Hilfe durchsuchen

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dieses Thema wurde geschlossen und archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

How do I register for Mozilla Community support

  • 4 Antworten
  • 53 haben dieses Problem
  • 530 Aufrufe
  • Letzte Antwort von mikearthur

more options

I needed to register to post a question etc on the Mozilla Community forums. The fact that I have managed to post this question obviously means I have succeeded. Whilst trying to find how to register, it was not easy, I found similar questions from other users who presumably were having the same problem as I was. There appears to be no register button on the sign in page which there usually is when registering on most sites. This led to me going around in circles until I eventually followed the correct procedure. Could it be made a bit simpler. I have only recently downloaded Firefox so I am I am still finding my way around.

Alle Antworten (4)

more options

If you have any questions or problems, this is where to go. Go to the top of any Mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.

more options

Hi FredMcD, thanks for your prompt response. It seems in order to register a person needs to follow through the process of first looking for similar queries, posting a question , looking at possible solutions and if there isn't one the register option will be offered. I understand this process is probably in place to avoid unnecessary or spurious questions being posted, so no immediate register button. I am new to all this so still finding my way around.

more options

I echo the frustrations expressed by others, that there is no logical registration process, and no way to reply to a post if one is not registered. As far as I can tell, in order to reply to a post when you are not registered, you must create a dummy question then say there is no answer, and then you are invited to register!??

I don't like to criticize Thunderbird because I have used it for many years. It just seems to me this awkward route to register was a clever idea taken too far.

more options

Woeful - the fact that there's no 'register' option on the 'signin' page suggests it's deliberately been made difficult.