Hello Eleanor Please have a go at the steps below to disable VoiceOver You can turn VoiceOver on/off in the Universal Access pane of System Preferences, or by pressing Command-F5 (or Fn-Command-F5 if you have a portable computer). '''Steps by Step''' # Click on the Apple icon in the upper left corner of your desktop and select "System Preferences" from the menu. # Click on the "Universal Access" control panel icon in the "Personal" section. # Select the "Seeing" tab at the top of the window. # Click on the "Off" radio button in the VoiceOver section of the window. # Click on the red circle in the upper left corner of the window to close the System Preferences window.

* http://guides.macrumors.com/System_Preferences#Universal_Access * http://www.apple.com/accessibility/osx/voiceover/