Thunderbird Community Forum

For the past 30 years I have had an e-mail account with FreeNetName in the UK, which during that time moved to Madasafish and then PlusNet.

I have always run the account on Thunderbird as POP3.

I've just moved the account to GoDaddy and set up an Outlook e-mail account with them.

I'm unable to set up Thunderbird on POP3 or IMAP to be able to access my e-mails, despite having followed numerous articles.

When trying to complete set-up, I get the error: "Configuration could not be verified. If your username and password are correct, it’s likely that the server administrator has disabled the selected configuration for your account. Try selecting another protocol."

Within the Outlook settings, the "Let devices and apps use POP" slider is greyed out.

Has anyone else had this issue?

Thunderbird is deleting emails in my inbox, it only retains 14 days, this is only happening on 1 computer but not on my other one, it started randomly 6 weeks ago, when it deleted over 1000 emails , i know they are on the server because i can access them from another pc. every other folder is fine just the inbox.

This issue has existed for a while now. I keep receiving this message on my screen when I send an email from StartMail ( see attached )

This issue does not occur with other providers when using the same client to send emails.

It happens on different computers that has a newly installed operating system and a fresh installation of Thunderbird. The issue is only with the sent folder and only for this email account.

I taken multiple steps to correct this.

Tried installing Thunderbird on a fresh operating system installation and the issues persit

Account Settings -> Copies & Folders. I have tried both Sent and Other.

IMAP is properly configured to imap.startmail.com port 993. This should not matter because the issue is only to the sent folder.

Sent folder set to Syncronized

Sent messages not going into a different folder by mistakes because of any filter.

Properties Repair Folder done

Inside the profile folder under IMAP imap.startmail.com deleted Sent.msf, Sent messages, Sent messages.msf

Click on get messages

.......If I sent an email from the startMail web interface then the email is saved to the Sent Messages but the counter does not show there is a new email

Again the issue only affects mt Startmail account sent folder. All the other accounts do not have issues.

There is a messages that keep re appearing on my screen. Is this helpful ?

The current command did not succeed. The mail server for account ........@startmail.com responded: [TRYCREATE] Mailbox doesn't exist: Sent (0.001 + 0.000 secs ).

What gives I have both a sent and a sent messages folder but no messages are saved and if I am reading this right is telling me that the folder I have does not exist ?

Also I am using Linux Mint 22.1 Cinnamon

A few hours after my initial post I tried another client. Evolution client was configured and worked out of the box. There was no issues with emails being placed in the sent folder.

Is Thunderbird broken ?

I appreciate any help to correct this please. Thanks

Today all my yahoo & aol accounts were locked (About 10) . I had to release all 10 of them before Thunderbird can receive emails on accounts that are not locked (other than hotmail , gmail etc). I am reasonably sure this is not a yahoo / aol issue (though I know they are owned by same company Verizon Media )

Because I have seen this problem in the past with other email domains . If hotmail or gmail is locked then I cannot receive any yahoo emails until I release all locks on hotmail or gmail etc accounts

I read somewhere it may be auth issue such as OAuth2 but all my my settings are correct to OAuth2

My emails are not downloading even though it says I have messages and they are downloading it just eventually stops and nothing is downloaded. This has been going on for several days. I made sure that my app is up to date and it is. I shut down the program and restarted my computer this also didn't do anything.

Hello, I face a problem with my email provider. I received an email and I can see 2 dates-hours in the emails platform of my provider (coprmail Cosmote, Athens, Greece). Specifically, 111:24 am and 12:06 pm. In Thunderbird, for the same email account, the column Date shows the value 12:06 pm. This caused other problem. In search I made, in the emails platform of my provider, for the same email, I have 11:24 am and in the preview window of the body of the email shows 12:06 pm. In my question to the provider, why this happened, I received the answer that the message received at their email server at 11:24 am, and the other date, 12:06 pm is the hour that the sender sent the email. I can understand that the PC of the sender could had wrong date+hour, but what is happend with thunderbird? So, my question to the community is: In the table list of emails in Thunderbird, the column Date what does it mean? I am waiting for receiving your reply. Yours sincerely Panagiotis Sousounis Region Of Attica Athens Greece

This has just started to happen. When I go to my webmail to see my emails everything is fine, but some of my emails are not getting through to my desktop computer. My email is Thunderbird. It is possibly a setting, but I don't know how to fix this.

Thank you

Bonjour, La copie des messages envoyés n'apparait pas toujours dans le dossier des messages envoyés. C'est très gênant, comment faire pour rétablir la situation? Je voudrai avoir en copie TOUS les messages envoyés. MERCI

When I attempt to send email I get the following message: Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Policy-SC01 You’ve reached your sending limit. Don’t worry, you can send again soon..

"The certificate for pop.centurylink.net:995 is not valid for that server. Someone could be trying to impersonate the server and you should not continue."

when I set an exemption, the problem remains ???

some time ago my email provider (verizon) sold service to AOL. Since then ihave not been able to get email on thrunderbird. Woud really like to return to using thunderbird. What can I do?