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Fake user name & concealed password when go to "saved" www.ChaseAccounts.com since I refreshed today.

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I never save a user name & password for banking accts. Suddenly after I refreshed at the request of my usual Chase acct Web site, saved for eons on Firefox, I found a set of numbers for a user name (Chase says they don't have any user names that are all numbers) and a concealed password. I can remove them and put in my own to get to my accts. But the next time, they are back again. I tried eliminating history for today; still there. But wasn't there until tonight.

I never save a user name & password for banking accts. Suddenly after I refreshed at the request of my usual Chase acct Web site, saved for eons on Firefox, I found a set of numbers for a user name (Chase says they don't have any user names that are all numbers) and a concealed password. I can remove them and put in my own to get to my accts. But the next time, they are back again. I tried eliminating history for today; still there. But wasn't there until tonight.

Alle Antworten (3)

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This is strange, in order to further troubleshoot:

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There was also something about Chase in the news today, but it did not have to do with security. However, please make sure all extensions are up to date to avoid security issues.

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Speaking of extensions, many Mac users have been surprised to find unrecognized extensions on their systems, since this kind of invasion has generally been rare on MacOS X in the past. Welcome to our world (the world of Windows users.)

Try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Command+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable (or if suspicious, remove) what you find on the right side.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.