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Browser crashes every few minutes (System 2/2)

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This is for my desktop. bp-fbb350fb-dfcc-4039-a908-6df772150124 1/23/2015 5:47 PM bp-0eb805de-d054-4a37-95bd-350be2150124 1/23/2015 4:10 PM bp-09d03308-dccc-49ea-ac52-588b42150121 1/20/2015 4:22 PM bp-c96dea59-e089-47eb-a3a6-8acf22150121 1/20/2015 4:21 PM bp-37ed7897-ced1-4b6e-b88a-da6a82150120 1/20/2015 2:35 PM

This is for my desktop. bp-fbb350fb-dfcc-4039-a908-6df772150124 1/23/2015 5:47 PM bp-0eb805de-d054-4a37-95bd-350be2150124 1/23/2015 4:10 PM bp-09d03308-dccc-49ea-ac52-588b42150121 1/20/2015 4:22 PM bp-c96dea59-e089-47eb-a3a6-8acf22150121 1/20/2015 4:21 PM bp-37ed7897-ced1-4b6e-b88a-da6a82150120 1/20/2015 2:35 PM

Mehr Details zum System

Installierte Plugins

  • Wacom Dynamic Link Library
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • Version 5.38.6.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • LastPass Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • Windows Activation Technologies Plugin for Mozilla
  • iTunes Detector Plug-in

Anwendung

  • Firefox 35.0
  • User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/35.0/WINNT/en-US/

Erweiterungen

  • Add to Amazon Wish List Button 1.10 (amznUWL2@amazon.com)
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom)
  • Amazon 1Button App for Firefox 5.26 (abb@amazon.com)
  • ChatZilla 0.9.91.1 ({59c81df5-4b7a-477b-912d-4e0fdf64e5f2})
  • ColorZilla 2.8 ({6AC85730-7D0F-4de0-B3FA-21142DD85326})
  • Coupons at Checkout 1.4.1 (jid0-5R3LLpyrG0a1kPDXAA8ZKmM0bgM@jetpack)
  • DOM Inspector 2.0.15 (inspector@mozilla.org)
  • Download YouTube Videos as MP4 1.7.30 ({b9bfaf1c-a63f-47cd-8b9a-29526ced9060})
  • DownloadHelper 4.9.24 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • DownThemAll! 2.0.18 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • feedly 16.0.528 (feedly@devhd)
  • Firesizer 1.7 ({04426594-bce6-4705-b811-bcdba2fd9c7b})
  • FlashGot 1.5.6.9 ({19503e42-ca3c-4c27-b1e2-9cdb2170ee34})
  • Fox To Phone 1.2.4 (sendtophone@martinezdelizarrondo.com)
  • LastPass 3.1.1 (support@lastpass.com)
  • LiveReload 0.6.4 (livereload@livereload.com)
  • Pinboard Extension 1.2 (pinboardff@pinboard.in)
  • S3 Firefox Organizer(S3Fox) 0.6 ({7CEA821D-3DAB-4238-B424-BF7324531750})
  • Session Manager 0.8.1.6 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})
  • SQLite Manager 0.8.1 (SQLiteManager@mrinalkant.blogspot.com)
  • StumbleUpon 4.18 ({AE93811A-5C9A-4d34-8462-F7B864FC4696})
  • The Addon Bar (restored) 3.2 (the-addon-bar@GeekInTraining-GiT)
  • Web Developer 1.2.5 ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • Duplicate Tab 1.0.2 ({61ED2A9A-39EB-4AAF-BD14-06DFBE8880C3}) (inaktiv)
  • Extended Copy Menu 1.6.1 ({2E18002D-DF43-4c65-9FDA-40D02F066D9E}) (inaktiv)

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription: NVIDIA GeForce GTX 760
  • adapterDescription2:
  • adapterDeviceID: 0x1187
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 4095
  • adapterRAM2:
  • adapterSubsysID: 27683842
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 12-13-2014
  • driverDate2:
  • driverVersion: 9.18.13.4709
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 760 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Veränderte Einstellungen

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Ja
guigs 1072 Lösungen 11697 Antworten
Veröffentlicht

Please update to version 35.0.1 to make sure that this is still not happening.

Currently the crashes are out of memory crashes, which means too much memory is being used.

Basic troubleshooting tips for minimizing memory usage

Since you also have alot of plugins you can try to see if this happens in Safe Mode to make sure that this is not caused by an add on or hardware acceleration: Troubleshoot Firefox issues using Safe Mode

Please update to version 35.0.1 to make sure that this is still not happening. Currently the crashes are out of memory crashes, which means too much memory is being used. Basic troubleshooting tips for minimizing memory usage *[[Firefox uses too much memory (RAM) - How to fix]] *[[Firefox uses too many CPU resources - How to fix]] Since you also have alot of plugins you can try to see if this happens in Safe Mode to make sure that this is not caused by an add on or hardware acceleration: [[Troubleshoot Firefox issues using Safe Mode]]
FredMcD
  • Top 10 Contributor
4274 Lösungen 59934 Antworten
Veröffentlicht

The crash report flagged these programs;

lpxpcom.dll = LastPass

evr.dll =Microsoft Enhanced Video Renderer

quartz.dll = Microsoft

nvwgf2um.dll = NVIDIA Compatible D3D10 Driver

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

mfplat.dll = Microsoft Windows Media Foundation Platform

icudt52.dll = International Components for Unicode


Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.10 Adobe PDF Plug-In For Firefox and Netscape 11.0.9

Having more than one version of a program may cause issues.

The crash report flagged these programs; lpxpcom.dll = LastPass evr.dll =Microsoft Enhanced Video Renderer quartz.dll = Microsoft nvwgf2um.dll = NVIDIA Compatible D3D10 Driver msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder mfplat.dll = Microsoft Windows Media Foundation Platform icudt52.dll = International Components for Unicode ------------------------ Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration ----------------------- Separate Issue; Your System Details shows; Installed Plug-ins Adobe PDF Plug-In For Firefox and Netscape 11.0.10 Adobe PDF Plug-In For Firefox and Netscape 11.0.9 Having more than one version of a program may cause issues.
LaserGuy445 0 Lösungen 5 Antworten
Veröffentlicht

Mike, I had this same problem with 35.0 on my laptop - random crashes, even when you weren't doing anything recently on the browser, Firefox was just sitting there idle on some page for a while, and the program would just randomly crash!

If it's any help to you, I noticed that this problem seemed to occur most frequently when you are on a Window with a lot of tabs, even if the tabs aren't fully open yet (i.e. - restored from a previous session, but not clicked/loaded yet). 35.0 also sometimes crashed if you are opening up multiple new tabs at the same time (via right-click/Open Link in New Tab for multiple links), so you have multiple new tabs loading pages at the same time. With versions prior to 35.0, I did not experience either of these problems.

But BEWARE updating to 35.0.1 - I did that Monday, and now Netscape on my laptop won't even start AT ALL, instead it CRASHES every time I try to start it -even in Safe Mode!!! I posted a question on that, you can see that here - https://support.mozilla.org/en-US/que.../1043577

Mike, I had this same problem with 35.0 on my laptop - random crashes, even when you weren't doing anything recently on the browser, Firefox was just sitting there idle on some page for a while, and the program would just randomly crash! If it's any help to you, I noticed that this problem seemed to occur most frequently when you are on a Window with a lot of tabs, even if the tabs aren't fully open yet (i.e. - restored from a previous session, but not clicked/loaded yet). 35.0 also sometimes crashed if you are opening up multiple new tabs at the same time (via right-click/Open Link in New Tab for multiple links), so you have multiple new tabs loading pages at the same time. With versions prior to 35.0, I did not experience either of these problems. But BEWARE updating to 35.0.1 - I did that Monday, and now Netscape on my laptop won't even start AT ALL, instead it CRASHES every time I try to start it -even in Safe Mode!!! I posted a question on that, you can see that here - [https://support.mozilla.org/en-US/questions/1043577]