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Firefox crashes

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Firefox keeps crashing more frequently. So I checked to see what is wrong but I still dont know how to fix the issue. But this is what I got:

https://crash-stats.mozilla.com/report/index/84ad967e-a1fa-4cc1-93b9-9dfb72150122

Firefox keeps crashing more frequently. So I checked to see what is wrong but I still dont know how to fix the issue. But this is what I got: https://crash-stats.mozilla.com/report/index/84ad967e-a1fa-4cc1-93b9-9dfb72150122

Mehr Details zum System

Installierte Plugins

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.13
  • Coupon Alert Installer Plugin Stub for 32-bit Windows
  • Coupons, Inc. Coupon Printer Plugin
  • Version 5.40.0.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Nielsen FirefoxTracker Plug-in
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • 5.1.30514.0
  • Winamp Application Detector
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0

Weitere Informationen

guigs 1072 Lösungen 11697 Antworten
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Well, there is a bug where this is being investigated it seems on the crash report, however it is not visible.

I can recommend the troubleshooting steps to help prevent more frequent crashes:

  1. Disable Hardware acceleration. Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
  2. Check that the drivers are up to date - Upgrade your graphics drivers to use hardware acceleration and WebGL
  3. Does it happen in Safe Mode? Troubleshoot Firefox issues using Safe Mode-checks if it is an add on or hardware acceleration
  4. Does it happen in a new profile? Profile Manager - Create, remove, or switch Firefox profiles - checks if it is an extension or other issue
  5. Are you using an ad blocker? Try to disable it on the site this happens temporarily.

I hope this helps.

Well, there is a bug where this is being investigated it seems on the crash report, however it is not visible. I can recommend the troubleshooting steps to help prevent more frequent crashes: # Disable Hardware acceleration. [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] #Check that the drivers are up to date - [[Upgrade your graphics drivers to use hardware acceleration and WebGL]] # Does it happen in Safe Mode? [[Troubleshoot Firefox issues using Safe Mode]]-checks if it is an add on or hardware acceleration # Does it happen in a new profile? [[Use the Profile Manager to create and remove Firefox profiles]] - checks if it is an extension or other issue # Are you using an ad blocker? Try to disable it on the site this happens temporarily. I hope this helps.
FredMcD
  • Top 10 Contributor
4270 Lösungen 59892 Antworten
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Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1 Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.287
https://www.adobe.com/products/flashplayer/distribution3.html
Shockwave Director v12.1.6.156 http://get.adobe.com/shockwave/

Your System Details shows; Installed Plug-ins Adobe Shockwave for Director Netscape plug-in, version 12.1 Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148 Having more than one version of a program may cause issues. Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Flash Player '''v16.0.0.287<br>https://www.adobe.com/products/flashplayer/distribution3.html''' Shockwave Director '''v12.1.6.156 http://get.adobe.com/shockwave/'''