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Hilfeforum

Firefox crashes

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Okay. A few days ago, I suddenly began having issues with Firefox crashing every time I try to save any sort of file. It doesn't matter the type - image, file, etc.

I have tried everything I can find in the forums and troubleshooting sections.

I started Firefox in safe mode. Still crashed. I reset it. Still crashed. I rolled back to an earlier version. Still crashed. I deleted Firefox and did a clean install. Still crashed. I have checked for updates on all the plugins/add-ons/extensions. Still crashed. I updated my graphics drivers. Still crashed.

I can't even include a link to the most recent crash report because every time it crashes, I get a message that Firefox had a problem submitting the crash report. I'm out of ideas at this point. I have a lot of extensions installed and enabled, but even fresh from the new reinstall, before I added any of them back, the browser would crash whenever I tried to save anything.

Please help!

Okay. A few days ago, I suddenly began having issues with Firefox crashing every time I try to save any sort of file. It doesn't matter the type - image, file, etc. I have tried everything I can find in the forums and troubleshooting sections. I started Firefox in safe mode. Still crashed. I reset it. Still crashed. I rolled back to an earlier version. Still crashed. I deleted Firefox and did a clean install. Still crashed. I have checked for updates on all the plugins/add-ons/extensions. Still crashed. I updated my graphics drivers. Still crashed. I can't even include a link to the most recent crash report because every time it crashes, I get a message that Firefox had a problem submitting the crash report. I'm out of ideas at this point. I have a lot of extensions installed and enabled, but even fresh from the new reinstall, before I added any of them back, the browser would crash whenever I tried to save anything. Please help!

Ausgewählte Lösung

Well, I really appreciate all the efforts to help me. I tried multiple times and methods to track down the specific issue with no success. Finally, it occurred to me to try a system reset to a restore point from several days ago - before the issue began. I honestly didn't expect it to work, but it did. Firefox is stable for me once again, and I've had no issues saving files. I really wish I knew what caused the problem, since I'd like to make sure to avoid it happening again in the future, but at least it's working as it should now. I'll be a bit more conscientious about adding restore points before making ANY changes in the future, just in case.

Again, thank you both for your efforts.

Diese Antwort im Kontext lesen 0

Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Shockwave Flash 15.0 r0
  • Google Update
  • 5.1.30514.0
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NPWLPG
  • Coupons, Inc. Coupon Printer 5.0.2.0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • IE Tab 2 Plug-in for Mozilla/Firefox
  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • Nitro PDF plugin for Firefox and Chrome
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Pokki Download Helper
  • FireFox PDF Architect Previewer
  • Website Logon Plugin
  • Besttoolbars NPAPI utils
  • Logitech Harmony Remote Plugin
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Anwendung

  • Firefox 32.0.3
  • User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/32.0.3/WINNT/en-US/

Erweiterungen

  • 1-Click YouTube Video Downloader 2.3.6 (YoutubeDownloader@PeterOlayev.com)
  • Abduction! 3.5.0 ({b0e1b4a6-2c6f-4e99-94f2-8e625d7ae255})
  • Adblock Edge 2.1.5 ({fe272bd1-5f76-4ea4-8501-a05d35d823fc})
  • Adblock Plus 2.6.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.2 (adblockpopups@jessehakanen.net)
  • Add-ons Manager Context Menu 0.4.2 (amcontextmenu@loucypher)
  • AVG PrivacyFix 5.0.11 ({7CA9CF31-1C73-46CD-8377-85AB71EA771F})
  • Awesome screenshot: Capture and Annotate 2.4.4 (jid0-GXjLLfbCoAx0LcltEdFrEkQdQPI@jetpack)
  • betterFox - Make your browsing experience 15% faster. 3.2 (multirevenue@googlemail.com)
  • Bookmark Favicon Changer 2.22 (bookmarkfaviconchanger@sonthakit)
  • Capture & Print 0.1.9.2 ({146f1820-2b0d-49ef-acbf-d85a6986e10c})
  • Chrome View 0.2.2 (chromeview@systemantics.net)
  • Classic Style for Favicons 1.3.3 (classic_style_for_favicons@iceberg.it)
  • Clipple 0.1.1 (clipple@mooz.github.com)
  • ColorfulTabs 24.9 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • colorPicker 2.1 (colorPicker@colorPicker)
  • ColorZilla 2.8 ({6AC85730-7D0F-4de0-B3FA-21142DD85326})
  • Custom Buttons 0.0.5.8 (custombuttons@xsms.org)
  • DoNotTrackMe: Online Privacy Protection 3.2.1127 (donottrackplus@abine.com)
  • Download Status Bar 11.9.0 ({6c28e999-e900-4635-a39d-b1ec90ba0c0f})
  • DownloadHelper 4.9.24 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • DownThemAll! 2.0.17 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • Easy YouTube Video Downloader 7.0 ({c0c9a2c7-2e5c-4447-bc53-97718bc91e1b})
  • Easy Youtube Video Downloader Express 7.34 ({b9acf540-acba-11e1-8ccb-001fd0e08bd4})
  • Element Hiding Helper for Adblock Plus 1.3 (elemhidehelper@adblockplus.org)
  • F.B. Purity - Cleans Up Facebook 9.9.1 (fbp@fbpurity.com)
  • Facebook Share Button 2.6 ({d4e0dc9c-c356-438e-afbe-dca439f4399d})
  • FaceTweak 1.0.4 ({1519200d-6633-40c9-a9a1-d60d8d1d0479})
  • FastestFox 5.2.1 (smarterwiki@wikiatic.com)
  • Favicon Restorer 1.4 (faviconrestorer@masserog.it)
  • FavIconReloader 0.8 (FavIconReloader@mozilla.org)
  • FEBE 8.0.5 ({4BBDD651-70CF-4821-84F8-2B918CF89CA3})
  • feedly 16.0.528 (feedly@devhd)
  • Flash Video Downloader - YouTube Full HD Download 6.1.2 (artur.dubovoy@gmail.com)
  • Flashblock 1.5.17 ({3d7eb24f-2740-49df-8937-200b1cc08f8a})
  • Google Translator for Firefox 2.1.0.3 (translator@zoli.bod)
  • Greasemonkey 2.2 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • IE Tab 2 (FF 3.6+) 5.12.12.1 ({1BC9BA34-1EED-42ca-A505-6D2F1A935BBB})
  • Image and Flash Blocker 0.7 (imgflashblocker@shimon.chohen)
  • Image Picker 1.9.2 (ImagePicker@topolog.org)
  • Image Search Options 2.0.2 ({4a313247-8330-4a81-948e-b79936516f78})
  • Image Zoom 0.6.3 ({1A2D0EC4-75F5-4c91-89C4-3656F6E44B68})
  • ImTranslator 8.3 ({9AA46F4F-4DC7-4c06-97AF-5035170634FE})
  • LastPass 3.1.1 (support@lastpass.com)
  • Lazarus: Form Recovery 2.3 (lazarus@interclue.com)
  • LibraryThing Select 0.9.3 ({4CCF17F0-4181-4ff1-B927-6B011DC61B0F})
  • Location Bar Enhancer 5.1 (UIEnhancer@girishsharma)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF})
  • Menu Editor 1.2.7 ({EDA7B1D7-F793-4e03-B074-E6F303317FB0})
  • Nimbus Screen Capture - editable screenshots. 4.2.7 (nimbusscreencaptureff@everhelper.me)
  • Nimbus Web Clipper 4.0.2 (nimbusnote@everhelper.me)
  • Norton Toolbar 2014.7.8.23 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62})
  • Open Image In New Tab (update) 1.1.2 (daigonet@gmail.com)
  • Open In Chrome 1.5.3 (openinchrome@griffeltavla.wordpress.com)
  • PDF Architect Converter For Firefox 1.0 (FFPDFArchitectConverter@pdfarchitect.com)
  • Personas Plus 1.7.3 (personas@christopher.beard)
  • Pin It Button 1.35 (jid1-YcMV6ngYmQRA2w@jetpack)
  • Pocket 3.0.5 (isreaditlater@ideashower.com)
  • Power Twitter 2.02 ({b2509cd4-17cd-45ed-8146-a82af038f493})
  • Print 0.3.4 ({f199da35-0a9a-4ce9-8f59-c68524deba93})
  • Print / Print Preview (Update) 0.7.7 (printprintpreview-andrewsfirefoxextensions@gmail.com)
  • Rainbow 1.6 (rainbow@colors.org)
  • Reload Plus 4.4.0 (reloadplus@blackwind)
  • Restart My Fox 1.0.6 (Restart-My-Fox@8pecxstudios.com)
  • Restartless Restart 9 (restartless.restart@erikvold.com)
  • RightToClick 2.9.5 ({cd617375-6743-4ee8-bac4-fbf10f35729e})
  • Roomy Bookmarks Toolbar 1.4.7 (ALone-live@ya.ru)
  • Save Images 1.0.7 (LDSI_plashcor@gmail.com)
  • Search Enhancement Tool 1.3.12 (searchEnhancementTool@SearchEnhancementTool)
  • Shareaholic 3.0.1 (firefox-extension@shareaholic.com)
  • Shorten URL (bit.ly) 0.94 ({a1109c2a-1187-4027-901d-13097b755625})
  • SmartVideo For YouTube 0.979 (mytube@ashishmishra.in)
  • Social Fixer 7.601 (betterfacebook@mattkruse.com)
  • Social Fixer 7.801 (socialfixer@mattkruse.com)
  • StopTube 0.2.1 (stoptube@kashiif.com)
  • Stylish 1.4.3 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • Tab Badge 1.15 (badge@darktrojan.net)
  • Tab Mix Plus 0.4.1.5.2 ({dc572301-7619-498c-a57d-39143191b318})
  • Tab Scope 1.5 (tabscope@xuldev.org)
  • The Addon Bar (restored) 3.2 (the-addon-bar@GeekInTraining-GiT)
  • Thumbnail Zoom Plus 3.1 (thumbnailZoom@dadler.github.com)
  • TinEye Reverse Image Search 1.1 (tineye@ideeinc.com)
  • TinyURL Generator 2.6.1 (tinyurl.addon@fast-chat.co.uk)
  • Translate This! 3.0.3 (jid0-k75TfRGfOXPHfEZmJ9cKu5eCgLc@jetpack)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Tweet Context 0.2.1 (TweetContext@loucypher)
  • twitter-expand 0.4.1 (jid1-V3F5mUFyi3SkuA@jetpack)
  • Video Resumer 1.1.3 (videoresumer@jetpack)
  • WME Toolbox 1.4.5.1 (3eb14a4a-b215-8600-27b6-ee1ae8fda211@jetpack)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • X-notifier 3.4.8 ({37fa1426-b82d-11db-8314-0800200c9a66})
  • Xmarks 4.3.5 (foxmarks@kei.com)
  • Youtube AutoPlay Stopper 1.0.7 (youtubeautoplaystopper@grizzlyape.com)
  • YouTube Enhancer Plus 3.3.2 (firefoxaddon@youtubeenhancer.com)
  • YouTube™ Anywhere Player 2.9.1 ({c9d31470-81c6-4e3e-9a37-46eb9237ed3a})
  • AddMoreTextToClipboard 2.2.0 (addmoretexttoclipboard@kppk05.sakura.ne.jp) (inaktiv)
  • Ant Video Downloader 2.4.7.26 (anttoolbar@ant.com) (inaktiv)
  • Append To Clipboard 0.1.1 (jid0-o20OcJEteABtgjFUKPfXyQhRIQg@jetpack) (inaktiv)
  • Color That Site! 0.15 (ColourThatSite@einspeiser.de) (inaktiv)
  • Color Transform 4.9 (colortransform@pjs.nl) (inaktiv)
  • CuteButtons - Crystal SVG 0.3.7 (CuteButtonsCrystalSVG@ChoGGi) (inaktiv)
  • Default Tab 2.4 (addon@defaulttab.com) (inaktiv)
  • FDislike 3.3 (fbdislike@doweb.fr) (inaktiv)
  • IdentFavIcon 0.3.4.7 (identfavicon@david.hanak.hu) (inaktiv)
  • IE Tab + 2.04.20110724 (coralietab@mozdev.org) (inaktiv)
  • NoScript 2.6.9 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (inaktiv)
  • PasswordBox 1.36.0.3741 (firefox@passwordbox.com) (inaktiv)
  • Prevent Tab Overflow 7.1 (noverflow@sdrocking.com) (inaktiv)
  • Share on Twitter 0.45 (jid1-SmvuJ9Cq3Cx13w@jetpack) (inaktiv)

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2: NVIDIA GeForce GT 635M
  • adapterDeviceID: 0x0166
  • adapterDeviceID2: 0x0de3
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 2048
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 5-16-2014
  • driverDate2: 10-23-2013
  • driverVersion: 10.18.10.3621
  • driverVersion2: 9.18.13.3165
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Veränderte Einstellungen

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.search.openintab: True
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
  • browser.startup.homepage: https://my.yahoo.com/
  • browser.startup.homepage_override.buildID: 20140923175406
  • browser.startup.homepage_override.mstone: 32.0.3
  • browser.tabs.closeWindowWithLastTab: False
  • browser.tabs.drawInTitlebar: False
  • browser.tabs.warnOnClose: False
  • dom.ipc.plugins.enabled.npietab2.dll: True
  • dom.max_chrome_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 32.0.3
  • font.internaluseonly.changed: True
  • gfx.direct2d.disabled: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://nortonsafe.search.ask.com/web?o=APN10506&gct=kwd&qsrc=2869&l=dis&prt=360&chn=retail&geo=US&ver=21&q=
  • layers.acceleration.disabled: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1413208584
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 2
  • plugin.state.npsitesafety: 0
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.history: False
  • privacy.cpd.extensions-tabmix: False
  • privacy.cpd.formdata: False
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.promptOnSanitize: False
  • privacy.sanitize.timeSpan: 0
  • security.csp.enable: False
  • security.OCSP.enabled: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1412350002

Verschiedenes

  • User JS: Ja
  • Barrierefreiheit: Nein
ideato 893 Lösungen 6250 Antworten
Veröffentlicht

Hello winsomebulldog,

boot the computer in Windows Safe mode with network support (press F8 on the boot screen) and then see if that helps.

hey, definitely you have a lot of extensions !!! 110 extensions !!!!

EDIT : sorry wrong link above for your win 8, the correct is the next Windows Safe mode with network support for win 8 : select in the Startup Settings screen > Enable Safe Mode with Networking

thank you

Hello winsomebulldog, boot the computer in [http://windows.microsoft.com/en-hk/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows Safe mode with network support] (press F8 on the boot screen) and then see if that helps. hey, definitely you have a lot of extensions !!! 110 extensions !!!! '''EDIT''' : sorry wrong link above for your win 8, the correct is the next [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows Safe mode with network support for win 8] : select in the Startup Settings screen > Enable Safe Mode with Networking thank you

Geändert am von ideato

FredMcD
  • Top 10 Contributor
4245 Lösungen 59390 Antworten
Veröffentlicht

In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

In the address bar, type '''about:crashes. Note:''' If any reports do not have '''BP''' in front of the numbers, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ----------------------- Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.'''

Fragesteller

FredMcD,

Here you go.

bp-cfb28c21-4fae-4c75-9076-c2ccc2141014 bp-43ab2f0e-72e5-4721-b053-42f792141014 bp-a4b837de-3ae5-48bf-b779-f9ed02141014 bp-4d91f569-7aaa-45e9-87cc-5f0bc2141014 bp-833c7ea1-a5db-43f9-9c32-dbbb12141014 bp-bdaebb50-23ae-453a-b2be-b7bb12141014 bp-835da4bd-85c4-41f3-a777-bccd62141014 bp-5e90c8e9-672c-486c-accf-ccdfc2141014 bp-8563f40e-4b04-4f37-9988-474242141014 bp-d95ffbfb-fc7e-4fe7-b33c-2a8f02141014

FredMcD, Here you go. bp-cfb28c21-4fae-4c75-9076-c2ccc2141014 bp-43ab2f0e-72e5-4721-b053-42f792141014 bp-a4b837de-3ae5-48bf-b779-f9ed02141014 bp-4d91f569-7aaa-45e9-87cc-5f0bc2141014 bp-833c7ea1-a5db-43f9-9c32-dbbb12141014 bp-bdaebb50-23ae-453a-b2be-b7bb12141014 bp-835da4bd-85c4-41f3-a777-bccd62141014 bp-5e90c8e9-672c-486c-accf-ccdfc2141014 bp-8563f40e-4b04-4f37-9988-474242141014 bp-d95ffbfb-fc7e-4fe7-b33c-2a8f02141014

Geändert am von winsomebulldog

FredMcD
  • Top 10 Contributor
4245 Lösungen 59390 Antworten
Veröffentlicht

Signature shell32.dll shell32.dll is a library which contains Windows Shell API functions, which are used when opening web pages and files.

http://www.bing.com/search?q=shell32.dll

Important: Some malware disguises itself as SHELL32.dll, particularly when not located in the C:\Windows\System32 folder. Therefore, you should check the SHELL32.dll process on your PC to see if it is a threat

One of the reports shows;

Process Type plugin Shockwave Flash Version:15.0.0.152

but also points to shell32.dll Don't worry about this for now.

'''Signature shell32.dll''' shell32.dll is a library which contains Windows Shell API functions, which are used when opening web pages and files. '''http://www.bing.com/search?q=shell32.dll''' Important: Some malware disguises itself as SHELL32.dll, particularly when not located in the C:\Windows\System32 folder. Therefore, you should check the SHELL32.dll process on your PC to see if it is a threat One of the reports shows; Process Type plugin Shockwave Flash Version:15.0.0.152 but also points to shell32.dll Don't worry about this for now.
FredMcD
  • Top 10 Contributor
4245 Lösungen 59390 Antworten
Veröffentlicht

lpxpcom.dll is also flagged, but there is no information on this.

Information found https://www.google.com/search?q=lpxpcom.dll&ie=utf-8&oe=utf-8&aq=t&rls={moz:distributionID}:{moz:locale}:{moz:official}

It may be part of Last Pass.

'''lpxpcom.dll ''' is also flagged, but there is no information on this. Information found '''https://www.google.com/search?q=lpxpcom.dll&ie=utf-8&oe=utf-8&aq=t&rls={moz:distributionID}:{moz:locale}:{moz:official}''' It may be part of '''Last Pass.'''

Geändert am von FredMcD

Ausgewählte Lösung

Well, I really appreciate all the efforts to help me. I tried multiple times and methods to track down the specific issue with no success. Finally, it occurred to me to try a system reset to a restore point from several days ago - before the issue began. I honestly didn't expect it to work, but it did. Firefox is stable for me once again, and I've had no issues saving files. I really wish I knew what caused the problem, since I'd like to make sure to avoid it happening again in the future, but at least it's working as it should now. I'll be a bit more conscientious about adding restore points before making ANY changes in the future, just in case.

Again, thank you both for your efforts.

Well, I really appreciate all the efforts to help me. I tried multiple times and methods to track down the specific issue with no success. Finally, it occurred to me to try a system reset to a restore point from several days ago - before the issue began. I honestly didn't expect it to work, but it did. Firefox is stable for me once again, and I've had no issues saving files. I really wish I knew what caused the problem, since I'd like to make sure to avoid it happening again in the future, but at least it's working as it should now. I'll be a bit more conscientious about adding restore points before making ANY changes in the future, just in case. Again, thank you both for your efforts.
FredMcD
  • Top 10 Contributor
4245 Lösungen 59390 Antworten
Veröffentlicht

The system reset would remove anything added after the bookmark, Yes? Something you added after may be the cause of your problem. Now and then, check the programs listed in the computer. Sort them by date to make it easier. If you see something you don't know, use a web search.


It’s very sad, but many of the software down-loaders / installers will trick you into installing not only their program, but other programs as well. You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print. You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does. From now on, everyone needs to Use The Manual Option to put a stop to this.

The '''system reset''' would remove anything added after the bookmark, Yes? Something you added after may be the cause of your problem. Now and then, check the programs listed in the computer. Sort them by date to make it easier. If you see something you don't know, use a web search. -------------- It’s very sad, but many of the software down-loaders / installers will trick you into installing not only their program, '''but other programs as well'''. You have heard of the '''fine print in shady contracts''', right? Well, some installers you need to look at the '''itsy bitsy teeny weeny fine print'''. You are thinking you are giving the installer permission to install the program you want by using the '''recommended''' option. But if you use the '''Manual Option Instead''', you discover all kinds of stuff that '''you do not even know what it is or what it does'''. From now on, everyone needs to '''Use The Manual Option''' to put a stop to this.