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Lost tabs - no current support text solves the issue - no sessionstore.jsonlz4 ever appears

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again a… (læs mere)

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again and look in recently closed windows and the one with my tabs is not there, only little utility windows that are popped up when I log in at the coffee shop, so my recently closed windows are overwritten with windows with no tabs.

So I go to my profile sessionstore-backups folder and copy it to the desktop. I have 6 files, previous.jsonlz4, recovery.baklz4, and recovery.jsonlz4 at around 8 megs in size. I copied each to the folder one level up and renamed them sessionstore.jsonlz4, and each time restarted firefox. All that opens is a blank tabbed firefox window.

There was never an existing sessionstore.jsonlz4 file anywhere I could find, even with firefox closed, this file never appears anywhere I could find it. Searching files with Windows was also unsuccessful.

I feel like I have captured the files with my tabs, based on the date modified, several were from before the crash. Why can't I find a working tutorial on how to restore my tabs? Nothing I've found on the support site works though I follow the directions exactly.

Thanks

Stillet af bikenrightnow for for 7 måneder siden

Seneste svar af cor-el for for 7 måneder siden

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Mozilla browser not working anymore for my online banking

Not exactly sure why but the browser is no longer working for my banking. I first noticed it a week ago when I tried to log in and then ended up calling the bank tech sup… (læs mere)

Not exactly sure why but the browser is no longer working for my banking. I first noticed it a week ago when I tried to log in and then ended up calling the bank tech support. They told me to use google chrome instead. I have been using Firefox for years and never had a problem. After researching for latest update changes, I tried changing the settings to allow cookies for the session for the bank but this did not work either. Any idea why this is happening? Thank you. Tony.

Stillet af tony.koukounas for 1 år siden

Seneste svar af jonzn4SUSE for 1 år siden

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My Mobile Cant Support Firefox

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is h… (læs mere)

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is https://actogames.com/ from the team looking into this.

Stillet af h27213557 for 1 år siden

Seneste svar af Paul for 1 år siden

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Stopped receiving Washington Post newsletters

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, h… (læs mere)

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

Stillet af rudolphnaples for for 9 måneder siden

Seneste svar af cor-el for for 9 måneder siden

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Firefox Browser Can't Open Without My Permission

Firefox has been updated on my PC at least 100 times. It ALWAYS brings up the screen asking me to verify if thiis program can make changes to my computer, Why? Is v 102.… (læs mere)

Firefox has been updated on my PC at least 100 times. It ALWAYS brings up the screen asking me to verify if thiis program can make changes to my computer, Why? Is v 102.1 the latest? I don't know I see other comments about other versions.

And so many more issues I am about to pull every last hair out of my head. I don't even know how your Bookmarks work, nothing like I've ever seen. And, why does Firefox Browser open in different pages, sometimes. I'll have 2 rows or 3 rows of add-ons. Sometimes the font is so tiny I cannot read it, other times it's just fine.

I know what you are going to do. You'll give me some instructions with words that mean nothing to me. Then you'll provide articles I can read, and they mean nothing to me either. I AM NOT an IT person. I just want to turn on my computer and have it work properly JUST ONCE! Wouldn't that be great, then maybe twice in a row!

I thoiught i would be happy with Firefox, but I'm not. Just like I'm not happy with Windows platforms from 7 onward. Instead of making things easier for the everyday user all you do is make things more confusing and complex. I read some of the questions on this website and I don't even know what they're talking about.

I just want Firefox to WORK

Stillet af Rhonda for 2 år siden

Seneste svar af cor-el for 1 år siden

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autoplay block does not work

Hi i connect on this website:https://www.online-tech-tips.com/computer-tips/how-to-remove-default-microsoft-apps-in-windows-11-10/ and the videos play automatically with… (læs mere)

Hi i connect on this website:https://www.online-tech-tips.com/computer-tips/how-to-remove-default-microsoft-apps-in-windows-11-10/

and the videos play automatically with the autoplay block on firefox, thank you for your help god bless.

Stillet af loceanworld for 1 år siden

Seneste svar af Terry for 1 år siden

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Wrong Info

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice! DO YOU SEE THE INFORM… (læs mere)

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice!

DO YOU SEE THE INFORMATION ATTACHED? It is WRONG and has been WRONG for months and months, but no one wants to address the issue. Most of you simply IGNORE this information and I'm guessing you don't know how to correct it.

First of all, I DO NOT have Windows 8, I've never had Windows 8 or any derivation of Windows 8 on this PC or any other ELECTRONIC device I have now or in the past, EVER! One day I turned on my PC checked for updates and to my HORROR this is what I found.

The latest information you have assigned to me is THUNDERBIRD, DON'T know what it is or why I have it listed as something I use, I Don't.

WHAT version are we on anyway????????????

Firefox is the WORST browser I have EVER used. Whenever I have a problem you respond with some ridiculous IT jargon and I'm supposed to fix it and there are so many problems I can't even begin to count them. YOU EXPECT EVERYONE to know how to program, understand programming jargon, and simply fix YOUR problems. What you need is a SUPPORT phone number for those of us who are not as SMART as you. Yeah, yeah I know your all volunteers, MAYBE it's time you hired people who know what they are doing and can speak to people in a language that is UNDERSTANDABLE to most of us in the REAL WORLD!!!!!!

Fix this problem. I want it fixed, not by ME by YOU folks at Firefox before I transfer all of my files to my new PC.

OH, I know EXACTLY what your response is going to be; You're going to waste my time with a million questions that have NOTHING to do with anything, then you'll want me to try this or that or the other thing while you CROSS YOUR FINGERS and hope that I can fix it! DO NOT DO THAT, or you will simply IGNORE my question which is what MOST EVERYONE in your organization does. REALLY, they simply pretend I haven't asked this question.

GET with the program and figure out HOW TO SERVE regular everyday people who use your product. I've read too many articles about problems that you continue to have without resolution, and the numbers of people leaving FIREFOX.

I WOULD HAVE to say, YOU HAVE A PROBLEM! I don't care if you use volunteers or not, what I care about is communication that makes sense to me, NOT to you. When I read your articles that are supposed to CLEAR up the issue and then you name those volunteers who wrote the article, am I impressed? Only in the sense of the stupidity of your idea of HELP!

STOP WITH YOUR educated guesses about my BROWSER, this is just another way of AVOIDANCE FOR YOU! If NO ONE in your organization will even address this issue you couldn't possibly know ANYTHING!

Most Sincerely, Rhonda Caywood

Stillet af Rhonda for 1 år siden

Seneste svar af Andrew for 1 år siden

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Force JavaScript link to open in new window or new tab

I want to be able to open any links I choose in new tabs/windows, either with MMB or context menu. Many sites use JavaScript to thwart this - only allowing the link to op… (læs mere)

I want to be able to open any links I choose in new tabs/windows, either with MMB or context menu. Many sites use JavaScript to thwart this - only allowing the link to open in the same tab. aboutconfig settings make no difference for these sites. Disabling JavaScript also fails as inevitably the offending website then won’t work at all. I have not been able to find an add-on which achieves my aim either.

It’s particularly annoying when there are a large number of links and I want to open all of them in new tabs. The only way I have found is to copy the URL of the offending page into a number of new tabs and then click the links in each tab.

Also see Bug 55696

Stillet af Baz for for 8 måneder siden

Seneste svar af Baz for for 8 måneder siden

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Windows Browser Borderframe reflecting content

Hello there, I have changed my default browser from Chrome to Firefox because of the "v3 chains". I can´t get rid of the 4-5 px Border around my windows Browser frame.… (læs mere)

Hello there,

I have changed my default browser from Chrome to Firefox because of the "v3 chains".

I can´t get rid of the 4-5 px Border around my windows Browser frame. It reflects somehow parts of the onscreen-content... in the images you can see the YT-video that I was watching. It is pretty anoying... I tried some changes but nothing seems to work. I use the dark-theme in Windows-designs and dark theme in FF-Themes..

Yeah, it is one of these very little things that makes me wanna cut my screen with a chainsaw on the edges. Does anyone have a fix 4 that, plz?

stay borderless.

Stillet af giaccomando for 1 år siden

Seneste svar af giaccomando for 1 år siden

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Computer Slowness

Terry, thanks for writing me but I even have problems when I only use a couple tabs and I rarely use Facebook or Reddit. Yet even with limited use of Firefox it inevitabl… (læs mere)

Terry, thanks for writing me but I even have problems when I only use a couple tabs and I rarely use Facebook or Reddit. Yet even with limited use of Firefox it inevitably expands and expands using up more and more memory until I have to exit Firefox. Is there anything I can do to limit Firefox?

Stillet af michaelbrandt362 for 1 år siden

Seneste svar af Bithiah for 1 år siden

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Crash at startup up, but only for 1 of 2 Users (NTDLL error)

After update to 115.2.1, FF crashes at startup for one User, but not the other. FF Safe Mode also crashes (SHIFT key). I tried running the 115.2.1 install on the problem … (læs mere)

After update to 115.2.1, FF crashes at startup for one User, but not the other. FF Safe Mode also crashes (SHIFT key). I tried running the 115.2.1 install on the problem User, but it also crashes right after completion. The second user is handicapped, so I have yet to try to uninstall/reinstall because FF runs on her User and I hate to screw things up so that she is locked out.

      • JUST NOTED - Chrome also crashes with same NTDLL error (same DLL version number). Did the FF update do something with the NTDLL file?

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	115.2.1.8655
 Application Timestamp:	64ffdc5f
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.2.9200.17581
 Fault Module Timestamp:	5644f0f7
 Exception Code:	c000010a
 Exception Offset:	00000000000e1e80
 OS Version:	6.2.9200.2.0.0.768.101
 Locale ID:	1033
 Additional Information 1:	ac05
 Additional Information 2:	ac0507478d1c5bd693cfc4fe3987e900
 Additional Information 3:	ac05
 Additional Information 4:	ac0507478d1c5bd693cfc4fe3987e900

Stillet af cowdery for for 10 måneder siden

Seneste svar af cowdery for for 10 måneder siden

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how can i change themes text colors ?

how can i change text color for downloaded themes  ? as the photo this recommended theme wold be better if i can change colors of the text on tabs.. couldn't find a… (læs mere)

how can i change text color for downloaded themes  ? as the photo this recommended theme wold be better if i can change colors of the text on tabs.. couldn't find a recommended extensions to do this job

Stillet af WinterAutumn Boy for 1 år siden

Seneste svar af Bithiah for 1 år siden

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Firefox appearance weird

I'm just reinstall my windows 8. But, i don't know why the firefox appearance are weird and difficult to used because of the appearance. What should i do? Nb: It looks no… (læs mere)

I'm just reinstall my windows 8. But, i don't know why the firefox appearance are weird and difficult to used because of the appearance. What should i do? Nb: It looks normal on "troubleshoot mode".

Stillet af kynhhp for 1 år siden

Seneste svar af kynhhp for 1 år siden

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'server not found'

i get 'server not found' and 'try again' window when trying to access sites and even within sites if i manage to get on - after several 'try again' clicks could this be … (læs mere)

i get 'server not found' and 'try again' window when trying to access sites and even within sites if i manage to get on - after several 'try again' clicks

could this be related to recently installed fibre optics or do i have a virus - my anti-virus protection is bitdefenders

Stillet af emefitz09 for 2 år siden

Seneste svar af emefitz09 for 2 år siden

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Gray Screen

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried se… (læs mere)

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried several things I don't remember, and also clicked on the DuckDuckGo privacy tab when that option came up. I was unable to change the color of the tab but then suddenly got a gray screen with all gray tabs. There is no color.

It is not a Microsoft issue, as I have tried rebooting several times and always get a color screen at the reboot. But when the page starts loading, all the icons are gray. I tried a system restore but after a long reboot got a message that the restore was unsuccessful because apparently blocked by my security software (Webroot). The advice was to temporarily disable Webroot but when I go into my apps, the only option is to uninstall and I am hesitant to do that because I don't know if I can quickly reinstall it without having to call Webroot customer service.

At this point I can't figure out what to do. Can you help without my having to reset everything? I always keep a lot of windows open which is one feature I like about Firefox, and really don't want to have to reconstruct all those pages.

I will appreciate your help in solving this problem, which I think is a software issue and possibly related to some things I might have clicked while trying to change the toolbar color.

Stillet af rz4odessa for 1 år siden

Seneste svar af cor-el for 1 år siden