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Hilfeforum

change password

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need HELP lol tryed to sign into my acct and no go. so i decided to change the PW as i'd probable forgotten it... followed steps, got message sent confirmation box... waited... waited some more WTF... this is basic sh*T... why do i need a degree??? appreciate and thought and fixes anyones got 10 yr user love FF but finally need help... someone needs to review this link / page and see what needs polishing .... love the work donate reg, hope FF never goes away... small bug but kind of important for my peace of mind

need HELP lol tryed to sign into my acct and no go. so i decided to change the PW as i'd probable forgotten it... followed steps, got message sent confirmation box... waited... waited some more WTF... this is basic sh*T... why do i need a degree??? appreciate and thought and fixes anyones got 10 yr user love FF but finally need help... someone needs to review this link / page and see what needs polishing .... love the work donate reg, hope FF never goes away... small bug but kind of important for my peace of mind

Ausgewählte Lösung

Hi nsvalley,

Are you referring to the account in the Firefox support forum? There is another option on the sign in page that asks if you have not received the email.

What account are we troubleshooting?

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Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Dragon NaturallySpeaking Rich Internet Application Support - Plugin
  • Facebook Video Calling Plugin
  • Version 5.40.2.0
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • Shockwave Flash 17.0 r0
  • 5.1.30514.0
  • Skype Web Plugin
  • VLC media player Web Plugin 2.1.3

Anwendung

  • Firefox 36.0.4
  • User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/36.0.4/WINNT/en-US/

Erweiterungen

  • Adblock Plus 2.6.9 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Facebook Translate 1.2.10 (facebook-translate@oliver.schloebe.de)
  • Google™ Translator 0.3.4 (jid1-dgnIBwQga0SIBw@jetpack)
  • NoSquint 2.1.9 (nosquint@urandom.ca)
  • Quick Translator 1.0 ({5C655500-E712-41e7-9349-CE462F844B19})
  • Thumbnail Zoom Plus 3.3 (thumbnailZoom@dadler.github.com)
  • Video DownloadHelper 5.1.2 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • YouTube™ Flash® Player 1.2 (jid1-HAV2inXAnQPIeA@jetpack)
  • Dragon NaturallySpeaking Rich Internet Application Support 1.0.0.9 (jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack) (inaktiv)

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 072d1025
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17415
  • driverDate: 10-1-2013
  • driverDate2:
  • driverVersion: 10.18.10.3316
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Veränderte Einstellungen

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Ja
guigs 1072 Lösungen 11697 Antworten
Veröffentlicht

Ausgewählte Lösung

Hi nsvalley,

Are you referring to the account in the Firefox support forum? There is another option on the sign in page that asks if you have not received the email.

What account are we troubleshooting?

Hi nsvalley, Are you referring to the account in the Firefox support forum? There is another option on the sign in page that asks if you have not received the email. What account are we troubleshooting?