Thunderbird supportforum

I am having a problem with the address book on my PC. When I try to edit an entry, the far right side of pane where changes are made in not on the screen. Consequently, I am unable to click on anything to make the changes I have entered. The same thing happens when I try to add a new contact.

It worked fine until I updated Thunderbird.

Thanks in advance for your help.

Paul Kyle

I have been using TB for years. I love it. but my second email account won't let me send out any email. I get this big error message every time I try. I checked the email servers and they are identical/equivalent. how can I fix this problem?

I have an IMAP account with a large volume of messages and attachments. My access to the account may be going away and I want to freeze a copy of the emails. Ideally this would be so that I continued accessing it through one Thunderbird instance where the account looked identical but instead of fetching the messages from an IMAP server, they were all stored on local disk. I do not think that I have this automatically right now, since I believe it hasn't downloaded every message from the server.

If this local copy also allowed me to delete messages from that store via Thunderbird that would be great, but not essential.

Searching for something like this just leads me to pages about the offline mode. Not what I want. To recap, I want to download all messages and attachments from a particular IMAP account to one machine and access them via the Thunderbird email account interface as though the account were still live, but read-only.

I had to reinstall Thunderbird. A majority of the original Folders after installation are missing. Not in Trash. It is an IMAP account.

The Folders still exist on my ISP Zimbra webmail account.

I read what seems to apply in the Help section of Mozilla Thunderbird but couldn't find anything helpful.

How do I (can I) copy and move the missing Folders and the saved messages in them back into Thunderbird?

I'm a truly novice user please be as clear as possible.

Hi

Why does Thunderbird want all my personal information.......??

I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info I have to provide - and frankly I'm bot going to be bullied into giving info I don't want to. I donate to Wikipedia and they don't ask such intrusive questions - so why do you? You say that less than 2% of TB users donate - this PROBABLY the reason why they don't...!

And the fact that there is no direct link to ask somebody ask question about this subject, is really frustrating.

Thanks

My Thunderbird client has been automatically deleting emails marked as "trash." I changed the setting to move trash to a speified folder, but the button to select the folder does nothing.

I use thunderbird for my email - have been using thunderbird for years and love it. :)

Below is the message I get, I only this error when using thunderbird, not when sending messages from the outlook 365 account with the same email.

This make me think this is not a outlook server error??? how do i fix this.

Thank you in advance.

pt@lrn2sew.com 12/05/23

Since I updated to Supernova, I've been unable to resolve issues related to constantly expanding subfolders and not being able to access folders due to summary file issues. My sent and trash folders disappear randomly and I can't see emails in other folders with repairing them, which doesn't always work. I've used Thunderbird for many years. Sadly having to pursue another option.

I have used Fiefox on my Windows computers for many years, regularly updating. Nothing I saw prior to updating to v.115 a few weeks ago led me to realise that my combined Inbox would be broken apart. I did ask for a "downgrade fix" pretty immediately, but have had no reply. Looking at other users' questions about v.115, I see many people with similar problems after upgrading. I now have to look in all those of my accounts which appear beneath the top Inbox header (which with trouble I found and have made visible), but also in other haphazardly located inboxes further down the mailbox hierarchy or listings, to pick up those messages not appearing with the bulk of the others. The suggested fixes for lack of global inbox were far too technically intricate for me to tackle and all I really want is my old display of emails back. I do appreciate that as a highly technical person, but with no experience of the most consistent mailbox settings, I may have somewhere gone wrong over the years and this could have helped the current confusion. Thunderbird has become a current hardly usable jumble. But until now, there really weren't any problems. Can anyone help me revert to my previous working Thunderbird layout, without my having to re-program the beast? Thanks.

Unbelievable I know but when I open the highlighted email sent to the highlighted recipient it's a email that was sent to someone else!!! This has happened regularly since Supernova and I am sorry to say as a user of Thunderbird for donkey's years (I have donated several times) this is of course unacceptable. Unless you can quickly tell me what is wrong and fix it I will be having regrettably to change email platform to someone else.

TB won't allow access to Gmail, Google Log-in screen (fake?) pops up and produces error message.

I have been accessing GMail from TB for some years and made the necessary security changes last year, when Google required them. TB is set up for Gmail exactly as prescribed in the GMail site. We are travelling and I am using Linux Mint (system info attached) with a Huawei 3G data router and WorldSim payg sim (We have had some issues with French sites that block us using these). Just recently, within the last week, instead of Thunderbird logging on to Gmail and downloading mail, a "Google" login screen appears (screenshot attached). It does this even if I log onto google and Gmail with firefox. If I click on "Next" an error screen appears (attached)

Get this error message when I try to send an email:

"Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out. Try again."

Spectrum blames Thunderbird. How can this be fixed??

I have tried several extensions with no luck. I would like to add a viewport meta tag to the html head that thunderbird place in an html email.

Is there a template file I can edit by hand? Or is there any currently working extension that will to this?

The problem is that images display differently on different mail readers.

Thanks Mike

Good day, Is there any way to permanently stop/prevent Thunderbird from updating? Settings to warn before update do not work - TB still updates itself randomly. I tried to change some "app.update" settings in about.config, but TB still shows update warning means someday it will update itself again. Any reliable method to stop TB updates, for good? Maybe add something to .host file? Windows 10 btw.

Sad to see TB gets worse, same to FF. None other than sabotage.

Last year I had exported mailbox data from Outlook 2016 in .pst file format. Recently I remember and found the PST file in my Windows PC. I thought of getting access the data in Mozilla Thunderbird. So I found various ways to import PST to Thunderbird client. However, my search got failed, as Thunderbird doesn't have any option to import PST file. I found this article https://www.adviksoft.com/blog/open-pst-file-in-thunderbird-with-attachments/ The manual solution is quite complicated but the alternate solution is paid. Is there any other way to open Outlook PST file in Thunderbird? Any suggestion please?