted for the following User ID's / Keys: 0xC8FED7D95D4C54DD

Ausgewählte Lösung

Appreciate the advise. I deleted everything I had done and started again from scratch. I have no idea what I did differently from the first time, but it worked this time around!

Diese Antwort im Kontext lesen 0

Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Dragon NaturallySpeaking Rich Internet Application Support - Plugin
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • 1,2,1,2044
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealPlayer Download Plugin
  • This plug-in enables downloading of HTML5 videos
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 18.0 r0
  • 5.1.40728.0
  • VLC media player Web Plugin

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0

Weitere Informationen

christ1
  • Top 25 Contributor
2206 Lösungen 16164 Antworten
Veröffentlicht

The message wasn't encrypted to your public key. The sender must encrypt the message to your key for you to be able to decrypt it. So you'll need to exchange keys with the sender first.

The message wasn't encrypted to your public key. The sender must encrypt the message to your key for you to be able to decrypt it. So you'll need to exchange keys with the sender first.

Fragesteller

That was done already. I have repeatedly tried using the new key pair option in the wizard. The slider bar fills with green and it says the new key was generated. However, the next and back radio buttons remain greyed out. Could the Norton firewall/anti virus software be blocking something?

This is occurring on a ASUS X99-A motherboard, i7 5820, 64bit, 16GB RAM Windows 10 system.

That was done already. I have repeatedly tried using the new key pair option in the wizard. The slider bar fills with green and it says the new key was generated. However, the next and back radio buttons remain greyed out. Could the Norton firewall/anti virus software be blocking something? This is occurring on a ASUS X99-A motherboard, i7 5820, 64bit, 16GB RAM Windows 10 system.
christ1
  • Top 25 Contributor
2206 Lösungen 16164 Antworten
Veröffentlicht

Hilfreiche Antwort

I'd suggest you ask this in the Enigmail support forum. https://www.enigmail.net/support/index.php

I'd suggest you ask this in the Enigmail support forum. https://www.enigmail.net/support/index.php

Ausgewählte Lösung

Appreciate the advise. I deleted everything I had done and started again from scratch. I have no idea what I did differently from the first time, but it worked this time around!

Appreciate the advise. I deleted everything I had done and started again from scratch. I have no idea what I did differently from the first time, but it worked this time around!