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Hi,

I have been struggling for months and months with Firefox on macOS. I have been the only user in our company struggling.

Our IT has been constantly attacking me for using Apple macOS Betas and iOS Betas. And many people in the company have assumed the problems are related to macOS DNS issues.

To try to solve the problems, we removed my Fortigate hardware vpn. We set me up with a new wifi router.

I am on macOS 27 Developer Beta 5.

Brave can access process.tomsawyer.com and build.tomsawyer.com. Chrome can access process.tomsawyer.com and build.tomsawyer.com. Safari could not access process.tomsawyer.com and build.tomsawyer.com. Firefox could not access process.tomsawyer.com and build.tomsawyer.com.

I have been struggling for a long time. Today Safari was unable to access process.tomsawyer.com and build.tomsawyer.com, both of which are internal Tom Sawyer Software web sites. I finally realized that I had iCloud > Private Relay turned on and I decided to try turning it off.

Good news Safari could now access process.tomsawyer.com and build.tomsawyer.com.

I went about my business trying to debug other problems because Firefox on Windows 11 also could not access process.tomsawyer.com and build.tomsawyer.com. I have a brand new Windows 11 setup on another laptop. Turning off DNS over HTTP in Firefox on Windows 11 solved the problem so now the Edge, Chrome, Brave, and Firefox browsers could all access our internal Tom Sawyer websites, good news!

Then at the last minute, because I became curious, I did a test and I turned off iCloud > Private Relay and Firefox suddenly could access process.tomsawyer.com and build.tomsawyer.com on macOS.

I then turned on iCloud > Private Relay and Firefox suddenly could not access process.tomsawyer.com and build.tomsawyer.com on macOS.

I quit and restarted Firefox in between each change of settings for iCloud > Private Relay.

I did this Private Relay on and off a couple of more times, yes turning it on breaks Firefox on macOS when accessing internal company websites.

This reminds me of the old days where Windows and Internet Explorer were intertwined. Apple is doing something similar to what Microsoft used to do in the bad old days with Internet Explorer.

I've been literally struggling for months and months, and now I use Brave happily. I'll hope my Firefox problems are now solved but the Firefox team should work with Apple and address this iCloud > Private Relay problem together.

Good luck!

Thanks, Brendan Madden CEO Tom Sawyer Software

I on the UnionPlus website trying to get into Shein website to do shopping. I keep getting no can do. Sorry for the inconvenience. What do I do so I can buy some clothes on sale

Continually, how to stop bonusnun.com from appearing in firefox. I have malware anti malware. Cannot stop this bonusnun

Hi, I'm using Firefox on Desktop and Mobile. For last couple of months, I've been experiencing a problem of Shopify stores loading. When we open any Shopity website (stores specifically), it never loads. Sometimes it shows blank page and sometimes nothing.

At the same time, those sites are working fine in other browsers e.g. Chrome, Safari.

However, when I switch to other wifi network (jazz.com.pk), then it works on Firefox too. I tried different methods to fix it, but no success. Before the websites were sometime opening, but for lost few days, 0 response.

Not sure, where is this issue, I contacted my network support (nayatel.com), they also unable to figure it out.

I tried everything on my end, but no success. Need your help.

Hi, My Mum who is tech illiterate has recent encountered a problem while browsing-

She is unable https://direct.asda.com/george/clothing/10,default,sc.html

and only this site, she can do so in private mode and on other browsers, I have tried disabling her 2 extentions, I have cleared her cookies, cache and browsing history for Asda Direct but it still comes up blank. She does not use a VPN, she is in the UK.

The only thing I could suspect is if Firefox's VPN is somehow activating just for that one site but I can't see it being on, I only say this because I have to turn off my VPN on my own device to access this site.

Any help?

Hello, I am trying to create and use my account, but I keep getting the message "Using Proxy/VPN is forbidden." I am not using any VPN or proxy. I have already checked my computer and internet connection, but the issue still remains. Please review my account and help me resolve this problem. Thank yoیہ

My firefox screen on my iphone 15 is frozen by a message from "systemsecurity-pro" that my iphone has been hacked. I think this is a scam and don't want to tap the "OK" button. What should I do?

I have been using mail.com for over 20 years with no problems. This past week I started getting the attached error screen whenever I click on a link embedded in my email (for example, a link in an email from the Washington Post to the text of a full article on the Post's website). I've tried adding this site to my exceptions list, but this screen still keeps popping up. When I click on the "ignore the risk" link I get another error screen -- "Error 400 -- bad request." How can I fix this?

it is obvious your system has changed: I have windows 11....the help I see is for windows 10

where are the current updates?

Contributor note: See also /questions/1593092.

What can I do to see these blocked items? This happens to everything I click on. Pictures or articles on clothing, political issues, absolutely every thing that has an option to check to see more. This is rather recently happening. I'm wondering if Yahoo has done something since their "New" but not better version of email.

blocking pages https://www.ui-deref.com/r/?to=https://data.notification-htp.dish.com/ee/v1/click%3Fparams%3Dv1.10COjSKNA5PrObazTisehHaAu92BIO9JYdMGyGMpqr4WinxM1dh598psfuBG2Wz_fojlM5iQAf-FP0Yp880Ggw3gKu5pzo7jx1Ppx5OO1gwVBBlGYnT9S59VME_SDZ4tOwNJLJfL_gkeymBeqv6rS2DGd2cIo99fV_u6h4lDyrz0Q9mGuznkCNdyWj4qmM1P_6d6h4x64pvyOqe0xdgKZ7GjBSN_7DQX93YU52up00cKGoGAqn1waXAs2i2BHrkDY7EBo0thuq9vVSSsoX9hCDLXXj-eloVqMfSEN1Z-WS44m7UglPbfk3MNhdAWomTGoa6Rfs0DfnCIh_yZ3Sl6JJXpozo4O_o%26pid%3Dv1.sBhGBFuph3l-jqvOcGhIFPgusFRIbkBGNwIoYDMnY3oBzt0CKL1I9dinuyDWSCWANt0cTTruwBgOcAUh29cgLEizf5Jf%26tuid%3D6a565e3493a2c601fb9af049%26configId%3D8bdd7ab2-db13-479e-981f-ae95ef3a097e&tt1=gkXntVe5gsurV2prJkSNY57hq7GBiBnCWyIYHRXeOSj2ymRqdjtlag9giqYJriRe1azJHHJKR9Q9spkamVkkAE22WHUzhjffZPft1uqF8zS