Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Best option-reset or reinstall Firefox?

  • 5 Antworten
  • 4 haben dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von cor-el

FoulRift
FoulRift
more options

Because of an unresolved issue with my ISP and their email program (won't keep me logged in) it has been suggested that I reinstall Firefox which I think is a bit drastic. My question is this- would I be better off using the reset feature of uninstall Firefox and do a clean install? I know that either way I will have to reinstall ad ons , plug ins and probably other stuff. So if it were you which option would you take? Thanks Bob

Because of an unresolved issue with my ISP and their email program (won't keep me logged in) it has been suggested that I reinstall Firefox which I think is a bit drastic. My question is this- would I be better off using the reset feature of uninstall Firefox and do a clean install? I know that either way I will have to reinstall ad ons , plug ins and probably other stuff. So if it were you which option would you take? Thanks Bob

Ausgewählte Lösung

ok, if the first article didn't help then please perform a reset: Refresh Firefox - reset add-ons and settings

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (5)

philipp
philipp
  • Moderator
more options

hello bob, a reset is the better option in this situation. but first i would try if you can resolve the situation by the steps described in this article: Websites say cookies are blocked - Unblock them

FoulRift
FoulRift Fragesteller
more options

Philipp-I followed all the directions(at least I think I did) and Netzero webmail will not keep me logged in.Each time I leave the message center and then go back to it I have to log in all over again. Question-when I went into options/privacy and brought down custom settings,I checked the entries for accept cookies from site but what about these entries-remember browsing and download history,remember search and form history,clear history when FF closes and keep cookies until-- Do I check these or not? To tell you the truth I never saw this problem when I was using Win.8 with FF 33.1.1 but for some odd reason Win.8 chose to upgrade to 8.1 without asking. That is when this issue really started. Any other suggestions? Bob

philipp
philipp
  • Moderator
more options

Ausgewählte Lösung

ok, if the first article didn't help then please perform a reset: Refresh Firefox - reset add-ons and settings

FoulRift
FoulRift Fragesteller
more options

Thanks a lot.Resetting FF seems to have cleared up problem. Lets hope it lasts. Bob

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Details like websites remembering you (log you in automatically) are stored in a cookie.

Let all cookies expire when Firefox is closed to make them session cookies.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: Keep until: "I close Firefox"

Create a cookie 'allow' exception for cookies that you would like to keep.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

In case you are using "Clear history when Firefox closes" or otherwise clear recent history:

  • do not clear the Cookies
  • do not clear the Site Preferences

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.