Alle produkter Community Forum

I look after about 20 PCs. All Windows 10. All were running Firefox ESR ranging from 115 - 128. As I get time I update each to the latest 128.x. Using group policies I've disabled all update settings.

However, on two of the PCs, they have updated to v139.0.1. Both of the users swear they did not manually do any update. I can't figure out how they got downgraded to the retail channel.

So my question is, since 128 < 139 how can I get them back on to the ESR channel, without loosing history, bookmarks, passwords and saved logins? I gather FF's installer will detect 128 as an older version and throw an error?

ESR -> Retail to me is a downgrade. So is it possible then to upgrade back to 128.11.x?

Each PC is refreshed annually and the only backup of the profile folder I have is from the last refresh, which in most cases in 8-9 months old.

Is there any way to find out why the downgrade happened when group policy forbids it, and the user did not manually download and install the latest version?

When these downgrades happen they break things. For example, when one PC was downgraded to retail his outlook.com email no longer works. If he uses his laptop which is on 128.11.0 it works fine.

I am having to download Foxfire Developer Edition for a course that I am taking, but I am unable to figure out to go this. There is not enough information on the internet to get this done. I have watched videos on YouTube, but they are not helpful. I am new to this and would like some guidance in the matter. Video link for the referenced video: https://www.youtube.com/watch?v=n8YvpOPYmAo

Dear Team, I was asked to start an upload in Firefox. I tried that. I get the message 'Couldn't load XPCOM' What do I have to do to restart Firefox? It's urgently needed for account verification! Could this possibly be due to a lack of capacity? I currently have 371 MB of 111 KB available. I ask you to help me quickly - thank you very much.

Regards, Karin Gähler Phone +49 [phone number removed]

I require a copy of Firefox focus for my 87 year old mothers recent purchase of a bergstom android smart phone. My Mum knows absolutely Zero about the internet!! While I am happy for her to be able to browse the web, I am worried about here online safety and an email address increases her chances of signing into a site and imputing sensitive data. Hopefully, over time, if she learns the basic and the risks involved she can further explore the wonders of the internet? I am happy to send a telephone no, to which a direct link for the download could be sent.

Thank you

Steven Taylor

Clearly your crappy browser system won't stop crashing my tabs with its stupid updates randomly out of no where while I'm in the middle of working on something. I can't even report bugs in games anymore because I go to pastebin to post a crash log, and firefox decides to say 'RESTART FIREFOX TO CONTINUE USING' for no reason. I am very angry, this happens so often its ridiculous. I have updates set to "check and choose" and yet your browser keeps crashing all tabs all windows telling me to restart to continue using, and only today did I realize it said it was related to an update. This is unacceptable behavior. This browser is becoming unbearable. Crashing/updating in the middle of my work is very bad, and this is getting old. Obviously this time it was an unwarranted update, who knows if my browser has even been crashing at all. Just keeps getting disabled for your forced updates. I need them disabled, NOW. I choose when to update. NOT YOU.

I downloaded the most recent Firefox update (version 139.0.4) and since then, Firefox has been prompting me to restart to continue using Firefox every day. When I give the go ahead to restart, I get a pop up that says I need to either exit the Firefox client completely, or create a new profile to continue using it because Firefox detects an older version (this is even after updating it manually).

It's made about 5 profiles since the 10th, and they're all still in tact. I clicked my very first one and it very much still works (and even gives me a popup when I open it in a new window that says Firefox is using the latest version). It's been really disruptive to my work flow as it has happened several times in the last two days. I keep checking my settings and it says that I'm updated to the latest version of Firefox, but it continues to kick me out.

Telstra are changing me to fibre to my home (currently copper to home). In the process they have removed Thunderbird and introduced Telstra web mail which I do not want. But, I do not know have to re-install Thunderbird on my desktop. I need some help as my knowledge is more in keeping with 1940's to 1970's technology. Hope you can help Bob

I have tried many times to download and install firefox but when I try to install it, and sait for what seems to be theinstallation process to finish, I keep getting a page that says invalid URL.

How can I insall the prowser?

Actually, I used to have it on my computer but somehow I cannot find it. [email removed]@aol.com

Hello:

When I signed into my computer this morning, a pop-up asked me if I wanted Firefox to update. I let it do that, and then a pop-up came up letting choose among some photos and art for a desktop background. It even let me upload a photo of mine. I chose one of yours, now I can't change to any other photo I have on my computer. Please help.

Thank you,

Cynthia M.

You have invited me to download a new version of Firefox.

So What do I do with my existing Firefox?

If I don't like it, can I go back?

Please let me know.

John Parrott

I need to speak with someone. Firefox was updated on May 23. I have been away and can not use new version. I can not get access to aol account. I want my old Firefox back