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Why is Firefox always crashing on Windows-XI, especially from third-party servers and whenever scrolling? This has been happening for the last nine months (ver.146>Beta), at least. Does my SSD need replaced and/or my Win-XI reinstalled? Either way, this is happening on every Firefox browser that I have, including Windows-XPIII> and Android-16>. This is where my team always swore that Java6>, .Net3>, Python3>, and even Swift3> love to crash all user-interfaces/shells, and make users lose all random access memory. Is there any suggestion to fix this bug of Firefox, or must I replace the SSD?

My machine Intel i3 6100, 16g of ddr4, windows 10. 250 gb ssd +1 tb mech hard drive

Over the last week or so, I call up Thunderbird then when I click on anything, it just comes back "Not responding" Any ideas?

Thanks in advance Tony Sneath

Mail.com support recommended that I install Thunderbird to clean out my inbox. Things went perfectly and I managed to delete 20,000. Then the app just STOPPED. It wouldn't delete any more. I emptied my email's trash, restarted my phone twice, and cleared the cache several times. The app is just inoperable.

Please help! I have 265,000 more emails to delete.

I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which I can't start a new Firefox window. The crash report says the report was submitted successfully but when I look in about:crashes the reports shows they need to be submitted.

I ran in troubleshoot mode and disabled all plugins and did not see any extensions listed. I restarted and it still crashes. Firefox seems to run fine. But the crashes when it closes are annoying and disruptive.

here are the first few lines of a recent crash report: Firefox 147.0.1 Crash Report [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

   Search Mozilla Support for this signature How to read this crash report 

You are seeing public data only. See protected data access documentation for more information. Crash ID: c921c76e-8902-414d-aad6-1d4d50260611 Signature: [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

Mozilla Thunderbird stopped responding, tried to shut down, restart, uninstall and install - nothing helps Still opens the window, but no messages white backgoround and (Not Responding)

Since the 152.0 update I've experienced near nonstop browser crashing, it crashed twice as I was trying to type up and submit this message,

Is this a known issue or solely on my end? running 64 bit, windows 10

I posted this earlier and the bot named David is trying to take over with ideas that don’t work. How do we stop it? I also posted from my own email and it tried to stop me.

Hello, I have been experiencing tab crashes while watching MSNOW at 4pm eastern. These have also occurred in troubleshooting mode. I have submitted the error codes and pasted the most recent five here. I also received an error code which to the best of memory stated to possibly reinstall firefox. Any assistance would be appreciated. Regards Bruce Caress

I use Linux Mint and I have been experiencing numerous system crashes involving Firefox which requires a cold boot. What is the problem? How can I debug this? Are you getting crash reports?’

This happens several times a week. It has happened continuously tonight since installing the latest update via the Software Manager.

The program causes a total freeze of the OS. All other running programs and all input sources. I have no choice but to shut down via the power button on the tower.

Mint generates crash reports but I have no way to determine if they are being sent to Mozilla.

Firefox for Linux does not provide a troubleshooting system like it does on Windows. Neither does Mint.

I studied Computer Science in the 80s when Firefox was known as Navigator. I learned C and the Unix OS, but since then I became a psychologist, and don't remember too much of the Com Sci stuff I learned and I don't think Mint allows user modifications anyway.

What can be done to fix this? I don't have the Benjamins to buy a new Windows to replace the Linux, nor do I want to.

Hello, Whenever I open Firefox, it crashes repeatedly. This has been going on for at least a couple of weeks, whether it's right when I open it or hours later when I'm in the middle of something. I've disabled extensions, ran it in troubleshoot, and done the steps advised to no avail. Any help would be greatly appreciated as this has rendered Firefox unusable. Attached is a screenshot of the digits of the crash reports, as well as the link for the one from today.

Error: bp-57bcdd30-438c-4af8-9e75-b5c9b0260822 OS: Linux Mint 22.3 Device: IdeaPad 3 15ARE05, CPU: AMD Ryzen 3 4300U, GPU: AMD ATI Radeon RX Vega 6, RAM: 8Gb

I used firefox troubleshoot mode to see if the problem is caused by an extension etc. But my tabs were still crashing, this time, firefox as a whole crashed. Sometimes a tab crashes, and sometimes firefox crashes. I tried to troubleshoot with an llm, it said that i don´t have enough RAM, i have 8Gb, but its shared between RAM and VRAM. I was on fedora before, the problem occurred there so i switched to mint with the thought that mint is more lightweight so it should have more RAM available for tabs. But that wasn´t the case. Sometimes i only have 1 tab open, nothing else on firefox and on my laptop open at that time, but the tab still crashes.

I hope i´ve provided enough information, if not, let me know what your missing to fix and i hope i can provide it :)

This is Ellen. I tried restarting Robert's ( my late husband) computer after it crashed and I got the message about Thunderbird's inbox folder not being able to be opened because it is in use by some other operation. It is an old Mac Mini running 10.13 and it says TB is 115.18.0. I don't update it because I don't think his OS can handle anything newer. I just looked and my Mini with an M1 chip (4 y/o?) is running 140. something.

How do I get it to quit whatever it is hung up on? His email is coming in ok on my iPhone.

Robert was a sculptor who made large kinetic works and a lot of his work is still on this computer.

Please help me get out of this mess. I think it has happened before.

Ellen

Hi, I have been a Thunderbird user for many years and have over 16,000 emails in my account.

Today when I launched TB it comes up with blank screen with No Response on the top left. See screen shot image upload.

I have tried launching with Thunderbird -P and it only shows default account named default.

- other places show 3 accounts with one having -release

--Users\myuserID\local\Thunderbird\profiles:

   9qflpwnsdefault
   8593y64.default-release
   fsomy6as.default

--Users\myuserID\AppData\Roaming\profiles\ shows the 3 listed above.

I have tried launching Windows 11 in Safe Mode, same issue. I have tried the Troubleshoot Tool with same result.

Any ideas on how I can get TB to load correctly and show me my emails?

Please let me know if you need additional information.

thank you, George

Firefox keeps suddenly crashing, I have reset Firefox, deleted it and reinstalled it, I have used DISM and SFC to repair any issues and I have set up a new profile within Firefox with no extensions, but still I have the same issue, either tabs suddenly crash or the whole Firefox does.

Hi There,

I'm a Professional Web Designer, and I need to make a lot of meeting through Google Meet. I was using Chrome previously. When I try to use my Web Cam, Firefox completely crush my web cam. Means, no other apps can't use the web cam including Meet until I pull the flag out of my PC's USB port.

The only fix is to disable hardware acceleration. But I need that as well. So chating Gemini, I figured out that changing this rule media.windows-media-foundation.allow-d3d11-dxva to false on about:config fixes the issue with having Hardware Acceleration enabled.

It turns out that, according to some reddit uses, Firefox uses API from medieval age for handling DirectX3d.

I love Firefox, and I want it to grow nowadays more than ever by looking at the browser market and what they are doing with Ad Blockers. Please take a look at Firefox's performance for the good.

My System: OS: Windows 11 Pro CPU: Intel Core Ultra 7 270k Plus GPU: NVIDIA 5070 TI 16GB No shortage of SSD and Ram. Plenty of them available.

Can Firefox work on that issue, so I don't have to go to workaround like this? I love Firefox and I want it to compete with chromium for good. But having issues like this left us no option but to choose alternative.

Thank you!

I've been using Mozilla Firefox browser for the better part of the last two decades, having always found it to be the most functional and useful over all competitors, who generally seem more interested in raising revenue or spewing puerile and slanted politics. I've been accustomed to the occasional "crashes" and always provided input when they occurred, convinced that the interruptions would be brief and with any issues resolved. Today was different.

Lately, my processor was experiencing some "aging" issues: slowdowns, freezing forcing me to re-start, and random re-starts on its own. Over the weekend I conducted a comprehensive series of diagnostic tests of all features of the operating system. To my relief, the system went back to normal and efficient, including the browser -- for about 2 days.

Early today the browser became slow, eventually inactive, and ultimately crashing 7 times. But all these time were different: my input into the "crash warning box" was not permitted and closing the box only resulted with the next crash. All crashes had the same reason posted on their reports: "Crash Reason EXCEPTION_ACCESS_VIOLATION."

When the crashes finally ended, my browser looked totally unlike it did before:

(1) ALL of the shortcuts I entered on the home page and relied upon for years VANISHED. (2) ALL of the browser windows and the open tabs I was working through at the time EVAPORATED. (3) ALL extensions I saved and used routinely GONE.

By the end of the day, one spent trying to resurrect "my" Mozilla browser with minimal damage, something else disconcerting occurred: the processor's operating system randomly shut and re-started. I don't want to point fingers just yet and allege this was connected with my browser failing, but the coincidence is troubling, one I would recommend looking into. My assistance is, of course, automatic.

--Thanks, Steve Saucedo