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Windows 8.1 ..Firefox download setup file locks up on "Installing" window

  • 4 Antworten
  • 7 haben dieses Problem
  • 5312 Aufrufe
  • Letzte Antwort von JGPIP

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When the Firefox downloaded setup file is run (Firefox Setup Stub 31.0.exe) , 1st thing appearing is a window saying "Firefox Setup...Your about to enjoy..." It has a green moving downloading bar that continues to run forever without any result. I let it run for an hour without any change to the window. On the bottom of the window it says "One moment, Firefox will launch as soon as the install is complete" To the right of that, it has a CANCEL button. WHAT IS WRONG...HOW CAN I GET THIS TO INSTALL?

Ausgewählte Lösung

https://download.mozilla.org/?product=firefox-31.0-SSL&os=win&lang=en-US There is the direct link, does that work for you? Also make sure you check the date and time on your computer.

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Alle Antworten (4)

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hello, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

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Thanks for the suggestion, however when I click on the one for "U.S.=English" the new window after a few seconds says "This page can't be displayed". Tried it several times, made sure the Advanced Security settings ok, still no change

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Ausgewählte Lösung

https://download.mozilla.org/?product=firefox-31.0-SSL&os=win&lang=en-US There is the direct link, does that work for you? Also make sure you check the date and time on your computer.

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Thank you very much, Tyler...IT WORKED!!!!! I now have Firefox again. I have to say though, right before I tried your suggestion, I did an UPDATE/RESTART. It took a long time for it to complete, so it must have loaded more Windows updates and maybe that was the problem.. but maybe not, too. Anyway....THANK YOU!!!!!