Why is the FTPProxy option not documented in the admx file?

The website mozilla.github.io/policy-templates makes mention of the FTPProxy option that can be set for Firefox. However the admx file under github.com/mozilla/policy-tem… (læs mere)

The website mozilla.github.io/policy-templates makes mention of the FTPProxy option that can be set for Firefox. However the admx file under github.com/mozilla/policy-templates/blob/master/windows/firefox.admx makes no mention of that setting. Is the documentation in the admx file incomplete or am I missing something?

Åben 1

when Google share links are sent to me, they won't open in Firefox. I have to copy and paste the entire uRL and open Chrome in order to view them

when Google share links are sent to me, they won't open in Firefox. I have to copy and paste the entire uRL and open Chrome in order to view them on my android device. Pi… (læs mere)

when Google share links are sent to me, they won't open in Firefox. I have to copy and paste the entire uRL and open Chrome in order to view them on my android device. Pixel 9

Åben 5 1 40

Firefox Android crashes when connect bluetooth keyboard

Running Firefox Android on a Samsung Galaxy Tab S6 tablet running Android 12. Using Firefox version 153.0.4 (Build #2016177879), 54be19de0e08edff0b797e55fd935dd3978b0a6d… (læs mere)

Running Firefox Android on a Samsung Galaxy Tab S6 tablet running Android 12. Using Firefox version 153.0.4 (Build #2016177879), 54be19de0e08edff0b797e55fd935dd3978b0a6d GV: 153.0.4-20260810162159 AS: 153.0 OS: Android 12 Also using a Fintie bluetooth keyboard. The keyboard shuts off when not used for couple of minutes. When I need it I tap the keyboard to bring it back but then Firefox crashes and needs to be restarted. How can I fix this?

Åben 1

Logging into Mozilla account

Every time I open the app, I need to log in into my Mozilla account. It doesn't affect any website I use only the app itself. I checked the settings to be sure. Neither p… (læs mere)

Every time I open the app, I need to log in into my Mozilla account. It doesn't affect any website I use only the app itself. I checked the settings to be sure. Neither private browsing nor browser data deleting.

Åben 1

Synchronization when blocked

Hello! I am a user from Russia. Our Roskomnadzor blocks Firefox sync addresses. Unfortunately, this makes it difficult to synchronize browsers on different devices. Can y… (læs mere)

Hello! I am a user from Russia. Our Roskomnadzor blocks Firefox sync addresses. Unfortunately, this makes it difficult to synchronize browsers on different devices. Can you tell me how to get around this and keep the synchronization option?

Åben 5 10

Facebook ID upload is not working

Hello, I am using Firefox on my phone to open Facebook. When I try to upload my ID to recover my suspended Facebook account, I get an error "Something went wrong". I a… (læs mere)

Hello, I am using Firefox on my phone to open Facebook. When I try to upload my ID to recover my suspended Facebook account, I get an error "Something went wrong".

I already tried Desktop site but still not working. Can you help me fix this upload problem in Firefox?

Phone: Android Browser: Firefox

Åben 7 1

How can I become an effective Mozilla Support volunteer as a beginner?

Please provide a clear, beginner-friendly, step-by-step guide explaining how a new Mozilla Support volunteer should research, verify, and answer questions accurately. Inc… (læs mere)

Please provide a clear, beginner-friendly, step-by-step guide explaining how a new Mozilla Support volunteer should research, verify, and answer questions accurately. Include common mistakes to avoid, when to ask for more information, and how to know when it is appropriate to refer a user to an official Mozilla support article.

Åben 1

transfer settings on mobile

Sync does not transfer settings; preferences, extensions, etc. on mobile and there does not seem to be a way to do so at all. Terrible user experience setting up a new ph… (læs mere)

Sync does not transfer settings; preferences, extensions, etc. on mobile and there does not seem to be a way to do so at all. Terrible user experience setting up a new phone with Firefox.

Åben 1

Why is YouTube video playback choppy in Firefox for Android, and what settings can I change to fix it?

Please provide a clear, step-by-step troubleshooting solution specifically for Firefox for Android. Explain the possible causes of choppy YouTube playback and show me whi… (læs mere)

Please provide a clear, step-by-step troubleshooting solution specifically for Firefox for Android. Explain the possible causes of choppy YouTube playback and show me which Firefox settings to check or change, including hardware acceleration, extensions, video quality, cache, and performance settings. Please explain what to do at each step and how to test whether the problem has been fixed.

Åben 1

I didn't remember my email for Mozilla. usually it's; [email address], or [email address], or [email address]

I usually save the information in my contacts address account. I don't want to keep a passkey, password, or pattern - all the time. I'm a senior and don't go out much ex… (læs mere)

I usually save the information in my contacts address account. I don't want to keep a passkey, password, or pattern - all the time. I'm a senior and don't go out much except to grocery store 3 times a week or a doctor visit.

Åben 1