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when I go to sign in to email accounts, when I click, my info flashes but does not stay on screen to pick my log in info

  • 1 Antwort
  • 1 hat dieses Problem
  • 10 Aufrufe
  • Letzte Antwort von FredMcD

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yesterday I tried to log into an email account and usually when I click on sign in, a couple of user names appear and I choose mine and log in . Today I did same thing and all it does is flash for half a second the dissapears. And I cant log in ,it also happens on the bar to input websites too. It happens on all web sites when I log in .i removed Firefox reinstalled it ,I refreshed it, and still issue persist

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.