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Why does firefox go crazy when I try to email from a website?

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When I want to contact, say, customer service of a company and I use their email "form" on their website Firefox goes insane and opens 100 plus tabs and blinks, going so fast that I can't possibly shut down all of the tabs because it's making more than I can keep up with. This happens EVERY time I try to email from any other place rather than my personal provider. It's just Firefox that does this, not IE. I have to shut everything down, which means that whatever I'm working on gets lost. I'm about ready to dump Firefox. Can you stop this for me? I'm using Windows 7, IE 9. Cache is clean and no virus found

When I want to contact, say, customer service of a company and I use their email "form" on their website Firefox goes insane and opens 100 plus tabs and blinks, going so fast that I can't possibly shut down all of the tabs because it's making more than I can keep up with. This happens EVERY time I try to email from any other place rather than my personal provider. It's just Firefox that does this, not IE. I have to shut everything down, which means that whatever I'm working on gets lost. I'm about ready to dump Firefox. Can you stop this for me? I'm using Windows 7, IE 9. Cache is clean and no virus found

Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Alawar NPAPI utils
  • GEPlugin
  • Google Update
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 15.0 r0
  • 5.1.30514.0

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0

Weitere Informationen

FredMcD
  • Top 10 Contributor
4269 Lösungen 59846 Antworten
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EVERY time I try to email from any other place rather than my personal provider

On your home ISP you have no problem. But when you use another ISP, things go crazy?

Is it just one ISP, or all of them? Can you provide a list?


Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!


Here is the secret to stop this from happening. Turn Off The Modem. This will stop any new windows from opening.

''EVERY time I try to email from any other place rather than my personal provider'' On your home ISP you have no problem. But when you use another ISP, things go crazy? Is it just one ISP, or all of them? Can you provide a list? ------------------ '''[https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/ Adblock Plus]''' {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable). -------------------- Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller] * [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page]) * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us! -------------- Here is the secret to stop this from happening. '''Turn Off The Modem.''' This will stop any new windows from opening.
cor-el
  • Top 10 Contributor
  • Moderator
17571 Lösungen 158915 Antworten
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Hilfreiche Antwort

You get tabs opening endlessly if you select the Firefox program to handle a file when you get an "Open with" dialog.

You can rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.

You get tabs opening endlessly if you select the Firefox program to handle a file when you get an "Open with" dialog. *https://support.mozilla.org/kb/Firefox+keeps+opening+many+tabs+or+windows You can rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions. *http://kb.mozillazine.org/mimeTypes.rdf *http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions
jscher2000
  • Top 10 Contributor
8789 Lösungen 71880 Antworten
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After clearing the mailto handler preference (either in the Options dialog or by renaming/deleting mimeTypes.rdf), you probably will want to connect it to your preferred email client -- either stand-alone software or webmail site. Your Firefox may need some assistance with that part, so please post back with the program/website specifics if it doesn't work for you right away.

This is the article on where you find this setting in the Options dialog: Change the program used to open email links.

After clearing the mailto handler preference (either in the Options dialog or by renaming/deleting mimeTypes.rdf), you probably will want to connect it to your preferred email client -- either stand-alone software or webmail site. Your Firefox may need some assistance with that part, so please post back with the program/website specifics if it doesn't work for you right away. This is the article on where you find this setting in the Options dialog: [[Change the program used to open email links]].