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Mozilla is not sending me emails

[edited email from public support forum} paid $65.00 for Mozilla VPN. I didn't get it. Mozilla is not sending me 6 didget code for my account. Mozilla help. My phone numb… (læs mere)

[edited email from public support forum} paid $65.00 for Mozilla VPN. I didn't get it. Mozilla is not sending me 6 didget code for my account. Mozilla help. My phone number is [edited phone#]

Stillet af deeya2012 for for 1 måned siden

Seneste svar af James for for 1 måned siden

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Nonsensical instructions trying to sync phone to desktop!?

Am i the only one that finds these instructions totally hopeless when syncing my desktop to phone?.. So i tap on the 3 dots / Menu in Firefox on mobile, but after that t… (læs mere)

Am i the only one that finds these instructions totally hopeless when syncing my desktop to phone?.. So i tap on the 3 dots / Menu in Firefox on mobile, but after that there is NO Sync & Save Data to tap on anywhere in Firefox mobile after hitting the menu dots??.. and i mean ANYWHERE in the menu, or settings or account (of course there is the ususl Syncronise Now option in the account.

So just where is this Sync & Save Data i would lobe to know, nevermind how am i supposed to pair my devices when theres no clear way to access this and the associated QR code?

Totally frustrating, I've never understood these instructions with no outcome possible.

Stillet af Matty T for for 7 måneder siden

Seneste svar af Paul for for 7 måneder siden

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Pocket export doesn't include tags

I tried to export my Pocket links because they're shutting down. The export I received doesn't include any tags, which makes it pretty much useless. How do I get one with… (læs mere)

I tried to export my Pocket links because they're shutting down. The export I received doesn't include any tags, which makes it pretty much useless. How do I get one with the tags, so I can import to a different tool?

Stillet af beth33 for for 8 måneder siden

Seneste svar af beth33 for for 8 måneder siden

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synch

I want to synch the bookmarks on my new Android phone to those on my old Android phone. Whenever I try to use this facility it seems to synch with my desktop, which I do… (læs mere)

I want to synch the bookmarks on my new Android phone to those on my old Android phone. Whenever I try to use this facility it seems to synch with my desktop, which I don't want. What am I doing wrong, please?

Thanks, Phil

sorry - looks like my WiFi connection to the desktop was kicking in rather than pairing with the second phone. No need to respond to this query but I am not sure how to close it.

Stillet af Pgre123 for for 9 måneder siden

Seneste svar af Kiki for for 8 måneder siden

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won't sync collections after Android factory reset, even though bookmarks did

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have ma… (læs mere)

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have many, or did.

I'm sure I've just missed a step, but been reading for 3 weeks now .... any idea's?

Stillet af Richard Barnes for 1 år siden

Seneste svar af annoyed too for for 11 måneder siden

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cannot sync collections

I have several collections in Firefox on my old phone, things I use regularly. It's the only way to save websites on the phone, so I assumed this would sync to my new pho… (læs mere)

I have several collections in Firefox on my old phone, things I use regularly. It's the only way to save websites on the phone, so I assumed this would sync to my new phone.

I can see an archived thread about this from 2022, is it really not possible to sync these? It seems bizarre to offer the capability to bookmark sites, but not allow it to live with you.

Will it ever be possible? Or should I stop relying on this feature? The main collection I use frequently is one for recipes.

Stillet af Heidi Claus for 1 år siden

Seneste svar af annoyed too for for 11 måneder siden

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lost everything

Please help. Was on phone with a Samsung rep who deleted my Firefox account. When I signed back in I forgot my password so I changed it. I've lost everything and don't kn… (læs mere)

Please help. Was on phone with a Samsung rep who deleted my Firefox account. When I signed back in I forgot my password so I changed it. I've lost everything and don't know how to get it back. Any help is appreciated.

Stillet af Ingrid for 1 år siden

Seneste svar af Paul for 1 år siden

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how to delete all bookmarks before sync?

Any way to delete all my bookmarks on Android before syncing with my desktop? I reset my data by using the lost password link, so all fresh and ready to sync with desktop… (læs mere)

Any way to delete all my bookmarks on Android before syncing with my desktop?

I reset my data by using the lost password link, so all fresh and ready to sync with desktop. deleting one at a time might take months.

Stillet af khuntim for 1 år siden

Seneste svar af jscher2000 - Support Volunteer for 1 år siden

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gmail accese recovery

Dear google team my gmail has two step verification because recovery email is included second otp goes to that gmail that's why i can't recover my gmail Recovery Gmail :-… (læs mere)

Dear google team my gmail has two step verification because recovery email is included second otp goes to that gmail that's why i can't recover my gmail Recovery Gmail :- [edited] @gmail.com

Nex month my exam and the photo of the form is in my gmail

Please help me

Thankyou

Stillet af Subhash chhabra for 1 år siden

Besvaret af jscher2000 - Support Volunteer for 1 år siden