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Clicked "synchronize now" instead of wait for synck to load my bookmarks- are they gone?

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Hi, I have a problem here.

Reinstalled system, also installed fresh FF, i logged in into sync and nothing happened. I thought, that "synchronize now" is for loading my content from sync. Instead, I loaded black, fresh FF settings & bookmarks into my sync. Does it mean, that my previous bookmarks saved on the server are gone forever?

I was collecting my bookmarks for something like 7 years. I'm depressed :C I need them to work. What can I do?

I was always backing up my bookmarks in the file, but not this time. And no, I don't have any previous versions on disc anymore. Please help.

Hi, I have a problem here. Reinstalled system, also installed fresh FF, i logged in into sync and nothing happened. I thought, that "synchronize now" is for loading my content from sync. Instead, I loaded black, fresh FF settings & bookmarks into my sync. Does it mean, that my previous bookmarks saved on the server are gone forever? I was collecting my bookmarks for something like 7 years. I'm depressed :C I need them to work. What can I do? I was always backing up my bookmarks in the file, but not this time. And no, I don't have any previous versions on disc anymore. Please help.

Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.40.2 for Mozilla browsers

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0

Weitere Informationen

guigs 1072 Lösungen 11697 Antworten
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Was/is there another device connected to the account?

Was/is there another device connected to the account?

Fragesteller

No, only my computer.

No, only my computer.
cor-el
  • Top 10 Contributor
  • Moderator
17419 Lösungen 157385 Antworten
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Note that this can happen if the computer name is the same. Then the Sync server thinks that the same device is connected and will upload the current data to the server and overwrite data that was previously stored. In such a case you would have to change the computer name before connecting to Sync to make the server believe that it's another device.

Note that this can happen if the computer name is the same. Then the Sync server thinks that the same device is connected and will upload the current data to the server and overwrite data that was previously stored. In such a case you would have to change the computer name before connecting to Sync to make the server believe that it's another device.

Fragesteller

But I already replaced my sync data with fresh firefox data (I wanted to do exactly opposite thing). Besides, I was doing so on my computer after C: disc format, it has new name, should be considered to be new machine from perspective of sync service.

But I already replaced my sync data with fresh firefox data (I wanted to do exactly opposite thing). Besides, I was doing so on my computer after C: disc format, it has new name, should be considered to be new machine from perspective of sync service.
guigs 1072 Lösungen 11697 Antworten
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Hilfreiche Antwort

Hi Lunarinstincts, I am sorry however without a back up there are no work arounds that I can suggest to recover this data. Due to the merging model of Firefox Sync it sounds like the storage was overwritten with the same computer name.

For further questions please see the Firefox Accounts Terms of Service

Hi Lunarinstincts, I am sorry however without a back up there are no work arounds that I can suggest to recover this data. Due to the merging model of Firefox Sync it sounds like the storage was overwritten with the same computer name. For further questions please see the Firefox Accounts [https://accounts.firefox.com/legal/terms Terms of Service]

Fragesteller

So in other words, my bookmarks on the sync server were overwritten and there is nothing I can do about it?


...I guess, that I will never use sync option again. Just in case.

So in other words, my bookmarks on the sync server were overwritten and there is nothing I can do about it? ...I guess, that I will never use sync option again. Just in case.
rnewman@mozilla.com 16 Lösungen 168 Antworten
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cor-el said

Note that this can happen if the computer name is the same. Then the Sync server thinks that the same device is connected and will upload the current data to the server and overwrite data that was previously stored. In such a case you would have to change the computer name before connecting to Sync to make the server believe that it's another device.

I'm afraid this is totally incorrect.

Sync will always merge what's on the local device with what's on the server.

My guesses as to what happened here:

  1. You used to be using the old Firefox Sync, and now you're using Firefox Accounts. If you got an email saying that you needed to verify your email address, this is probably what happened.
  2. You forgot your password, and had to reset it when you logged in after your reinstall. Sync uses end-to-end encryption; if you change your password, you can't recover your data.
  3. Your bookmarks are still on the server, and there's some other reason why they're not syncing locally (e.g., one of them is malformed).
  4. Your bookmarks did sync, but something went wrong. Look in Unsorted Bookmarks. Is anything else from your old profile syncing? (e.g., history)
  5. You were never syncing your bookmarks. See if the checkbox is checked in Preferences.
''cor-el [[#answer-705526|said]]'' <blockquote> Note that this can happen if the computer name is the same. Then the Sync server thinks that the same device is connected and will upload the current data to the server and overwrite data that was previously stored. In such a case you would have to change the computer name before connecting to Sync to make the server believe that it's another device. </blockquote> I'm afraid this is totally incorrect. Sync will always merge what's on the local device with what's on the server. My guesses as to what happened here: # You used to be using the old Firefox Sync, and now you're using Firefox Accounts. If you got an email saying that you needed to verify your email address, this is probably what happened. # You forgot your password, and had to reset it when you logged in after your reinstall. Sync uses end-to-end encryption; if you change your password, you can't recover your data. # Your bookmarks are still on the server, and there's some other reason why they're not syncing locally (e.g., one of them is malformed). # Your bookmarks did sync, but something went wrong. Look in Unsorted Bookmarks. Is anything else from your old profile syncing? (e.g., history) # You were never syncing your bookmarks. See if the checkbox is checked in Preferences.

Fragesteller

rnewman@mozilla.com said

cor-el said
Note that this can happen if the computer name is the same. Then the Sync server thinks that the same device is connected and will upload the current data to the server and overwrite data that was previously stored. In such a case you would have to change the computer name before connecting to Sync to make the server believe that it's another device.

I'm afraid this is totally incorrect.

Sync will always merge what's on the local device with what's on the server.

My guesses as to what happened here:

  1. You used to be using the old Firefox Sync, and now you're using Firefox Accounts. If you got an email saying that you needed to verify your email address, this is probably what happened.
  2. You forgot your password, and had to reset it when you logged in after your reinstall. Sync uses end-to-end encryption; if you change your password, you can't recover your data.
  3. Your bookmarks are still on the server, and there's some other reason why they're not syncing locally (e.g., one of them is malformed).
  4. Your bookmarks did sync, but something went wrong. Look in Unsorted Bookmarks. Is anything else from your old profile syncing? (e.g., history)
  5. You were never syncing your bookmarks. See if the checkbox is checked in Preferences.

Thx for reply. Like I said, instead of loading bookmarks (yes, bookmarks were selected for syncing) i uploaded default, fresh-firefox bookmarks, thus my old ones were overwritten. I checked this out, because I reinstalled FF, deleted default bookmarks to have non at all, and after syncing bookmarks I retreieved default ones- as a filan proof that my old bookmarks are not on the server anymore.

It's a shame, that sync server doesn't have "slots" or at least backup system, that would be so nice and fool-proof. And I lost them like a complete idiot.

''rnewman@mozilla.com [[#answer-706120|said]]'' <blockquote> ''cor-el [[#answer-705526|said]]'' <blockquote> Note that this can happen if the computer name is the same. Then the Sync server thinks that the same device is connected and will upload the current data to the server and overwrite data that was previously stored. In such a case you would have to change the computer name before connecting to Sync to make the server believe that it's another device. </blockquote> I'm afraid this is totally incorrect. Sync will always merge what's on the local device with what's on the server. My guesses as to what happened here: # You used to be using the old Firefox Sync, and now you're using Firefox Accounts. If you got an email saying that you needed to verify your email address, this is probably what happened. # You forgot your password, and had to reset it when you logged in after your reinstall. Sync uses end-to-end encryption; if you change your password, you can't recover your data. # Your bookmarks are still on the server, and there's some other reason why they're not syncing locally (e.g., one of them is malformed). # Your bookmarks did sync, but something went wrong. Look in Unsorted Bookmarks. Is anything else from your old profile syncing? (e.g., history) # You were never syncing your bookmarks. See if the checkbox is checked in Preferences. </blockquote> Thx for reply. Like I said, instead of loading bookmarks (yes, bookmarks were selected for syncing) i uploaded default, fresh-firefox bookmarks, thus my old ones were overwritten. I checked this out, because I reinstalled FF, deleted default bookmarks to have non at all, and after syncing bookmarks I retreieved default ones- as a filan proof that my old bookmarks are not on the server anymore. It's a shame, that sync server doesn't have "slots" or at least backup system, that would be so nice and fool-proof. And I lost them like a complete idiot.
rnewman@mozilla.com 16 Lösungen 168 Antworten
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Lunarinstincts said

Thx for reply. Like I said, instead of loading bookmarks (yes, bookmarks were selected for syncing) i uploaded default, fresh-firefox bookmarks, thus my old ones were overwritten.

With respect, this is not how Sync works, at all.

Before any bookmark records are uploaded, the records on the server are downloaded and merged.

There's no concept of "replacing", or of sets of bookmarks, or overwriting. Connecting a new device will never remove anything from the server.

I'm sorry that your bookmarks have gone missing, but it sounds like whatever went wrong happened long before you connected your new profile.

I hope you can find a backup of your profile so that you can restore your data.

''Lunarinstincts [[#answer-706535|said]]'' <blockquote> Thx for reply. Like I said, instead of loading bookmarks (yes, bookmarks were selected for syncing) i uploaded default, fresh-firefox bookmarks, thus my old ones were overwritten. </blockquote> With respect, this is not how Sync works, at all. Before any bookmark records are uploaded, the records on the server are downloaded and merged. There's no concept of "replacing", or of sets of bookmarks, or overwriting. Connecting a new device will never remove anything from the server. I'm sorry that your bookmarks have gone missing, but it sounds like whatever went wrong happened long before you connected your new profile. I hope you can find a backup of your profile so that you can restore your data.

Fragesteller

Anyway, when I reinstalled FF first time, I logged into my sync account and nothing happened.

Anyway, when I reinstalled FF first time, I logged into my sync account and nothing happened.