Firefox supportforum

I go to youtube, open a video and the audio plays just fine, except there is no visual. The video says its playing and I can hear it normally but I can't see anything. Subtitles show up, but the place where the video is supposed to be is just blank, the same as the background of the page. Weirdly if I click the settings button on youtube, the one next to the sign in or account button, the video will display as long as that menu is up. If I close the menu the video goes away.

I have refreshed firefox, deleted and reinstalled firefox, removed all my extensions, turned hardware acceleration off (and then back on when it didn't work) as was recommended in a similar post a few years ago, and restarted my computer. Youtube still won't show me a video. It works fine on chrome, just not firefox.

I uploaded a screenshot of an ad, which doesn't play but shows the outline of the video player, a screenshot of a normal video where the area the video should be in is just more indistinct background, a screenshot of the video appearing normally when I have the settings menu open, and a screenshot of the captions loading properly over an empty void.

Edit: I installed the Enhancer for Youtube extension? Which I haven't ever installed beofre? And now Youtube works? Why

2nd Edit: Its broken again. I changed literally nothing, just restarted my computer for an update but im getting blank screens again

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

(may have the wrong 'topic' from drop-down list) MacOS Ventura 13.4 I've tried this with Safari, Chrome and now Opera - FireFox is the only one that gets an error: "We’re sorry. Due to technical issues we are unable to process your request at this time. Please try again later."

This happens when on the TD bank site when I try to get to my "Statements & Documents" session. I've contacted TD and they won't provide what is going on to cause the above error to be generated, and because other browsers aren't having a problem it's now a Firefox issue.

I'm not sure how to proceed since I can't get further details from TD bank and don't see what needs to change to allow Firefox to work.

Any suggestions as to what setting or debugging I can try appreciated.

Logged into Twitch, can see and type in chat, but video and audio do not work. This happens on my Main Twitch account as well as my alternate. I do not have this issue with Google or Edge.

Dear, Sir/Madam The website is blank. https://schoenhalde.de/tierkrematorium-balingen/ The website symbol in the top left corner shows that contact has been made even though the page is now blank. Anyone with knowledge of the cause of Firefox's inability to load the website?

I just upgraded to windows 10 and have been restoring my computer to functional status. I have found that discord, tiktok and several other sites will not play videos on firefox. I have tried troubleshooting mode and private so i know it is across the board. I have also tried using addons to fix the problem to no avail.

Firefox does not display custom fonts for any website online or webpage offline. This has been going on for months from update to update and I'm unable to fathom what could be wrong. I recently uninstalled the browser completely wiping out every folder or file that was remotely connected to Firefox and Mozilla. But on a clean reinstallation the problem persists. I'm using Windows 10 and I've had no font display issues with any other browser. To be honest, I've had font display issues with Firefox for years with any number of my own custom fonts refusing to display in it online and offline. I chalked it up as some corruption in those font files Firefox and no other browser was sensitive to. But this is something way beyond that. Any clues?

I sign into Xfinity email using this: https://connect.xfinity.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX I get a jumble of data but only one of four mailboxes. Microsoft Edge shows ok. Xfinity installed a new mail process from a company called OX.IO Thanks for your help

Firefox doesn't display blur effect in websites. In the below images Image 1 : apple.com ( Firefox ) Image 2 : apple.com ( Chrome ) Image 3: twitter.com ( Firefox ) Image 4 : twitter.com ( Chrome) It also happens in telegram where right click menu shows blur effect

Certain websites (see attached images) aren't loading banner ads or letting my view a site's gallery properly. This is only happening on Firefox - other browsers work fine. I have tried disabling extensions, Troubleshoot Mode, resetting my preferences, and changing settings that I thought would help, but nothing seems to work.

In the attached images, I have shown what I am seeing on Firefox, compared to what I am seeing on several other browsers.

The following issue may occur if you embed the Amazon Connect Contact Control Panel (CCP) into your agent application and your users access the Amazon Connect CCP using the Firefox web browser with Enhanced Tracking Protection browser setting set to Strict.

An upgrade to Firefox, specifically Firefox non-ESR version 86 released on February 23, 2021, introduced Total Cookie Protection

which modified cookie sharing behavior across sites for users with Enhanced Tracking Protection set to Strict (Firefox defaults to Standard). Users with this specific browser setting and version combination may be unable to access the Amazon Connect CCP when embedded in another application, preventing them from handling contacts.

To prevent impact to your users (agents), we recommend that your users do one of the following:

1. Confirm (or set) Enhanced Tracking Protection as Standard in their browser settings. Users can do this by following instructions documented here.

1. Do not upgrade their Firefox browser version to v86 or higher.

1. Use Google Chrome or Microsoft Edge to access the Amazon Connect CCP.

That's how AWS is blocking firefox users to access the sound in a firefox browser. How to fix that?

With the latest update, I am unable to use the "Tools" button on Google search (to do things like results from past week, month, etc.). I have disabled all extensions and restarted the browser to no avail. What's odd is, I am able to use the Tools in a Private Firefox page with or without extensions enabled. But on my normal browser, the button doesn't work regardless.

Perhaps it was timing and the issue just started occurring when the update happened but I'm unsure how to solve it.

Thanks.

Hey everyone, I'm having trouble opening the website https://learnaboutcat.com/. Every time I try to load a full page, an article, or a category, it simply doesn't work. I'm not sure what caused this issue, but I'm eager to find a solution as soon as possible. Any assistance you can offer would be greatly appreciated. It would be really helpful if you could try opening a website, click on any category or article, and let me know if you encounter the same problem. Any suggestions or solutions you can provide will be highly valuable. Thanks a bunch!

Hey there, I have a website for my business. The website is performing well and smoothly opens on all web browsers. But some of webpages have loading issues on the Firefox. What could be the possible reason for this? I need help how the issue can be resolved? This is the URL of my website https://www.newdayconstruction.co/ . My other Electronics business site loads very smoothly on the Firefox.

After update to 113.0.2 I face a problem with the login-page of a bank. Windows 10 Pro 21H2 19044.2965 (64bit) The page I get you can see by enclosed screenshot. With the version 110.0.1 there is no problem to get access. The website owner assumed a pop-up blocker or VPN (not used) as a reason. Can you help? Kind regards, Michael

Hi Folks, I'm unable to connect to a device and my support folks are telling me that I must install Mozilla Firefox Version 24 in order to connect to the device.

I have no idea what my current version is but can you tell me how I can install Mozilla Firefox Version 24 for a short time so I can connect with my device?

Thanks, Frank [removed email and phone# from public forum]

Dear, Sir/Madam The website indicates that this page is broken.

https://labridalmaison.com/products/crossover-knitted-mini-wrist-tote The website symbol in the top left corner shows that contact has been made even though the page is now blank. Anyone with knowledge of the cause of Firefox's inability to load the website?

Hello All After a Best Buy install of a new SS drive I am having trouble recovering firefox. FF loads ok but it is just a blank page. When I try to go anywhere it complains of an SSL error. I have been happily using FF for a long while so I have had no interaction with Microsoft for some time but it seems they are trying to force me to use chrome or edge and the oh so wonderful Bing. I am still looking for an answer but having to use chrome which I am unfamiliar with. any help appreciated Thanks