Firefox supportforum

In the last 2 weeks (that I know of), Mercari will not appear when I go to it. I just get a blank page. I've restarted the computer, I've turned off the Ublock and Ghostery but nothing. Everything else works fine. I am not very computer adept, by the way. I sell things on Mercari, so I kind of need to access it. I'm not even sure I picked the right topic (website breakages)....sorry if I got it wrong.

I have noticed quite a few websites that will not load on Mozilla but will load on other Browsers. Even turning off enhanced tracking protection doesn't always help. Some of these sites use to load without any issues. The last one finally loaded after I turned of cookie protection completely. This was that website: https://reservations.gplakes.com/FacilityDetails.aspx?facID=4&sd=10/27/2023&ed=10/28/2023

What can I do to prevent this from happening in the future?

as the title states, pages show up all messed up and i have no idea why, already ruled out cookies and extensions as well as the page itself Attachment should provide visual aid to the problem

I used to be able to access my email with previous versions of Firefox but cannot anymore. When I attempt to sign in it just goes back to sign in page. I have to use another browser to access my email. Is it possible to go back to a previous version of firefox?

https://www.nfl.com/plus/replays/

I use the above site to watch replays of the NFL. Upon updating the browser to the latest version, the page no longer loads the video content. It was working fine on the previous version and is working fine using Microsoft Edge. Can you please suggest a resolution?

Thank you

Hello Mozilla Support Team,

I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Specifically, I am encountering problems with my website, "Les Horaires de Prière en France" (https://leshorairepriere.fr/), which provides prayer times in France.

Here are the details of the issue:

Problem Description: When I try to access my website using Mozilla Firefox, I encounter certain problems such as slow loading times, layout distortion, or missing functionalities. This issue does not occur on other web browsers, and the website works perfectly fine on them. I would like to ensure that my website is compatible with Mozilla Firefox for a seamless user experience.

Mozilla Firefox Version: Could you please confirm whether my website is compatible with the latest version of Mozilla Firefox? I am currently using Mozilla Firefox version [Insert Your Firefox Version Here] to replicate the issue.

Specific Errors or Glitches: Please let me know if there are any specific error messages, glitches, or warnings that I should be aware of when accessing my website on Mozilla Firefox. This information would be crucial in diagnosing and resolving the issue.

Steps to Reproduce: Could you guide me through the steps to reproduce the issue on Mozilla Firefox? It would be helpful to have a detailed process to understand the problem better and work towards a solution.

Screenshots or Video Recording: If necessary, I can provide screenshots or video recordings of the issues I am encountering on Mozilla Firefox. Please let me know if this would assist in troubleshooting.

Recommendations and Fixes: I would greatly appreciate your guidance on how to make my website compatible with Mozilla Firefox or any necessary changes that need to be implemented on my end. It is essential for me to ensure that my users can access the prayer times information without any hindrance on this popular web browser.

Browser Compatibility Testing: If you have the capability to test my website on Mozilla Firefox, I would appreciate it. Please let me know the results of your testing and any specific observations or recommendations.

Thank you for your time and assistance in resolving this compatibility issue. I look forward to your guidance and support to ensure a seamless experience for all users visiting my prayer times website on Mozilla Firefox.

Best regards, Ahamd Ezat

We downloaded the New Firefox Browser 119 and now we cannot check check boxes on our webpages. We can check the box for all, but not for individual check boxes on the same page.

Firefox 49 says; "The owner of .. has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. Actually tis is a government site. Almost all helpers advise "enter about:config" then find change "security.enterprise_roots.enabled" from the list opened, and then chance the value from "false" to "true". But, there is no "security.enterprise_roots.enabled" in the list ???

YouTube will no longer load, but only in Firefox. It works in every other browser I have. If I have a DIRECT link to a video page the video itself will load, but nothing else does. I have attached screenshots of the YouTube homepage not loading, the video page failing to load, and then it successfully loading in other browsers. I also attached a screenshot of my plugins. I have no extensions installed for Firefox. My browser has no updates available either it says, and my cookies have already been cleared. Still will not load.

Good evening, I have a problem with the display of bold text on the Wordpress site editor.

I have already contacted the Wordpress experts and we have noticed that the problem does not exist with other browsers and does not depend on the brand of the PC, given that we have tried with different PCs and with different operating systems (Mac and Windows).

The problem really comes from the browser.

How can I solve it?

I go to www.archive.org on a regular basis. Now though, all I get is a blank screen and when I click on the small figure at the address bar, I get the meassage "Connection not secure"

Why is this suddenly happening? In the week since I was there last, I have not changed any hardware or software.

Even though I discovered that "private mode" will get to that page, I like to keep my history file complete for when I need to refind something. I don't want to have to start using ":private mode" for browsing.

I really don't care if it is not a secure site. I trust it and want to go there. How do I override this so I can get back to a site that I have visited hundreds of times before this problem showed up?

BTW, cookies and caches have been cleared out. The computer has been rebooted. My internet connection has been reset (several times). The results have not changed. None of my other frequently visited sites does this. Only www.archive.org

Thank you.

my connection to the internet drops and I receive a message that says "No Internet Connection". This happens frequently at home, and at work and has been going on for months. I will generally close Firefox and reopen, then it says that Firefox is still running and do I want to close and I click yes. I still have a good signal in every case. It mostly happens when I have my email open and another site, like banking, subschool, or doing some type of research. I use chrome for some apps, but I don't like using it but they don't work in Firefox, and I never get a crash notice. I have checked for updates for WIndows 10, ZoneAlarm, Firefox, and drivers and everything is up to date. Other than that I can't find any more information or posts on this. Please help Ronald Fisk

Can't login to tv.verizon.com. Entering login info produces the message: Object reference not set to an instance of an object. Trying the same login with Chrome works fine.

Should I be going back to using Chrome again?

I am facing a critical problem with my website when accessed through Firefox. The browser is not properly loading my website; instead, it cuts off the page and frequently hangs, causing a frustrating user experience. This issue needs urgent resolution as it affects the accessibility and functionality of my website for Firefox users. I am seeking assistance to diagnose and solve this problem promptly.website

When watching a video on youtube using firefox the network speed displayed by youtube is significantly slow that when on a chromium browser in this case edge. I have tried prievous suggestions such as disabling Zero Round Trip Time Resumption (0rtt) and tried in troubleshooting mode, neither have an effect. I have attached screenshots from the same video from each browser.

4 PM, November 7, 2023 EST. The "About" page of all YouTube channels suddenly disappeared, whatever the the login status. A compressed version will show up from a channel's home page when clicking on the site description from its Home page. Make things weirder, ~6:15 PM it WAS visible from the Tor browser but started acting the same. I have no ad blockers, or ANY extension installed on any apps, including Firefox/TOR browsers. Updates to both browsers were made prior to this behavior. It may be Google/YouTube's fault but it's becoming frustrating because I prefer Mozilla's browsers over Edge or Chrome.