Firefox supportforum

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover it?

Hi everyone,

I have permitted a website to access my location, but Firefox is not retaining the settings. While I am on the web site I keep getting the "Allow www to access your location" popup several times in a row and the website still reports that I need to enable the option. This is happening to all websites, not only this specific one.

What I have done thus far:

Restarted Firefox Refreshed Firefox Rebooted my computer Cleared Firefox cache and cookies Confirmed under Settings/Privacy & Security/Location that the site www status is "Allow" Removed my ad block settings from my router as I don't use a local add on

I am using Firefox 116.0.2 (64bit)

Thank you!

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in the "bookmarkbackups" folder. I tried to just replace the bookmark file in the new install (how I previously transfered them), but I can't find the files in the latest V.120 version. Any suggestions on how I can do it?

Thanks

Peter

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does not work. There is no three dots that appear next to the URL, or a pop up that shows up if I hover over the link. They are stubbornly embedded on that bar and refuse to leave.

The only thing that works is to delete all history, but I don't want to do that. There may be some solution where I micromanage site permissions on a site by site basis but that's way too much work, and should not have to do that.

The URLs on the list themselves are totally random. I cannot figure out how Firefox decided that THESE are the URLs to feature. I visited like once, in a long string of activity.

Anyway, my inability to perform a simple task like right-click-delete or demand that it "stop doing that" is making me claustrophobic.

Vers 115.0.2

i forgot my password and I don't want to lose my data when I change my password. This would have been fine for me if I hadn't accidentally deleted the entire Roaming folder with the history cache and extensions, but what happened was this. Is there any way I can get the password without losing all the data?

I can log into preply.com with Chrome and Edge, but always have problems with Firefox. I was able to log in once, but after that, I can't log back in.

Recently I had to reinstall Windows, and saw the opportunity to try getting this to work. Installed Firefox, but *before* I logged into Mozilla Sync (so I'm working with a 100% fresh installation with no history of having Firefox installed) I tried to log into preply.com. It worked. Then, I log myself out and try to log in again, and once more, I can't log back in. I'm attaching a screenshot of what I see when I try. Please note -- I have no bookmarks, no extensions, no addons, no browser history. Everything is tabula rasa.

I found this page:

https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords

and followed it to the letter, meticulously, to no avail. I still can't log into the site with Firefox. Chrome and Edge, yes. Firefox no. I only have Edge because I can't uninstall it. I only have Chrome for situations like this, where Firefox doesn't work. Firefox is my main browser, and I really, really would like to figure out what's happening. I can't understand how this problem persists when the browser is freshly installed; I haven't imported one bit of data yet from my sync account.

Can someone more experienced than me please help?

i have done everything i can to try and fix this issue but i cant seem to watch live stream on kick.com or twitch.tv

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

As of yesterday when I was running v119.0 I was able to screen capture streaming content from Hulu/Netflix etc, this morning after upgrading to v120.0 overnight, that capability is now lost. Video and still captures are just a black screen. Please fix!

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one of them using 85%-90% of the available memory. I looked up help articles regarding this issue and one of them mentioned to "Delete content-prefs.sqlite file". When I do that it will help for a short period of time but then the issue is happening again. I'm using Windows 11 64 bit.

I'd appreciate some advice on how to deal with this.

I am trying to log in to the Tesco retail site, and get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server. Reference #18.26cc19b8.1700734342.438f9dd8 This is a new problem - it was working fine a week ago, and I have made no intentional changes to the Firefox settings. I went to the Settings: Enhanced Tracking Protection, changed it to Standard, and added the Tesco site as an exception (this was following the advice on some other "Access Denied" posts) but it made no difference - I still can't log in. Everything works fine on Chrome, but I would prefer to keep using Firefox if possible. Any suggestions? Thanks

Hi Guys,

I use Firefox personally and for business. I use a lot of very useful extensions and like many users I customize my experience. I have found that the number of extensions I use every day is larger then can be shown on the extension toolbar. I am aware that clicking on the "jigsaw" icon will open up all the extensions, however this is not practical and wastes a lot of time. I would like to substantially reduce the size of the search box and increase the available size for my extensions to be in one click territory on the toolbar, how do I best achieve that please?

Cheers

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

I want to find to get rid of this or find the source of this so I can delete it.

In "about:policies" there are 2 Active Policies: "DisableTelemetry", and "DisableDefaultBrowserAgent" Also, in "about:policies" I'm not sure if it's related, but there is a long list of policies there too.

Hello there.

I've notice FF in the past month has stooped maintaining scroll position upon refreshing. It was working perfectly until recently. maintain scroll position upon refreshing is a key feature to my work. Please help!

when i have any of those 2 flags set to true it opens all links i middle click from firefox-view history all the way to left since firefox-view isn't a tab. I'd rather have it force them all to the right by default instead of it thinking i am not in a tab and have no tabs open

I have Firefox as my browser on my laptop. Today I have been getting numerous pop-up messages from McAfee (which I do not have- I use a different web defense app) saying I need to renew my subscription or virus detected. Nothing I do gets rid of these pop-ups, which keep coming back (see example below) . How can I stop this from occurring? HELP!!

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

My extension is greyed out in the Extensions drop down. I have redeployed it in the Mozilla Developer Hub but to no effect. It has been down for a couple of days. What could be the reason behind it and how can I fix it?