Chashes or stalls at close
Chashes or stalls at close
Alle Antworten (9)
hello tyty, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
14 days ago bp-646d2300-13e0-49d3-b942-a64d72141124 14 hours ago bp-2d5a1c02-e1dc-4d58-b214-8d2de2141208 3 days ago bp-348adfc6-724e-49ba-ab51-289f92141205
Geändert am
thanks for reporting back, does it make any difference when you disable firefox health report in the firefox ≡ menu under options > advanced > data choices?
I still Forcing it to close. Need help. 14 days ago bp-646d2300-13e0-49d3-b942-a64d72141124 14 hours ago bp-2d5a1c02-e1dc-4d58-b214-8d2de2141208 3 days ago bp-348adfc6-724e-49ba-ab51-289f92141205
any difference when you disable "telemetry" as well under options > advanced > data choices? (those changes also might take a restart of the browser before they have an effect)
Geändert am
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.
The crash reports flagged these programs;
lpxpcom.dll = LastPass
avcuf32.dll = BitDefender
It was disabled
Disabled add on made no differance.
It was disabled What was disabled?
Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.