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Copied profile from old PC to new. Can see all emails and receive, but can't see address book or send

I copied the contents of my only profile in AppData/Thunderbird/Roaming/Thunderbird from my old PC to the same path in the new PC. Both are 78.6.1 (32-bit). Both profiles… (læs mere)

I copied the contents of my only profile in AppData/Thunderbird/Roaming/Thunderbird from my old PC to the same path in the new PC. Both are 78.6.1 (32-bit).

Both profiles have 682 files and 63 folders when Thunderbird is closed.

-I can see all emails/folders/accounts/etc -I can receive emails

-My address books aren't showing -When I type an email address (they always appear in red colour) into the 'to' field, the 'send' button is enabled, but pressing the button does nothing. I can press it lots of times - it doesn't seem to try to send - no errors. -Google Calendar isn't working. I was using Provider for Google Calendar (which appeared on new PC too), but no data was showing in my calendar. I can fix this by using CalDAV, but I've mentioned it in case it points to the problem.

I still have access to my old PC.

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Setting Up Thunderbird, Security Exemption?

Hi, When I tried to set up Thunderbird last in November, I had a security exception request for Sectigo Limited (previous question). This time is similar but different. … (læs mere)

Hi,

When I tried to set up Thunderbird last in November, I had a security exception request for Sectigo Limited (previous question). This time is similar but different.

It says the certificate information is invalid.

Am I supposed to confirm this security exemption?

Please see attached.

Thanks,

Joe

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Deleting old emails massively INCREASES file size!

God's morrow, Gentlefolk and folkesses. I'm trying to migrate Thunderbird to a new coputer. Horrified to see that the Thunderbird folder was 26 GB, I deleted thousands o… (læs mere)

God's morrow, Gentlefolk and folkesses. I'm trying to migrate Thunderbird to a new coputer. Horrified to see that the Thunderbird folder was 26 GB, I deleted thousands of old emails, emptied all deleted item folders, deleted all archives, restarted the computer and then went to check on the size of the new "much slimmer" folder.

After deleting masses of unwanted data, the folder size has INCREASED to 33GB!

What to do?

Blessed be Karma Singh

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Trouble re-installing TB 78.6.1 / 78.0.1 Profile / emails after system restore in Windows 10

Hello, I have followed the instructions at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer, and also tried several variations thereof - all… (læs mere)

Hello,

I have followed the instructions at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer, and also tried several variations thereof - all without success.

PROCEDURE:

After each failed attempt, I uninstalled TB. The TB profile folder under %APPDATA% was also removed, and a new clean copy of TB installed, once 78.6.1 and once 78.0.1.

The backup folder was copied via opening TB -> Help -> Troubleshooting Information -> Up three levels to "Thunderbird" -> Closing TB -> Copy "Thunderbird" -> Save to file.

The backup folder was then installed: 1. via -> Help -> Troubleshooting Information -> to the respective directories shown below, and, 2. when the above didn't work, a new clean install (after deleting TB from both "Programmes" and from "%APPDATA%") to the directories shown below.

Nothing of the below resulted in the Profile and emails coming up when opening TB:

"Thunderbird" folder:

1. Pasting the saved "Thunderbird" backup folder over the newly installed "Thunderbird" destination folder. 2. Emptying the newly installed "Thunderbird" destination folder first, then pasting the saved "Thunderbird" backup files/ folder into it. 3. Merging the contents of the newly installed "Thunderbird" destination folder with the contents from the saved "Thunderbird" backup files/ folder.

"Thunderbird"/ "Profiles" folder:

4. Pasting the saved backup "Profiles" folder over the newly installed destination "Profiles" folder. 5. Emptying the newly installed destination "Profiles" folder first, then pasting the saved backup "Profiles" files/ folder into it. 6. Merging the newly installed destination "Profiles" folder with the saved backup "Profiles" files/ folder.

"Thunderbird"/ "Profiles"/ "... default.release" folder:

7. Pasting the saved backup folder "hpaxv0u8.default-release" over the newly installed "…...default-release" folder (its name changed with each new TB install). 8. Emptying the newly installed destination folder "…..default-release" first, then pasting the saved backup files/ folders from "hpaxv0u8.default-release" into it. 9. Merging the newly installed destination folder "….default-release" with the contents with the "hpaxv0u8.default-release" backup folder.

RESULT:

Each time, the backup profile files/ folders are copied and visible in the respective newly installed directory.

But on opening TB, the prompt comes back on asking to set up an email account.

https://support.mozilla.org/en-US/questions/1289124?utm_campaign=questions-reply&utm_medium=email&utm_source=notification#answer-1318119 advises to “copy everything from the backup profile folder ... , delete everything from the target profile folder that opened in the pevious steps then paste into the now empty target folder."

When I do that, TB is unable to start up. Error message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

NOTES:

- The two TB versions were downloaded from https://archive.mozilla.org/pub/thunderbird/releases/78.6.1/win64/ and https://archive.mozilla.org/pub/thunderbird/releases/78.0.1/win64/.

- The two TB versions were installed and removed nine (9) times each (as per the procedures described above). So a total of 18 failed attempts to transfer a backed-up profile. On the same PC as before, where TB had worked just fine: Windows 10, 64-bit.

Wot to do? Many thanks.

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Linux Mint Thunderbird Upgrade 68 to 78

Hi I've been waiting for a while to see if an 'upgrade' package came through to migrate my Thunderbird from 68 to 78. Is there any solution to do this manually, or any w… (læs mere)

Hi I've been waiting for a while to see if an 'upgrade' package came through to migrate my Thunderbird from 68 to 78. Is there any solution to do this manually, or any webpage i should be watching for an update?

I'm running Linux Mint 20.1 with Thunderbird 68.10.0 (64bit)

thanks James

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Restoring mozilla emails onto a new IMAP host server

Hi I'm moving hosting providers so I'm wanting to move my old emails to my new hosting server. I have a backup of my entire thunderbird data on Mozilla backup. I havent … (læs mere)

Hi I'm moving hosting providers so I'm wanting to move my old emails to my new hosting server. I have a backup of my entire thunderbird data on Mozilla backup. I havent yet moved servernames for my email accounts so I dont lose anything until I understand the process.

Once I do change to the new hosting provider and they give me the new servernames etc, by restoring my Mozilla backup to thunderbird, will this then move all these emails onto the new IMAP server or will it just copy them locally to thunderbird?

I need the old emails to go to the IMAP server as I use K9-Mail on a few phones which will need access to these emails also.

Thanks

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Thunderbird

My latest d/l of Thunderbird does not work with Gmail in Firefox. I have set every possible configuration unless I missed something simple. I get "configureration not … (læs mere)

My latest d/l of Thunderbird does not work with Gmail in Firefox. I have set every possible configuration unless I missed something simple. I get "configureration not found" "'User name or password incorrect." "unable to log into server". My hair is falling out over this. My settings in Gmail are correct. Any help will be gladly appreciation. Marc

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cannot get my gmail in thunderbird

Hello I am on 85.0b3 (64-bit) version of Thunderbird and trying to set up gmail to be used with it. I have done it before on another laptop so i know I am using the right… (læs mere)

Hello I am on 85.0b3 (64-bit) version of Thunderbird and trying to set up gmail to be used with it. I have done it before on another laptop so i know I am using the right usename/email and password for my account but its telling me it cannot connect to server suggesting I have put in wrong email address or password - but I havent. Thanks for help.

gmail in thunderbird error

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