Thunderbird supportforum

How do I disable the ANNOYING message box I get every time I want to send a message to the trash folder. Thunderbird keeps asking me if I want the message deleted to save disk space. This just started in the past week. I want my deleted messages to go to the trash folder and I will manage that folder. I can't seem to find anything in settings that lets me disable this option.

Hola a todos.

Les comento que cuando envío un correo, aparece duplicado en la lista de Enviados. Espero que me puedan ayudar.

Saludos.

Diego Martínez.

Can't change line spacing, font, colors in folder list or message list

something's changed in version 78 vs 68 for Windows 10.

Can you help me customize the line spacing (padding?), font, colors, font size in both the folder list and message list panes?

I've been trying several edits to the userChrome.css file and experimented with the layout.css.devPixelsPerPx in about:config.

The mods I use to userChrome.css that work in version 68 don't work in version 78.

I've had some success with the message list but haven't found anything that reduces the space between lines in the folder pane. That's important for me.

in case it helps, here is what I currently have in the userChrome.css file in Thunderbird v78

• Do not remove the @namespace line -- it's required for correct functioning

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

1. folderTree > treechildren::-moz-tree-row {

 background-color: #AFEEEE !important; /* test */
 min-height: 0px !important;
 height: 18px !important;

}

1. threadTree > treechildren::-moz-tree-row {

 background-color: none !important; /* test */
 min-height: 0px !important;
  height: 18px !important;

}

the #threadTree section seems to work, but the #folderTree section does not. It would be nice to know how to change font type and size but line space is most important.

This is regarding the latest Thunderbird (as of 2/24/21) and the latest W10. I cannot get Thunderbird to load. I have tried to load from the taskbar, from the start menu, from the desktop and have entered it as a startup task in Task Scheduler. I've downloaded and installed a new copy of Thunderbird. The only thing I can think of that I haven't yet done is to actually uninstall Thunderbird and then reinstall it, which I'll do while I'm waiting for answers to this question.

Any constructive suggestions would be most appreciated.

Hello. I'm a happy camper. Just converted a bunch of old .pst files to .mbox, installed Thunderbird on my Mac, and have been able to access them. Awesome sauce!

I'm on a roll-- why not go for even more? Instead of having 3-4 different folders in Local Folders, is there a way I can consolidate them into one? These archives are all from same job, but span different time frames.

It might be as easy as dragging everything into one folder, but figured I should check with the experts before breaking anything. Oh, and if there *are* messages that somehow appeared in more than one archive, will "duplicates in the merged folder" be the only problem it causes?

Thanks much!

I cannot override or cancel Add Security Exception pop up which has appeared this morning. All other functionality is inaccessible because of the pop-up and I cannot even close TB with X in top corner. I can only kill TB using Task Manager on my PC

This has been the result of my hosting company (Siteground) removing cpanel from its hosting last night and replacing it with something called Site Tools.

All my emails are safe and accessible via webmail but my business uses Thunderbird on numerous email accounts on several machines in different locations (COVID work at home) and all users have lost Thunderbird access.

Siteground writes this message on its service webpage: Your hosting plan(s) has been successfully switched to our Site Tools infrastructure. Although we have automatically verified the key functionalities of the migrated websites, we kindly ask you to check your website(s), emails, FTP accounts, SSH accounts, cron jobs or any other specific functionality you may have used. 
 IMPORTANT: If you use a local email client, please check its current outgoing/incoming server name setting. If they use the server hostname (example: secureXXX55.sgcpanel.com), you need to change them to mail.yourdomain.com (where you replace yourdomain.com with the domain name you are using for the email in questions). Otherwise your email client may stop working.

I spoke to the Siteground helpdesk who say this has to be done to make TB work again.

Unfortunately the popup is preventing me from making changes or doing anything to Thunderbird. Is there a way round this to change account settings? How do I avoid having to delete TB from every machine and rebuild dozens of email accounts on each one? HELP!

emails that come in with .jpeg,.bmp etc do not open, offer open with but nothing selectable. Been into FILES & ATTACHMENTS to select which app to use cannot get any windows 10 apps such as PAINT or MS PHOTOS to appear. Would like one of these to be the default - help please!!

I have Thunderbird 78.8.0 installed and want to add a global email folder for all my email accounts. The help directions don't seem to match with what I see in the program. Any help to add this folder is appreciated.

Douig

I have a number of email accounts.

Tonight, on all of them, the INBOX folder only shows a partial listing of the emails that should be there. When I receive a new email the number appears next to the Account Folder but the email(s) is not there when I open the INBOX. The only way to see them is to go to PROPERTIES and then REPAIR FOLDER. All the missing emails and new emails them display but as soon as I move to another folder they're gone again. It's always the same ones that remain and the same ones that disappear.

All of the other folders (SENT, DRAFT, TRASH, etc) are empty and show a magnifying glass with an "x" on it and "No results". If I REPAIR them they will show their contents until I move to another folder.

I tried starting in SAFE MODE but that didn't help.

Hope someone can help. Thanks!

Long, sad story. I may have lost 25 years' worth of Thunderbird email folders - spanning most of my medical/academic career, plus personal communications (including exchanges with friends now dearly-departed), my medical records, purchase/guarantee receipts, ticket purchases, amazon, etc etc. I tried to activate the free Nomorobo on Optimum/Cablevision unsuccessfully, and in a series of tech support calls, following their directions (in retrospect eggregiously wrong), I was told to change my thunderbird password, then delete and reactivate my thunderbird account. When I did that, all my previous folders (about 150 folders) stored on my computer disappeared. This is a major data repository for the last 25 years of my life. Now, I can receive and send messages (after another several hours of "support") but my old records are gone. Can they be restored, maybe with File History? or are there any other potential things I could try. They were not backed up anywhere else, so far as I can tell. I'm not even sure where the current (almost empty inbox, sent and trash) folders are kept.

I am using TB 78.7.1 (64-bit) on Windows 10 to upload messages from a local folder to a Gmail folder via IMAP. I copy-drag 700+ messages, but only a dozen or so get copied each time before the process aborts. A windows pops up saying "Thunderbird: Connection to server imap.gmail.com timed out". Before the abortion, the TB status line will sometimes say "User.Name@gmail.com: Sending login information..."

It will take forever to copy messages this way, and some messages don't seem to make it to the destination.

I enabled TB logging using the environment variable settings at: https://www.mailenable.com/kb/content/article.asp?ID=ME020591

Since I am using Cygwin's bash, I do the following:

   NSPR_LOG_MODULES=IMAP:4 \
   NSPR_LOG_FILE="$(cygpath -am ~/tmp/TBirdLog)" \
   cygstart thunderbird

This creates a file ~/tmp/TBirdLog.moz_log, whose final lines are ("FamBig" is the name of both the local and destination folder):

   [(null) 3836: IMAP]: I/IMAP dC9tZWRpYS9pbWFnZTEwLnBuZ1BLAQIUABQACAgIAOO75FCHrtQYnAsAAJcLAAAVAAAAAAAAAAAA
   AAAAAPcSJwBwcHQvbWVkaWEvaW1hZ2UxMS5wbmdQSwECFAAUAAgICADju+RQsNYnhMUNAADADQAA
   FQAAAAAAAAAAAAAAAADWHicAcHB0L21lZGlhL2ltYWdlMTIucG5nUEsBAhQAFAAICAgA47vkULDW
   J4TFDQAAwA0AABUAAAAAAAAAAAAAAAAA3iwnAHBwdC9tZWRpYS9pbWFnZTEzLnBuZ1BLAQIUABQA
   CAgIAOO75FCw1ieExQ0AAMANAAAVAAAAAAAAAAAAAAAAAOY6JwBwcHQvbWVkaWEvaW1hZ2UxNC5w
   [(null) 3836: IMAP]: I/IMAP bmdQSwECFAAUAAgICADju+RQW2mP+lh8JQAAjSUAFgAAAAAAAAAAAAAAAADuSCcAcHB0L21lZGlh
   L2ltYWdlMTUuanBlZ1BLAQIUABQACAgIAOO75FDzq2EQQJonAFOkJwAWAAAAAAAAAAAAAAAAAIrF
   TABwcHQvbWVkaWEvaW1hZ2UxNi5qcGVnUEsBAhQAFAAICAgA47vkUIeu1BicCwAAlwsAABUAAAAA
   AAAAAAAAAAAADmB0AHBwdC9tZWRpYS9pbWFnZTE3LnBuZ1BLAQIUABQACAgIAOO75FCUk6JKQQIA
   AIEcAAATAAAAAAAAAAAAAAAAAO1rdABbQ29udGVudF9UeXBlc10ueG1sUEsFBgAAAAA8ADwApREA
   [(null) 3836: IMAP]: I/IMAP AG9udAAAAA==

   ------=_NextPart_000_015D_01D6523B.3D39BAF0--

   [(null) 3836: IMAP]: I/IMAP 000002557C788000:imap.gmail.com:A:SendData:
   [(null) 3836: IMAP]: D/IMAP ReadNextLine [rv=0x804b000e stream=000002557F494EE0 nb=0 needmore=1]
   [(null) 3836: IMAP]: I/IMAP 000002557C788000:imap.gmail.com:A:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 804b000e
   [(null) 3836: IMAP]: I/IMAP 000002557C788000:imap.gmail.com:A:TellThreadToDie: close socket connection
   [(null) 3836: IMAP]: I/IMAP 000002557C788000:imap.gmail.com:A:CreateNewLineFromSocket: (null)
   [(null) 3836: IMAP]: D/IMAP SetConnectionStatus(0x804b000e)
   [(null) 3836: IMAP]: D/IMAP URL failed with code 0x804b000e (imap://User%2EName%40gmail%2Ecom@imap.gmail.com:993/appendmsgfromfile%3E/FamBig)
   [(null) 3836: IMAP]: I/IMAP 000002557C788000:imap.gmail.com:A:ProcessCurrentURL: aborting queued urls
   [(null) 3836: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=000002557C788000]
   [(null) 3836: IMAP]: I/IMAP 000002558567C000:imap.gmail.com:S-INBOX:SendData: DONE
   [(null) 3836: IMAP]: I/IMAP 0000025585683000:imap.gmail.com:S-INBOX:SendData: DONE
   [(null) 3836: IMAP]: I/IMAP 0000025585689800:imap.gmail.com:S-INBOX:SendData: DONE
   [(null) 3836: IMAP]: I/IMAP 0000025585683000:imap.gmail.com:S-INBOX:SendData: 14 close
   [(null) 3836: IMAP]: I/IMAP 0000025585689800:imap.gmail.com:S-INBOX:SendData: 14 close
   [(null) 3836: IMAP]: I/IMAP 0000025585683000:imap.gmail.com:S-INBOX:SendData: 15 logout
   [(null) 3836: IMAP]: I/IMAP 0000025585689800:imap.gmail.com:S-INBOX:SendData: 15 logout
   [(null) 3836: IMAP]: I/IMAP 000002558567C000:imap.gmail.com:S-INBOX:SendData: 14 close
   [(null) 3836: IMAP]: I/IMAP 000002558567C000:imap.gmail.com:S-INBOX:SendData: 15 logout
   [(null) 3836: IMAP]: I/IMAP 0000025585689800:imap.gmail.com:S-INBOX:TellThreadToDie: close socket connection
   [(null) 3836: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=0000025585689800]
   [(null) 3836: IMAP]: I/IMAP 0000025585683000:imap.gmail.com:S-INBOX:TellThreadToDie: close socket connection
   [(null) 3836: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=0000025585683000]
   [(null) 3836: IMAP]: I/IMAP 000002558567C000:imap.gmail.com:S-INBOX:TellThreadToDie: close socket connection
   [(null) 3836: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=000002558567C000]

Hi I am trying to print my emails to include all the header info; to, from, date, subject. As i recall this used to work, but it will now only print the body of the mail. Hope someone can help. Thanks

Is there an add-on that will allow me to move the lists in my address book to another computer? In an earlier post, someone had recommended MoreFunctionsForAddressBook but apparently it is not compatible with TB 78.

Just to be clear - I'm not looking to transfer address books, but lists that I use for group mailing purposes.

Thanks for your help.

Hi

I am migrating a Windows 7 PC to Linux Mint.

Originally the PC had Seamonkey, and reading about the migration I decided it is best to switch to Thunderbird. Migration from Seamonkey to Thunderbird worked fine on Windows 7.

I followed the instructions to migrate from Windows 7 to Linux on this thread https://support.mozilla.org/en-US/questions/1277613 but it does not appear to work.

I have done the following: 1. I renamed all files and folders under .thunderbird folder in Linux with -old so that I can recover them in case they are needed 2. Copied all files and folders including the ini files from Thunderbird profile in Windows to .thunderbird in Linux Mint 3. Copied all files from Profile folder into .thunderbird folder so profile folder is empty 4. I removed pkcs11.txt from the profile folder 5. Started Thunderbird in Linux

However, what I get is a message "Need to create a new profile because this is an older version", and it creates a new profile but it is all empty. No accounts (I have 5 accounts), no emails, or passwords!

I have checked and both Windows and Linux Thunderbird installations are the latest available versions. Windows (78.7.1 - 32-bit) and Linux (68.10.0 64-bit). I know I have not converted 32-bit to 64-bit, but I am unsure if that is the cause and if it is, how to carry out the conversion (and on which machine).

I upgraded my Mac to macOS Big Sur and now thunderbird is having major issues. At first it was making the folder pane invisible (translucent if you like) but still there. I cannot update Thunderbird and every other action I try seems to stall the application. Has anyone any ideas on how to fix this please?

I am in need of some advice to see if I can fix my missing email from online server situation.

I have had thunderbird set up for an elderly relative for quite some while. It collects emails from their webased IMAP server. Quite a lot of emails over a couple of years. I had assumed they were backed up on the client's server. I don't really look at the client's online webmail, but was helping them out today and noticed that none of their emails had remained on the server. I am very nervous about that and feel I must have inadvertently selected the option to delete from the server upon download when I set up a while back. I am looking to quickly address and fix this situation without losing her emails.

I look for some sound advice on how to best get them back on the server (while keeping the emails on the laptop with the Thunderbird app). I hope it is as simple as synchronizing the server and Thunderbird so that it repopulates in the cloud on the server. Following the instructions from 'Configuring synchronization and disk space usage' here at https://support.mozilla.org/en-US/kb/imap-synchronization seems to indicate that I won't lose any of their emails and the synchronization will repopulate the server if I select the correct options.

However, I worry that I will select synchronize and not fully understand how that works and that it will remove all the emails in Thunderbird to replicate the now barren server and leave my relative with nothing - both on the server and the Thunderbird app. Is this a possibility? I am figuratively kicking myself for putting them into this situation. Or should I be looking at software or some other way to back up and restore the server. I really am worrying that in order to minimize the chances of losing the emails, I will wipe them all.

Apologies if I have not made myself clear or have not used correct terminology, but any advice and/or clear instruction to assist would be so very much appreciated. Thanks